Greece-Athens: Systems support services

Agency: TED
State:
Level of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Opps ID: NBD00003027145463246
Posted Date: Sep 28, 2017
Due Date: Oct 31, 2017
Solicitation No: 380056-2017
Source: Members Only
27/09/2017 S185 - - Services - Contract notice - Open procedure

Greece-Athens: Systems support services

2017/S 185-380056

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1) Name, addresses and contact point(s)

AEI Peiraia TT
P. Ralli kai Thibon 250, Aigaleo
For the attention of: Ilias Babasis
122 44 Athina
Greece
Telephone: +49 2105381118
E-mail: promith@teipir.gr
Fax: +49 2105623847

Internet address(es):

General address of the contracting authority: http://teipir.gr

Electronic access to information: www.promitheus.gov.gr

Electronic submission of tenders and requests to participate: www.promitheus.gov.gr

Further information can be obtained from: ?.?.?. ?e??a?? ?.?.
??t??? ????? ?a? T??? 250, ?????e?
Contact point(s): www.promitheus.gov.gr
122 44 ????a
Greece
Telephone: +49 2105381118
E-mail: promith@teipir.gr
Fax: +49 2105623847
Internet address: www.promitheus.gov.gr

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: ?.?.?. ?e??a?? ?.?.
??t??? ????? ?a? T??? 250, ?????e?
Contact point(s): www.promitheus.gov.gr
122 44 ????a
Greece
Telephone: +49 2105381118
E-mail: promith@teipir.gr
Fax: +49 2105623847
Internet address: www.promitheus.gov.gr

Tenders or requests to participate must be sent to: ?.?.?. ?e??a?? ?.?.
??t??? ????? ?a? T??? 250, ?????e?
For the attention of: ?a???p????? ??astas?a
122 44 ????a
Greece
Telephone: +49 2105381106
E-mail: protocol@teipir.gr
Fax: +49 2105450962
Internet address: www.promitheus.gov.gr

Section II: Object of the contract

II.1) Description
II.1.6) Common procurement vocabulary (CPV)

72253200

Description
Systems support services.

Section IV: Procedure

IV.3) Administrative information
IV.3.3) Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4) Time limit for receipt of tenders or requests to participate
31.10.2017 - 11:00
IV.3.6) Language(s) in which tenders or requests to participate may be drawn up
Greek.
27/09/2017 S185 - - Services - Contract notice - Open procedure

Greece-Athens: Systems support services

2017/S 185-380056

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1) Name, addresses and contact point(s)

AEI Peiraia TT
P. Ralli kai Thibon 250, Aigaleo
For the attention of: Ilias Babasis
122 44 Athina
Greece
Telephone: +49 2105381118
E-mail: promith@teipir.gr
Fax: +49 2105623847

Internet address(es):

General address of the contracting authority: http://teipir.gr

Electronic access to information: www.promitheus.gov.gr

Electronic submission of tenders and requests to participate: www.promitheus.gov.gr

Further information can be obtained from: ?.?.?. ?e??a?? ?.?.
??t??? ????? ?a? T??? 250, ?????e?
Contact point(s): www.promitheus.gov.gr
122 44 ????a
Greece
Telephone: +49 2105381118
E-mail: promith@teipir.gr
Fax: +49 2105623847
Internet address: www.promitheus.gov.gr

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: ?.?.?. ?e??a?? ?.?.
??t??? ????? ?a? T??? 250, ?????e?
Contact point(s): www.promitheus.gov.gr
122 44 ????a
Greece
Telephone: +49 2105381118
E-mail: promith@teipir.gr
Fax: +49 2105623847
Internet address: www.promitheus.gov.gr

Tenders or requests to participate must be sent to: ?.?.?. ?e??a?? ?.?.
??t??? ????? ?a? T??? 250, ?????e?
For the attention of: ?a???p????? ??astas?a
122 44 ????a
Greece
Telephone: +49 2105381106
E-mail: protocol@teipir.gr
Fax: +49 2105450962
Internet address: www.promitheus.gov.gr

I.2) Type of the contracting authority
Other: ????
I.3) Main activity
Education
I.4) Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1) Description
II.1.1) Title attributed to the contract by the contracting authority:
S??t???s? ?a? ?p?st????? ???????????? ?????f???a??? S?st?at?? t?? ?.?.? ?e??a?? ?.?.
II.1.2) Type of contract and location of works, place of delivery or of performance
Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: ??t??? ????? ?a? T??? 250, ?????e? ?.? 122 44.

NUTS code EL306

II.1.3) Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4) Information on framework agreement
II.1.5) Short description of the contract or purchase(s)
S??t???s? ?a? ?p?st????? ???????????? ?????f???a??? S?st?at?? t?? ?.?.? ?e??a?? ?.?.
II.1.6) Common procurement vocabulary (CPV)

72253200

II.1.7) Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8) Lots
This contract is divided into lots: no
II.1.9) Information about variants
Variants will be accepted: no
II.2) Quantity or scope of the contract
II.2.1) Total quantity or scope:
G?a t?? S??t???s?? ?a? ?p?st?????? ???????????? ?????f???a??? S?st?at?? t?? ?.?.? ?e??a?? ?.?. ??a t??a (3) ?????a.
Estimated value excluding VAT: 588 037,63 EUR
II.2.2) Information about options
Options: no
II.2.3) Information about renewals
This contract is subject to renewal: no
II.3) Duration of the contract or time limit for completion
Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1) Conditions relating to the contract
III.1.1) Deposits and guarantees required:
1) ?e t?? ?p???? t?? p??sf???? apa?te?ta?, ep? p???? ap???e?s??, ? ?at??es? e????t???? ep?st???? s?et???? p?s??(11.760,75EUR), ?t?? p?s?? 2 % t?? p???p???????e??? a??a? t?? ?????, ? s?pe???aa?????? t?? F.?.?. 24 % (????? 72 t?? ?.4412/2016).
2) G?a t?? ?a?? e?t??es? t?? ???? t?? s?as??, o a??d???? ?p???e??ta? ?a ?ata??se? p?? ? ?at? t?? ?p???af? t?? s?as?? e????t??? ep?st??? p?? ?a ?a??pte? p?s? ?s? e p?s?st? p??te t??? e?at? (5 %) ep? t?? s???????? s?at???? a??a? t?? a?t??e????? ????? F?? a???st?? d????e?a?.
III.1.2) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
? dap??? ?a a???e? t?? ?a?t??? ????p?????s? t?? ?d??at??, s?f??a e t?? ?p' a???. p??t.:101652/B2/16-6-2017 ?p?fas? p???????s?? a??????? ?p?????s?? (?.?.?. 088901) t?? ?.?.? ?e??a?? ?.? (?.?.?.:O???4653?S-59?).
? p????? t?? ??ad???? ?a p?a?at?p??e?ta? st? t???? ???e ded???e????? ??a, af?? e?d??e? ea??s? ?a??? e?t??es?? t?? a?t?st????? ?p??es??? ap? a??d?a ?p?t??p? ? ?p??a ????eta? ap? t? ?.?.? ?e??a?? ?.?. ??a t?? ?a?? e?t??es? t?? ???? t?? s?as??, e ???at??? ??ta?a, t? ?p??? e?d?deta? st? ???? t??, ?se? t?? ????? d??a??????t????, ?p?? ?at' e????st?? e??a?:
1. ???t?????? ???st???? pa?a?a?? t?? s?????? t?? s?at???? a?t??e?e??? s?f??a e t? ????? 219 t?? ?.4412.
2. ???????? t?? a?ad????.
3. ???f??t??? ap?de??? t?? a?ad????, e?? t? t??????? de? f??e? t?? ??de??? ???f?????e.
4. ??st?p???t??? F?????????? ?a? ?sfa??st???? ???e??t?ta?.
5.??????? ??t???
8. ?pe????? ????s? t?? ??ad???? ?t? ??e? ?ata??e? t?? asfa??st???? e?sf????, t??? ?s????, ta ep?d?ata ?.?p. st? apas??????? p??s?p???.
III.1.3) Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
???a??a s?et???? st? d?a????s? ????? ?s?? as???? ????? d?ast????t?ta s??af? e t? a?t??e?e??, e?d???te?a:
a. F?s??? ? ????? p??s?pa t?? ?edap?? ? t?? a???dap??, ef?s?? as???? ep????? d?ast????t?ta ?a? p?? as??????ta? s?st?at??? e t?? pa???? S??t???s?? ?a? ?p?st?????? ???????????? ?????f???a??? S?st?at??, ?a??? ?a? e t?? pa???? s?et???? ?p??es???, d?a??t??ta? t? d??? t??? apa?t??e?? ?pe??? p??s?p??? ?a? ?????te????? ?p?d??.
. ???se?? pa????? ?p??es??? p?? ?p??????? ????? p??sf???, ef?s?? p?????? t??? ????? p?? ?a???????ta? st? ????? 19 t?? ?. 4412/2016.
?. S??eta???s?? ef?s?? as???? d?ast????t?ta s??af? e t? a?t??e?e?? t?? d?a????s??.
d. ?????p?a??e? pa????? ?p??es???. G?a t?? ?????p?a??e? ? t?? e??se?? p????e?t?? p?? ?p??????? ????? p??sf???, ?a p??pe? st?? p??sf??? t??? ?a a?a???feta? apa?a?t?t?? t? p?s?st? s?et???? ???e p??s?p?? ?a? t? e?d??? ???? t?? ????? e t? ?p??? ?a as?????e? st? p?a?s?? ???p???s?? t?? ?????.
?? e??se?? p????e?t?? ?a? ?? ?????p?a??e? de? ?p???e???ta? ?a ?a????? ???s??? ????? ??f?, p???e????? ?a ?p?????? p??sf???. ? ep??e?e?sa ???s? ? ?????p?a??a ?p???e??ta? ?a p???e? t??t? e?? ?ata?????e? s' a?t?? ? s?as?, ef?s??, ?at? t?? ???s? t?? ??????s??, ? pe????? ???s???? ?????? ??f?? e??a? a?a??a?a ??a t?? ??a??p???t??? e?t??es? t?? s?as??.
e.?a e??atest???a st?? ????da f?s??? ? ????? p??s?pa p??pe? ?a e??a? e??e??a??a sta ???e?a epa??e?at??? ? ep????? ?t??a ?a? ?a p??s??????? a?????? p?st?p???t???. ?? ?p???f??? p?? de? ????? e??at?stas? st?? ????da, p??pe? ?a ap?de??????? t?? e???af? t??? se epa??e?at??? ? ep????? ?t??? t?? ???t??? e??at?stas?? t??? ? ?a p??s??????? a?????? ?????? ea??s? ? p?st?p???t???, ?at? ta ?????e?a st? ????? 75 t?? ?. 4412/2016.
?. S?f??a e t? ????? 25 pa?.1 t?? ?. 4412/2016 ?? ?p???f??? ? p??sf????te? ?a?, se pe??pt?s? e??se??, ta ??? a?t?? p????? ?a e??a? f?s??? ? ????? p??s?pa e??atest???a se:
aa) se ???t??-???? t?? ???s??,
) se ???t??-???? t?? ????pa???? ?????????? ????? (?.?.?.),
??) se t??te? ???e? p?? ????? ?p?????e? ?a? ????se? t? S?S, st? a?? p?? ? ?p? a???es? d??s?a s?as? ?a??pteta? ap? ta ?a?a?t?ata 1, 2, 4 ?a? 5 ?a? t?? ?e???
?? s?e??se?? t?? s?et???? e t?? ???s? ???sa?t?at?? I t?? ?? ??? S?f???a?, ?a??? ?a?
dd) se t??te? ???e? p?? de? ep?pt??? st?? pe??pt?s? ?? t?? pa???sa? pa?a???f?? ?a? ????? s????e? d?e?e?? ? p???e?e?? s?f???e? e t?? ???s? se ??ata d?ad??as??? a???es?? d??s??? s??se??
?. ? ???s? p????e?t?? ? ? ?????p?a??a ?p????e? ????? p??sf???, ? ?p??a ?p????feta? ?p???e?t??? e?te ap? ????? t??? p????e?t??, p?? ap?te???? t?? ???s? ? t?? ?????p?a??a, e?te ap? e?p??s?p? t??? e???s??d?t???? e s???a????af??? p????. St?? p??sf??? apa?a?t?ta p??pe? ?a p??sd?????eta? ? ??tas? ?a? t? e?d?? t?? s?et???? t?? ???e ????? t?? ???s?? p????e?t?? ? t?? ?????p?a??a?.
?e t?? ?p???? t?? p??sf???? ???e ???? t?? ???s?? ? t?? ?????p?a??a? e????eta? e?? ????????. Se pe??pt?s? ?ata????s?? ? a???es?? t?? ?s??s??, ? e????? a?t? e?a??????e? ???? p?????? e?t??es?? t?? s?as??.
Se pe??pt?s? p?? e?a?t?a? a???a??t?ta? ??a ?p???d?p?te ???? ? a??t??a? ?a?, ???? t?? ???s?? ? t?? ?????p?a??a? de? p??e? ?a a?tap?????e?, a?t?st?????, st?? ?p???e?se?? t?? ???s?? ? t?? ?????p?a??a? ?at? t?? ????? a???????s?? t?? p??sf????, ta ?p????pa ??? s??e?????? ?a ????? t?? e????? ????????? t?? ?????? p??sf???? e t?? ?d?a t?? ?a? t??? ?d???? ?????. ??? ? pa?ap??? a???a??t?ta p?????e? ?at? t?? ????? e?t??es?? t?? s?as??, ta ?p????pa ??? s??e?????? ?a ????? t?? e????? t?? ????????s?? a?t?? e t?? ?d?a t?? ?a? t??? ?d???? ?????. ?a ?p????pa ??? t?? ???s?? ? t?? ?????p?a??a? ?a? st?? d?? pe??pt?se?? p????? ?a p??te????? a?t??at?stas?. ? a?t??at?stas? p??e? ?a e?????e? e ap?fas? t?? ??a??t??sa? ?????, ?ste?a ap? ????d?t?s? t?? a??d??? ???????.
III.1.4) Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2) Conditions for participation
III.2.1) Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: ?ata???????ta ??a t?? ?s??s? t?? epa??e?at???? d?ast????t?ta?
?? ?????????? f??e?? p?? s?et????? st? d?ad??as?a s??a??? t?? pa???sa? s?as?? apa?te?ta? ?a as???? epa??e?at??? d?ast????t?ta s??af? e t? a?t??e?e?? t?? p??? pa???? ?p??es???, ?t?? S??t???s? ?a? ?p?st????? ???????????? ?????f???a??? S?st?at??.
??d???te?a:
1. ?s?? af??? t?? ?ata???????ta ??a t?? ?s??s? t?? epa??e?at???? d?ast????t?ta?, apa?te?ta? ap? t??? ??????????? f???e?? ?a e??a? e??e??a???? se ??a ap? ta epa??e?at??? ? ep????? ?t??a p?? t?????ta? st? ???t?? ? ???? e??at?stas?? t???, ?p?? pe?????feta? st? ?a???t?a ?? t?? ???sa?t?at?? ?' t?? ?.4412/2016 ? ?a ??a??p????? ?p??ad?p??te ???? apa?t?s? ????eta? st? ?a???t?a a?t?.
2. ???pe? ?a d?a??t??? e?d??? ?????s? ? ?a e??a? ??? s???e??????? ???a??s?? ??a ?a p????? ?a pa??s???? t? s?et??? ?p??es?a st? ???a ?ata????? t???.
III.2.2) Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: ????????? ?a? ???at?????????? ?p???e?a
? ????????? ?a? ???at?????????? ep???e?a, s?f??a e t? ????? 75 t?? ?. 4412/2016, ap?de????eta? e ta a??????a d??a??????t???:
1. ?? ?p???f??? a??d???? ?fe?????, ?a ?ata??s??? d??s?e?????? ?s?????s??? ? ap?sp?sata d??s?e????? ?s?????s?? t?? te?e?ta??? t???? (3) d?a?e???st???? ???se?? ? ??a ?s? ????? d?ast????p?????ta?, ef?s?? e??a? ????te???, se pe??pt?s? p?? ?p???e???ta? st?? ??d?s? ?s?????s?? ? ?pe????? d???s? pe?? t?? s???????? ????? t?? et?s??? ?????? e??as??? t?? t???? (3) p??????e??? et??, se pe??pt?s? p?? de? ?p???e???ta? st?? ??d?s? ?s?????s??.
1. a) St?? pe??pt?s? ?at? t?? ?p??a ? ?s?????s?? t?? 2016 de? ??e? d??s?e??e?, ?? ???sf????te? ?p??????, a?t???af? ?s??????? ???? ?e?e???? 2016. ?? ?s?????? a?t? p??pe? ?a s???de?eta? ap? ?at?stas? st?? ?p??a ?a efa???eta? ? S???????? ?????? ???as??? ??a t? ???s? 2016 ?a? ap? p????? ???a??as??? t?? ?s??????? ap?te?e?ta? a?t??.
1. ) ?f?s?? ? p??sf???? de? e??a? ?????? ?ta??e?a ?p???e??ta? ?a p??s???se? a?t???afa, ?e?????a ap? t?? a??d?a ?p??es?a, t?? f?????????? d???se?? ? t?? e??a?a??st???? s?e???t?? ? t?? e?t?p?? ?3 ?a? ?5 ??a t? ??????? d??st?a p?? a?t?st???e? st?? t?e?? (3) ???se?? ? ??a ?s? d??st?a as?e? t?? ep??e???s?a?? t?? d??s? ef?s?? a?t? e??a? ????te??.
1. ?) ?pe????? d???s?, ??f?a?? ?p??e??a???, ?p?? ?a d????eta? ?t?, ? et?s??? ?s?? ???? t?? ?????? e??as??? t?? p??sf????t?? p?? af??? st?? e?t??es? ????? s??af?? p??? t? a?t??e?e?? t?? pa???sa? p????????? ?at? t?? t?e?? (3) p??????e?e? t?? ?t??? t?? d?a????s?? ?????????? ???se?? ? ??a ?s? d??st?a as?e? t?? ep??e???s?a?? t?? d??s? ef?s?? a?t? e??a? ????te??, ?t?? t??????st?? ?s? e t? 200 % t?? p???p?????s??, ????? F.?.?.
III.2.3) Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
?e????? ?a? ?pa??e?at??? ??a??t?ta
? ?p???f??? ???d???? ?a p??pe? ?a p????? ?a? ?a te??????e? epa???? t?? pa?a??t? e????ste? p???p???se?? s?et???? st? ??a????s?.
? ?p???f??? ???d???? ?fe??e? ?a ap?de??e? t?? e????ste? p???p???se?? s?et????, ?ata??t??ta? e t?? p??sf??? t?? (e?t?? t?? Fa????? ???a??????t???? S?et????) ta a??????a st???e?a te?????s??:
1. ?a d?a??te? ??a??p???t??? te????? ??a??t?ta, d??ad? ???s? ?a? epe???a, s?et??? e t?? ??t??e?e? ?p??es?e?. ? ?p???f??? ???d???? ?fe??e? ?a ap?de??e? t?? a??t??? e????st? p???p??es? s?et????, ?ata??t??ta? ta a??????a st???e?a te?????s??:
1.1. ?a ?p???e? p?st?p???t??? p???t?ta?, p?? e?d?d??ta? ap? ep?s?a ??afe?a p???t???? e?????? ? a??d?e? ?p??es?e? a?a?????s???? ??a??t?t??, p?? ?a ea?????? t?? t???s? e? ????? t?? a?ad???? s?st?at?? ??a?e???s?? ????t?ta?, s?f??a e t? p??t?p? ISO 9001:2008? ???? ?s?d??a? ?a? S?st?a ?e??a????t???? ??a?e???s?? ISO 14001:2004 ? ???? ?s?d??a? ??a t?? ?p??es?e? p?? ?a?e?ta? ?a p??sf??e? ? a??d????.
1.2. ?a ?p???e? p?st?p???t??? p?? e?d?deta? ap? a?e???t?t? d?ap?ste???? f???a ??a t? ??a?e???s? ?sf??e?a? ?????f????? ISO 27001:2013 ? ?s?d??a?.
1.3. ?a ?p???e? ?pe????? ????s? t?? ?.1599/86 ?p?? ?a a?af??e? ?t?
a) ?a e?te??se? t? s?as?, ef?s?? a?ade???e? a??d????, s?f??a e t?? te?????? p??d?a??af?? t?? ??a???????, a?af????ta? t?? a???? ?a? t?? e?d???t?ta t?? p??s?p???? p?? ?a apas????se?
) a?a?a??e? t?? ?p?????s? ?a ?p???e? ???ast??? ?at?stas? t?? p??s?p???? e t? ?p??? ?a e?te??se? t? s?as?, ?? p???p??es? ?a? ??? ??a t?? ?p???af? t?? s?as??. ? pa???sa ?pe????? d???s? ?p????eta? ap? ???e s?et????ta ? ap? t?? ???s? ?? s?????.
2. ?a d?a??te? t?? ?at?????a te???????? ?a? ap?dede????? epe???a ?a? te??????s?a st?? pa???? ?p??es??? S??t???s?? ?a? ?p?st?????? ???????????? ?????f???a??? S?st?at?? se F??e?? t?? ???s??? ???a ?/?a? se ?d??te?. S???e?????a ? ?p???f??? ???d???? ?p???e??ta? ?a ap?de??e? t?? a??t??? e????st? p???p??es? s?et????, ?ata??t??ta? ta a??????a st???e?a te?????s??:
2.1. ???a?a t?? ?????te??? ????? p?? e?t??ese ? sta ?p??a s?ete??e ? ?p???f??? ???d???? ?at? ta t??a (3) te?e?ta?a ?t? ? ??a ?s? ????? d?ast????p??e?ta?, ef?s?? e??a? ????te??? ?a? e??a? s??af? e t? ?p? a???es? ????.
??? ? ?p?d??t?? e??a? ???s??? F???a? ?? st???e?? te?????s?? ?p????eta? p?st?p???t??? ? p??t?????? pa?a?a?? p?? s??t?sseta? ap? t?? a??d?a ???s?a ????. ??? ? ?p?d??t?? e??a? ?d??t??, ?p??????ta? ?? st???e?a te?????s?? ta a?t?st???a pa?astat??? ? ef?s?? de? p????peta? ? ??d?s? t??? ? t?t??a de? ?p??????, ?p????eta? ?pe????? d???s? t?? f???a ?a?, e?? t??t? de? e??a? d??at?, ?pe????? d???s? t?? pa?????. ? ???a?a? ????? p??pe? ?a s??ta??e? s?f??a e t? a??????? ?p?de??a:
a/a ?a?a??pt?? ?e????af? ????? ?e???d?? ??t??es?? ????? ????p?????s?? ?a???sa F?s?
a.
.
3. ??af??? t?? ?t??? pe??a????t???? d?a?e???s?? p?? p??e? ?a efa???e? ? ?????????? f???a? ?at? t?? e?t??es? t?? s?as??.
S????OS?
? Se pe??pt?s? p?? ? ?p???f??? ???d???? ap?te?e? ???s? / ?????p?a??a, ta apa?t??e?a st?? pa???sa pa????af? st???e?a te?????s?? p??pe? ?a ?p??????ta? ????st? ?sa apa?t???ta? ??a ???e ????? t?? ???s?? / ?????p?a??a? ?/?a? s???e?t??t??? ??a t?? ???s? / ?????p?a??a ?sa apa?t???ta?.
? ?? ? ?p???f??? ???d???? d?ast????p??e?ta? ??a ??????? d??st?a ????te?? t?? t???? (3) d?a?e???st???? ???se??, ?ata??te? ta st???e?a te?????s?? t?? ???at??????????? ?a? t?? te?????? ?a? epa??e?at???? t?? ??a??t?ta? ??a t? ??????? d??st?a t?? ?e?t?????a? t??.
? St???e?a te?????s?? p?? e?d?d??ta? se ???ssa ????, e?t?? t?? e????????, ?a s???de???ta? ?p???e?t??? ap? ep?s?? et?f?as? t??? st?? ???????? ???ssa.
III.2.4) Information about reserved contracts
III.3) Conditions specific to services contracts
III.3.1) Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2) Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1) Type of procedure
IV.1.1) Type of procedure
Open
IV.1.2) Limitations on the number of operators who will be invited to tender or to participate
IV.1.3) Reduction of the number of operators during the negotiation or dialogue
IV.2) Award criteria
IV.2.1) Award criteria

The most economically advantageous tender in terms of the criteria stated below

1. 1.?e??d?????a ?a? d?ad??as?a d?asf???s?? p???t?ta? ?a? ???p???s?? t?? ????? (??a?e???s? ?????, ??a?e???s? ???d????, ???a??t??? s??a ???p???s?? ??p) Ta ??f???? ?p???: ? ? p??te???e?? e??d?????a d?a?e???s?? ?????. ? ? ?fas? ?a? epe???a se ??ata d?a?e???s?? pa?????? ?????. ? ? ???a??t??? d?? ?a? ? epe???a t?? ??da? ????? se a?????a ???a. ? ? p??te???e?? e??d?????a p???t???? e??????. ? ? ?fas? ?a? epe???a se ??ata d?asf???s?? p???t?ta?. ? ? ???s? p??t?p??. ? ? p??te???e?? e??d?????a d?a?e???s?? ???d????. ? Ta p??pe? ?a d????? ????af??? ??a ta ??? t?? ??da? ?????, ?p?? ?a fa??eta? ? ????? e??? e??st?? st? p??sfe??e?? ????.. Weighting 10

2. 2.? ?ata??? t?? ?d?a?te??? apa?t?se?? t?? ????? e ?s? t?? apa?t?se?? t?? ??a??????? ? Ta ??f?e? ?p??? ? ?ata???s? ?a? ? t??p?? ??a??p???s?? t?? apa?t?se?? t?? ?????, ?p?? a?t?? pa???s?????ta? st?? ?e????? ?e????af?.. Weighting 10

3. 3.?e??d?????a s??t???s??-?p?st?????? ?a? ??a??t?ta? pe?a?t??? a??pt???? t?? ????s???? (software) t?? p????f???a??? s?st?at??. ????t??? ?a?a?t???st??? (?????? ap????s??-help desk ??p). ? Ta a??????????? a?a?????? ?? p??sfe??e?e? ?p??es?e?: S??t???s? ????s???? ?a? ?p?st????? ????s???? t?? ?e?????? ?e????af??. ? ???sf???? p?? de? ?a??pt??? t?? e????ste? apa?t?se?? ?a ap????pt??ta?.. Weighting 35

4. 4.?e??d?????a s??t???s??-?p?st?????? t?? e??p??s?? (hardware). ????t??? ?a?a?t???st??? (?????? ap????s?? ? ?????pt??? s??t???s? ??pa?e??at?stas? system software ? ?fa????? ????s????-Tuning ??p). ? Ta a??????????? a?a?????? ?? p??sfe??e?e? ?p??es?e? st?? apa?t?se??: S??t???s? ???p??s??-Hardwaret?? ?e?????? ?e????af??. ? ???sf???? p?? de? ?a??pt??? t?? e????ste? apa?t?se?? ?a ap????pt??ta?.. Weighting 5

5. 5.?e??d?????a s??t???s??-?p?st?????? t?? d??t?a??? e??p??s??. ????t??? ?a?a?t???st??? (?????? ap????s?? ? ?????pt??? s??t???s? ??p). ? Ta a??????????? a?a?????? ?? p??sfe??e?e? ?p??es?e? st?? apa?t?se??: S??t???s? ???t?a??? ???p??s?? t?? ?e?????? ?e????af??. ? ???sf???? p?? de? ?a??pt??? t?? e????ste? apa?t?se?? ?a ap????pt??ta?.. Weighting 10

6. 6. ????t??? ?a? ?e????? ?a?a?t???st??? t?? p??sfe??e??? ??s?? p?? d?asfa?????? t?? s?st? ?e?t?????a t?? p????f???a??? s?st?at?? ?? e??a?? s?????. ? Ta a??????????? a?a?????? ?? p??sfe??e?e? ?p??es?e? st?? apa?t?se?? :??asf???s? ??a?e?t???????t?ta? ?a? ap??s??pt?? ?e?t?????a? t?? s?????? t?? e??p??s?? t?? p????f?????? s?st?at??, ??d???? d?ad??as?e? st?? ?a???? ?p??es??? S??t???s?? ?a? ???at?stas? G?afe??? ?p?st?????? (Help Desk).. Weighting 15

7. 7.?pe???a st?? ?e?t?????a ?a? ?p?st????? ???????????? p????f???a??? s?st??t?? e?pa?de?t???? ?d???t??. ? Ta a????????e? ? epe???a st?? pa???? a?a????? ?p??es??? se pa?ep?st??a?? ?d??ata. Weighting 15

IV.2.2) Information about electronic auction
An electronic auction will be used: no
IV.3) Administrative information
IV.3.1) File reference number attributed by the contracting authority:
2855/22.09.2017 ?S???S:43771
IV.3.2) Previous publication(s) concerning the same contract
no
IV.3.3) Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4) Time limit for receipt of tenders or requests to participate
31.10.2017 - 11:00
IV.3.5) Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6) Language(s) in which tenders or requests to participate may be drawn up
Greek.
IV.3.7) Minimum time frame during which the tenderer must maintain the tender
in days: 270 (from the date stated for receipt of tender)
IV.3.8) Conditions for opening of tenders
Date: 7.11.2017 - 11:00

Place:

www.promitheus.gov.gr

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1) Information about recurrence
This is a recurrent procurement: no
VI.2) Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3) Additional information
??p?? ?p????? p??sf???? t?? ??a????s??:

1) ??ad??t?a?? p???: www.promitheus.gov.gr t?? ?.S.?.??.S. (??e?t?????? ?p????).

2) ?.?.? ?e??a?? ?.?. ??a ??????t???? ?????a? ?a? ???t???????, ??t??? ????? & T??? 250 (??t?p? ?p????).
VI.4) Procedures for appeal
VI.4.1) Body responsible for appeal procedures

?.?.? ?e??a?? ?.?
??t??? ????? ?a? T??? 250
122 44 ????a
Greece
E-mail: promith@teipir.gr
Telephone: +49 2105381118
Internet address: www.teipir.gr
Fax: +49 2105623847

VI.4.2) Lodging of appeals
Precise information on deadline(s) for lodging appeals: ? ?????????? f???a? ?p????e? t?? e?st?se?? ? p??sf???? ??e?t??????, s?f??a e ta p???ep?e?a ap? t?? ?e?e?? ????es?a ta ????a 36 ?a? 37 t?? ?. 4412/2016, s?p???????ta? t?? e?d??? f??a t?? S?st?at?? ?a? ep?s???pt??ta? t? s?et??? ????af? se ??f? a??e??? t?p??.pdf t? ?p??? f??e? ??f?a?? ?p???af?. Se pe??pt?s? p?? t? e? ???? ????af? de? f??e? ??f?a?? ?p???af?, ? ?????????? f???a? t? ?p????e? ?a? se ??t?p? ??f? (p??t?t?p?) e?t?? t???? (3) e??as??? ?e??? ap? t?? ??e?t?????? ?p????. Se pe??pt?s? ap?st???? e ta??d??e?? ?? ?e?????a ap?st???? ?????eta? ? ?e?????a p?? f??e? ? sf?a??da t?? ta??d??e???. Se ???e pe??pt?s?, ? ?e?????a ?s??s?? t?? ??stas?? e??a? ? ?e?????a t?? ??e?t??????? ?p?????, e?t?? e?? ?p???e?, pe??pt?s? d??stas?? eta?? t?? ?e????? t?? ??stas??, ?p?? a?t? ??e? ?p????e? ??e?t??????, ?a? t?? ??stas??, ?p?? a?t? ??e? p??s???s?e? ap? t?? ????????? f???a, ?p?te ?? ?e?????a ?s??s?? t?? ??stas?? ?????eta? ? ?e?????a ap?st????.
???sf???/??stas? p?? de? ??e? ?p????e? ??e?t?????? de? ?a??eta? ?p???.
VI.4.3) Service from which information about the lodging of appeals may be obtained

?.?.? ?e??a?? ?.?
??t??? ????? ?a? T??? 250
122 44 ????a
Greece
E-mail: promith@teipir.gr
Telephone: +49 2105381118
Internet address: www.teipir.gr
Fax: +49 2105623847

VI.5) Date of dispatch of this notice:
25.9.2017
TI Title Greece-Athens: Systems support services
ND Document number 380056-2017
PD Publication date 27/09/2017
OJ OJ S 185
TW Place ATHENS
AU Authority name AEI Peiraia TT
OL Original language EL
HD Heading - - Services - Contract notice - Open procedure
CY Country GR
AA Type of authority 8 - Other
HA EU Institution -
DS Document sent 25/09/2017
DT Deadline 31/10/2017
NC Contract 4 - Services
PR Procedure 1 - Open procedure
TD Document 3 - Contract notice
RP Regulation 5 - European Union, with participation of GPA countries
TY Type of bid 1 - Submission for all lots
AC Award criteria 2 - The most economic tender
PC CPV code 72253200 - Systems support services
OC Original CPV code 72253200 - Systems support services
RC NUTS code EL306
IA Internet address (URL) http://teipir.gr
DI Directive Classical Directive 2004/18/EC

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