France-La Plaine-Saint-Denis: Computer-related services

Agency: TED
State:
Level of Government: State & Local
Category:
  • Q - Medical Services
Opps ID: NBD00003026804550449
Posted Date: Sep 29, 2017
Due Date: Oct 20, 2017
Solicitation No: 384153-2017
Source: Members Only
29/09/2017 S187 - - Services - Contract notice - Negotiated procedure

France-La Plaine-Saint-Denis: Computer-related services

2017/S 187-384153

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1) Name, addresses and contact point(s)

Association francaise de normalisation: AFNOR
11 rue Francis de Pressense
For the attention of: Mailys Poree
93571 La Plaine Saint Denis
France
Telephone: +33 141628324
E-mail: mailys.poree@afnor.org
Fax: +33 149179388

Internet address(es):

General address of the contracting authority: www.afnor.org

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

Section II: Object of the contract

II.1) Description
II.1.6) Common procurement vocabulary (CPV)

72500000

Description
Computer-related services.

Section IV: Procedure

IV.3) Administrative information
IV.3.3) Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4) Time limit for receipt of tenders or requests to participate
20.10.2017 - 12:00
IV.3.6) Language(s) in which tenders or requests to participate may be drawn up
French.
29/09/2017 S187 - - Services - Contract notice - Negotiated procedure

France-La Plaine-Saint-Denis: Computer-related services

2017/S 187-384153

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1) Name, addresses and contact point(s)

Association francaise de normalisation: AFNOR
11 rue Francis de Pressense
For the attention of: Mailys Poree
93571 La Plaine Saint Denis
France
Telephone: +33 141628324
E-mail: mailys.poree@afnor.org
Fax: +33 149179388

Internet address(es):

General address of the contracting authority: www.afnor.org

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2) Type of the contracting authority
Other: Association loi 1901 reconnue d'utilite publique
I.3) Main activity
Other: Normalisation ? edition
I.4) Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1) Description
II.1.1) Title attributed to the contract by the contracting authority:
Support informatique de proximite.
II.1.2) Type of contract and location of works, place of delivery or of performance
Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Lieu principal d'execution de la prestation:
11 rue Francis de Pressense ? 93571 La Plaine Saint-Denis.

NUTS code FR106

II.1.3) Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4) Information on framework agreement
II.1.5) Short description of the contract or purchase(s)
Dans le cadre de ses activites de base, AFNOR fournit aux mille agents de son groupe, aux bureaux de normalisation, aux experts et aux auditeurs de certification, des services d'assistance et d'information (telephonique et en presence sur le materiel et les logiciels standards utilises a AFNOR. Certaines antennes internationales peuvent egalement faire appel a ce support.
Dans ce cadre et avec l'objectif d'accroitre l'efficacite de son service de support aupres des clients, AFNOR souhaite etablir un contrat avec un prestataire capable de garantir une parfaite maitrise de la qualite de service, basee sur des processus fiables et mesurables SLA (Service Level Agreement) qui augmenteraient la satisfaction des utilisateurs.
AFNOR souhaite une prestation de support informatique de proximite en ses locaux qui reponde aux competences requises detaillees dans le cahier des charges. Cette prestation sera assuree suivant les horaires suivants: 8:00 - 12:00 et 13:00 -18:30, jours ouvres. La prestation devra egalement couvrir l'aspect Qualification pour l'ensemble des demandes.
II.1.6) Common procurement vocabulary (CPV)

72500000

II.1.7) Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8) Lots
This contract is divided into lots: no
II.1.9) Information about variants
Variants will be accepted: no
II.2) Quantity or scope of the contract
II.2.1) Total quantity or scope:
II.2.2) Information about options
Options: yes
Description of these options: 3 options sont definies:
? option 1: extension horaire:
? hypothese 1: 8:00-20:00, jours ouvres,
? hypothese 2: 6:00-20:00, jours ouvres,
? hypothese 3: 24/24, jours ouvres.
? option 2: equipe bilingue francais-anglais, 8:00-12:00 et 13:00-18:30, jours ouvres,
? option 3: prestation de service en region (Marseille, Bordeaux, Nantes, Nancy, Lille, Lyon, Limoges, Montpellier, Toulouse, Orleans et Rouen) ou a l'etranger (Londres) incluant les frais de transport. Ces conditions seront declinees a la journee et sur plusieurs jours.
II.2.3) Information about renewals
This contract is subject to renewal: yes
Number of possible renewals: 2
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 12 (from the award of the contract)
II.3) Duration of the contract or time limit for completion
Duration in months: 24 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1) Conditions relating to the contract
III.1.1) Deposits and guarantees required:
III.1.2) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Financement sur fonds propres.
III.1.3) Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Groupement solidaire.
III.1.4) Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2) Conditions for participation
III.2.1) Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: I. Dossier comprenant une presentation de l'entreprise, extrait K-Bis ou document equivalent, indication de l'etendue de ses activites, expertise en matiere des prestations d'objet du present marche, sa date de creation, l'organigramme du groupe auquel il appartient et actionnariat;
II. Les informations contenues dans la lettre de candidature (DC1);
III. La declaration du candidat (DC2).
Le formulaire DC2 devra etre complete par un memoire descriptif, indiquant:
A - Date a laquelle le candidat est entre sur le marche de prestations objet du present Avis de marche;
B - Principale activite du candidat: indiquer les prestations objet du present marche qui sont la principale activite du candidat. Si elle en a d'autres, les preciser.
IV. Un document attestant que la personne signataire a le pouvoir d'engager la societe. Si le candidat se presente en tant qu'intermediaire des societes d'assurance ou des societes mutuelles d'assurances, le mandat delivre par ces dernieres ainsi que les attestations d'assurances de responsabilite civile professionnelle et de garanties financieres telles que definies aux articles L 512 6 et L 512 7 du Code des Assurances et l'attestation d'inscription ORIAS ou equivalent pour les prestataires etrangers.
Co-traitance:
En cas de co-traitance, chaque membre doit fournir l'ensemble des documents precites exception faite de la lettre de candidature (DC1).
En cas de Sous-traitance:
? identifier clairement ses sous-traitants dans le formulaire DC4,
? produire les memes documents concernant le sous-traitant que ceux exiges des candidats par AFNOR,
? produire soit le contrat de sous-traitance occulte de toute mention de prix, soit un engagement ecrit du ou des sous-traitants attestant que le candidat dispose des capacites de ce ou ces sous-traitants pour l'execution du marche,
? fournir une attestation sur l'honneur du ou des sous-traitants qu'il(s) ne tombe(nt) pas sous le coup d'une interdiction d'acceder aux marches publics ou de regles d'effet equivalent.
III.2.2) Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: I. Attestation d'assurance de responsabilite civile pour les risques professionnels en cours de validite (ou equivalent);
II. Presentation des bilans ou extraits de bilans avec compte de resultat des 3 derniers exercices;
III. Declaration concernant le chiffre d'affaires global et le chiffre d'affaires dans les services auxquels se refere le marche, indiques en montant et en pourcentage, realises au cours des 3 derniers exercices.
III.2.3) Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
1. References sur des projets analogues en France comparable a AFNOR(cf, description succincte du marche);
2. Pertinence de la note succincte sur la comprehension de la situation et des objectifs a AFNOR;
3. Pertinence de la methodologie;
4. Capacite economique et financiere: assise financiere.
III.2.4) Information about reserved contracts
III.3) Conditions specific to services contracts
III.3.1) Information about a particular profession
III.3.2) Staff responsible for the execution of the service

Section IV: Procedure

IV.1) Type of procedure
IV.1.1) Type of procedure
Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures) no
IV.1.2) Limitations on the number of operators who will be invited to tender or to participate
Envisaged minimum number 2: and maximum number 4
Objective criteria for choosing the limited number of candidates: 1. References sur des projets analogues en France (cf, description succincte du marche) (35 %);
2. Pertinence de la note succincte sur la comprehension de la situation et des objectifs a AFNOR (20 %);
3. Pertinence de la methodologie (30 %);
4. Capacite economique et financiere: assise financiere (15 %).
IV.1.3) Reduction of the number of operators during the negotiation or dialogue
IV.2) Award criteria
IV.2.1) Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2) Information about electronic auction
An electronic auction will be used: no
IV.3) Administrative information
IV.3.1) File reference number attributed by the contracting authority:
AFN-17-052- Support informatique de proximite
IV.3.2) Previous publication(s) concerning the same contract
no
IV.3.3) Conditions for obtaining specifications and additional documents or descriptive document
Payable documents: no
IV.3.4) Time limit for receipt of tenders or requests to participate
20.10.2017 - 12:00
IV.3.5) Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6) Language(s) in which tenders or requests to participate may be drawn up
French.
IV.3.7) Minimum time frame during which the tenderer must maintain the tender
IV.3.8) Conditions for opening of tenders

Section VI: Complementary information

VI.1) Information about recurrence
This is a recurrent procurement: yes
Estimated timing for further notices to be published: 2022.
VI.2) Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3) Additional information

Les questions devront etre formulees par mail a l'adresse suivante: mailys.poree@afnor.org .

VI.4) Procedures for appeal
VI.4.1) Body responsible for appeal procedures

Tribunal de grande instance de Paris
4 boulevard du Palais
75055 Paris
France
Telephone: +33 144325151
Fax: +33 144327856

VI.4.2) Lodging of appeals
Precise information on deadline(s) for lodging appeals: Possibilite de former un recours pre-contractuel avant la signature du marche. Pour de plus amples informations, le candidat est invite a se reporter a l'Ordonnance n 2015-899 du 23.7.2015, Chapitre 1, du titre 2 et aux articles 1441-1 et 2 du Code de Procedure Civile.
VI.4.3) Service from which information about the lodging of appeals may be obtained
VI.5) Date of dispatch of this notice:
25.9.2017
TI Title France-La Plaine-Saint-Denis: Computer-related services
ND Document number 384153-2017
PD Publication date 29/09/2017
OJ OJ S 187
TW Place LA PLAINE-SAINT-DENIS
AU Authority name Association francaise de normalisation: AFNOR
OL Original language FR
HD Heading - - Services - Contract notice - Negotiated procedure
CY Country FR
AA Type of authority 8 - Other
HA EU Institution -
DS Document sent 25/09/2017
DT Deadline 20/10/2017
NC Contract 4 - Services
PR Procedure 4 - Negotiated procedure
TD Document 3 - Contract notice
RP Regulation 5 - European Union, with participation of GPA countries
TY Type of bid 1 - Submission for all lots
AC Award criteria 2 - The most economic tender
PC CPV code 72500000 - Computer-related services
OC Original CPV code 72500000 - Computer-related services
RC NUTS code FR106
IA Internet address (URL) www.afnor.org
DI Directive Classical Directive 2004/18/EC

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