France-Sainte-Marie: Telephone operator services

Agency: TED
State:
Level of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD00003511994155714
Posted Date: Oct 7, 2017
Due Date:
Solicitation No: 396559-2017
Source: Members Only
07/10/2017 S193 - - Services - Contract award notice - Open procedure

France-Sainte-Marie: Telephone operator services

2017/S 193-396559

Contract award notice

Results of the procurement procedure

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1) Name and addresses
CAF de La Reunion
31463536800116
412 rue du Fleur de Jade ? CS 61038
Sainte-Marie
97833
France
Contact person: Mme Vidot Marie Blanche
Telephone: +33 0262486260
E-mail: gespro-marches.cafreunion@caf.cnafmail.fr
Fax: +33 0262413716
NUTS code: FRY40

Internet address(es):

Main address: http://www.caf.fr/

Address of the buyer profile: https://www.achatpublic.com/sdm/ent/gen/index.jsp

I.2) Joint procurement
I.4) Type of the contracting authority
Other type: Protection sociale
I.5) Main activity
Social protection

Section II: Object

II.1) Scope of the procurement
II.1.1) Title:

Mise en place et gestion d'une plate-forme de reponse telephonique de niveau 1 pour la CAF de la Reunion.

Reference number: AOO-01-2017
II.1.2) Main CPV code
79511000
II.1.3) Type of contract
Services
II.1.4) Short description:

Mise en place et gestion d'une plate-forme de reponse telephonique de niveau 1 pour la CAF de la Reunion.

II.1.6) Information about lots
This contract is divided into lots: no
II.2) Description
II.2.1) Title:
II.2.2) Additional CPV code(s)
79511000
II.2.3) Place of performance
NUTS code: FRY40
Main site or place of performance:

La Reunion.

II.2.4) Description of the procurement:

Mise en place et gestion d'une plate-forme de reponse telephonique de niveau 1 pour la CAF de la Reunion.

II.2.5) Award criteria
Quality criterion - Name: Valeur technique note globale ponderee a 45 % / Weighting: 45
Cost criterion - Name: Note globale ponderee a 55 % / Weighting: 55
II.2.11) Information about options
Options: yes
Description of options:

Possibilite d'utilisation du systeme telephonie de la caisse d'allocations familiales.

II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14) Additional information

Section IV: Procedure

IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
IV.1.6) Information about electronic auction
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 097-191693
IV.2.8) Information about termination of dynamic purchasing system
IV.2.9) Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: AOO-01-2017
Title:

Mise en place et gestion d'une plate-forme de reponse telephonique de niveau 1 pour la CAF de la Reunion

A contract/lot is awarded: no
V.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected

Section VI: Complementary information

VI.3) Additional information:

Marche declare infructueux ? les offres sont inacceptables financierement.

VI.4) Procedures for review
VI.4.1) Review body
Tribunal de grande instance de Saint-Denis de la Reunion
5 avenue Andre Malraux ? Champ Fleuri
Saint-Denis
97490
France
Telephone: +33 0262402345
VI.4.2) Body responsible for mediation procedures
VI.4.3) Review procedure
VI.4.4) Service from which information about the review procedure may be obtained
VI.5) Date of dispatch of this notice:
05/10/2017
07/10/2017 S193 - - Services - Contract award notice - Open procedure

France-Sainte-Marie: Telephone operator services

2017/S 193-396559

Contract award notice

Results of the procurement procedure

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1) Name and addresses
CAF de La Reunion
31463536800116
412 rue du Fleur de Jade ? CS 61038
Sainte-Marie
97833
France
Contact person: Mme Vidot Marie Blanche
Telephone: +33 0262486260
E-mail: gespro-marches.cafreunion@caf.cnafmail.fr
Fax: +33 0262413716
NUTS code: FRY40

Internet address(es):

Main address: http://www.caf.fr/

Address of the buyer profile: https://www.achatpublic.com/sdm/ent/gen/index.jsp

I.5) Main activity
Social protection

Section II: Object

II.1) Scope of the procurement
II.1.1) Title:

Mise en place et gestion d'une plate-forme de reponse telephonique de niveau 1 pour la CAF de la Reunion.

Reference number: AOO-01-2017
II.1.2) Main CPV code
79511000
II.1.3) Type of contract
Services
II.1.6) Information about lots
This contract is divided into lots: no
II.2) Description
II.2.1) Title:
II.2.2) Additional CPV code(s)
79511000
II.2.3) Place of performance
NUTS code: FRY40

Section IV: Procedure

IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 097-191693

Section V: Award of contract

Contract No: AOO-01-2017
Title:

Mise en place et gestion d'une plate-forme de reponse telephonique de niveau 1 pour la CAF de la Reunion

A contract/lot is awarded: no
V.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected

Section VI: Complementary information

VI.5) Date of dispatch of this notice:
05/10/2017
TI Title France-Sainte-Marie: Telephone operator services
ND Document number 396559-2017
PD Publication date 07/10/2017
OJ OJ S 193
TW Place SAINTE-MARIE
AU Authority name CAF de La Reunion (31463536800116)
OL Original language FR
HD Heading - - Services - Contract award notice - Open procedure
CY Country FR
AA Type of authority 8 - Other
HA EU Institution -
DS Document sent 05/10/2017
NC Contract 4 - Services
PR Procedure 1 - Open procedure
TD Document 7 - Contract award notice
RP Regulation 4 - European Union
PC CPV code 79511000 - Telephone operator services
OC Original CPV code 79511000 - Telephone operator services
RC NUTS code FRY40
IA Internet address (URL) http://www.caf.fr/
DI Directive Public procurement Directive 2014/24/EU

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