Finland-Espoo: IT services: consulting, software development, Internet and support

Agency: TED
State:
Level of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD00003026846242747
Posted Date: Sep 28, 2017
Due Date:
Solicitation No: 381166-2017
Source: Members Only
28/09/2017 S186 - - Services - Contract award notice - Open procedure

Finland-Espoo: IT services: consulting, software development, Internet and support

2017/S 186-381166

Contract award notice

Results of the procurement procedure

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1) Name and addresses
Espoon kaupunki
PL 640
Espoo
02070
Finland
E-mail: hankinta@espoo.fi
NUTS code: FI1B1

Internet address(es):

Main address: www.espoo.fi

I.2) Joint procurement
I.4) Type of the contracting authority
Regional or local agency/office
I.5) Main activity
General public services

Section II: Object

II.1) Scope of the procurement
II.1.1) Title:

ITSM -jarjestelman toimittaminen SaaS -palveluna.

II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description:

Espoon kaupunki pyytaa tarjousta ITSM -jarjestelman (IT Service Management System) toimittamisesta SaaS (Software as a Service) -palveluna. Hankinta sisaltaa myos tarvittavat kehittamis-, yllapito- ja konsultointipalvelut.

II.1.6) Information about lots
This contract is divided into lots: no
II.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: 4 000 000.00 EUR
II.2) Description
II.2.1) Title:
II.2.2) Additional CPV code(s)
II.2.3) Place of performance
NUTS code: FI1B1
II.2.4) Description of the procurement:

Palvelunhallintajarjestelman keskeisia tarpeita ovat:

1. Helppokayttoisyys;

2. Helppo ja joustava konfiguroitavuus Espoon tarpeisiin;

3. Kulujen kohdistaminen ja raportointi aiheutumisperusteisesti Espoon organisaatiorakenteen mukaisesti;

4. Palvelunhallintajarjestelman mahdollistamat tehokkaat palveluprosessit;

5. Automaation ja itsepalvelun tehokas hyodyntaminen Palvelunhallintajarjestelman avulla;

6. Laaja-alaisuus. Jarjestelman tulee joustavasti sopeutua Espoon ICT-palvelutuotannon kehitykseen ja tarvittaessa myos muuhun Espoon palvelutuotantoon;

7. Monitoimittajaympariston hallinnan tuki;

8. Palvelunhallinnan prosessien tehokas mittarointi;

9. Kattavat ja monipuoliset palvelunhallinnan raportointi- ja seurantatoiminnallisuudet.

II.2.5) Award criteria
Cost criterion - Name: Laatu / Weighting: 70
Cost criterion - Name: Hinta / Weighting: 30
II.2.11) Information about options
Options: yes
Description of options:

Mahdollinen optio:

? heratteiden hallinta.

II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14) Additional information

Section IV: Procedure

IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
IV.1.6) Information about electronic auction
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 055-101827
IV.2.8) Information about termination of dynamic purchasing system
IV.2.9) Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Title:

ITSM -jarjestelman toimittaminen SaaS -palveluna

A contract/lot is awarded: yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:
19/09/2017
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Fujitsu Finland Oy
0815044-1
Helsinki
00380
Finland
NUTS code: FI1B1
The contractor is an SME: no
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 4 000 000.00 EUR
V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information:
VI.4) Procedures for review
VI.4.1) Review body
Markkinaoikeus
Radanrakentajantie 5
Helsinki
00520
Finland
Telephone: +358 295643300
E-mail: markkinaoikeus@oikeus.fi
Fax: +358 295643314

Internet address: http://www.oikeus.fi/markkinaoikeus

VI.4.2) Body responsible for mediation procedures
VI.4.3) Review procedure
VI.4.4) Service from which information about the review procedure may be obtained
VI.5) Date of dispatch of this notice:
26/09/2017
28/09/2017 S186 - - Services - Contract award notice - Open procedure

Finland-Espoo: IT services: consulting, software development, Internet and support

2017/S 186-381166

Contract award notice

Results of the procurement procedure

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1) Name and addresses
Espoon kaupunki
PL 640
Espoo
02070
Finland
E-mail: hankinta@espoo.fi
NUTS code: FI1B1

Internet address(es):

Main address: www.espoo.fi

I.5) Main activity
General public services

Section II: Object

II.1) Scope of the procurement
II.1.1) Title:

ITSM -jarjestelman toimittaminen SaaS -palveluna.

II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.6) Information about lots
This contract is divided into lots: no
II.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: 4 000 000.00 EUR
II.2) Description
II.2.1) Title:
II.2.2) Additional CPV code(s)
II.2.3) Place of performance
NUTS code: FI1B1

Section IV: Procedure

IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 055-101827

Section V: Award of contract

Title:

ITSM -jarjestelman toimittaminen SaaS -palveluna

A contract/lot is awarded: yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:
19/09/2017
V.2.3) Name and address of the contractor
Fujitsu Finland Oy
0815044-1
Helsinki
00380
Finland
NUTS code: FI1B1
The contractor is an SME: no
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 4 000 000.00 EUR
V.2.5) Information about subcontracting

Section VI: Complementary information

VI.5) Date of dispatch of this notice:
26/09/2017
TI Title Finland-Espoo: IT services: consulting, software development, Internet and support
ND Document number 381166-2017
PD Publication date 28/09/2017
OJ OJ S 186
TW Place ESPOO
AU Authority name Espoon kaupunki (0815044-1)
OL Original language FI
HD Heading - - Services - Contract award notice - Open procedure
CY Country FI
AA Type of authority R - Regional or local Agency/Office
HA EU Institution -
DS Document sent 26/09/2017
NC Contract 4 - Services
PR Procedure 1 - Open procedure
TD Document 7 - Contract award notice
RP Regulation 5 - European Union, with participation of GPA countries
PC CPV code 72000000 - IT services: consulting, software development, Internet and support
OC Original CPV code 72000000 - IT services: consulting, software development, Internet and support
RC NUTS code FI1B1
IA Internet address (URL) www.espoo.fi
DI Directive Public procurement Directive 2014/24/EU

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