Denmark-Copenhagen: Software supply services

Agency: TED
Level of Government: State & Local
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD00003517984600538
Posted Date: Oct 7, 2017
Due Date:
Solicitation No: 396353-2017
Source: Members Only
07/10/2017 S193 - - Services - Contract award notice - Open procedure

Denmark-Copenhagen: Software supply services

2017/S 193-396353

Contract award notice

Results of the procurement procedure


Directive 2014/24/EU

Section I: Contracting authority

I.1) Name and addresses
Emil Holms Kanal 20
Kbenhavn C
Contact person: Gunver Heimdal-Kej
Telephone: +45 28543631
NUTS code: DK011

Internet address(es):

Main address:

Address of the buyer profile:

I.2) Joint procurement
I.4) Type of the contracting authority
Other type: media business
I.5) Main activity
Other activity: media

Section II: Object

II.1) Scope of the procurement
II.1.1) Title:

Contract on the purchase of a Single Sign On service.

II.1.2) Main CPV code
II.1.3) Type of contract
II.1.4) Short description:

DR will purchase a Single Sign-On service (SaaS) including service and support and handling of the users' personal data.

II.1.6) Information about lots
This contract is divided into lots: no
II.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: 8 000 000.00 DKK
II.2) Description
II.2.1) Title:
II.2.2) Additional CPV code(s)
II.2.3) Place of performance
NUTS code: DK011
II.2.4) Description of the procurement:

DR is requesting a service for login and management of user data with the following characteristics:

* users can log in using the same user account across all of DR's applications (SSO),

* users and information about the users are stored and handled in a secured manner,

* DR can get a cohesive view of registered users and the data stored about them,

* DR can easily integrate with the log-in service in newly developed clients,

* is compliant with technical requirements in GDPR as of 25.5.2018,

* based on a SaaS solution,

* contract included service and support.

DR envision this being supported by providing a centralized single sign-on and user profile data service that can be used by all of DR's applications.

II.2.5) Award criteria
Quality criterion - Name: The Solution / Weighting: 55
Quality criterion - Name: Project implementation / Weighting: 15
Price - Weighting: 30
II.2.11) Information about options
Options: yes
Description of options:

DR might want to purchase a migration to the public Danish NemID identification system. The tenderers must give a price for this option.

II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14) Additional information

Section IV: Procedure

IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
IV.1.6) Information about electronic auction
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 038-068922
IV.2.8) Information about termination of dynamic purchasing system
IV.2.9) Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: 1

Contract on the purchase of a Single Sign On service

A contract/lot is awarded: yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:
V.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Auth0, Inc.
United States
NUTS code: DK011
The contractor is an SME: no
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 8 000 000.00 DKK
V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information:
VI.4) Procedures for review
VI.4.1) Review body
Klagenvnet for udbud
Nvnenes Hus, Toldboden 2
Telephone: +45 35291095

Internet address:

VI.4.2) Body responsible for mediation procedures
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:

According to the Danish Act on A Complaints Board for Public Procurement (Act number 492 of 12.5.2010 as amended by Act number 1556 of 21.12.2010, Act number 618 of 14.6.2011, Act number 1231 of 18.12.2012, Act number 511 of 27.5.2013, and Act number 1564 of 15.12.2015, the followinng time limits for submitting a complaint apply:

Complaints regarding a public procurement procedure must be submitted to the Danish Complaints Board for Public Procurement before 45 calendar days after the contracting authority has published a contract award notice in the European Union's official journal. The time limit runs from the day after the day, where the contract award notice was published.

The time limit for complaints is 20 calendar days from the day after the day where the contracting authority has informed about its decision according to Section 185 (2) in the Danish Act on Public Procurement regarding termination of a contract due to annulment of a contract award decision.

The plaintiff must inform the contracting authority in writing about a complaint and if the complaint is submitted in the standstill period, when the complaint is submitted to the Complaints Board. If the complaint is not submitted in the standstill period, the plaintiff must also inform whether the plaintiff has argued for suspensive effect of the complaint.

VI.4.4) Service from which information about the review procedure may be obtained
Konkurrence- og Forbrugerstyrelsen
Carl Jacobsens Vej 35
Telephone: +45 4171500

Internet address:

VI.5) Date of dispatch of this notice:
TI Title Denmark-Copenhagen: Software supply services
ND Document number 396353-2017
PD Publication date 07/10/2017
OJ OJ S 193
AU Authority name DR (62786515)
OL Original language EN
HD Heading - - Services - Contract award notice - Open procedure
CY Country DK
AA Type of authority 8 - Other
HA EU Institution -
DS Document sent 05/10/2017
NC Contract 4 - Services
PR Procedure 1 - Open procedure
TD Document 7 - Contract award notice
RP Regulation 4 - European Union
PC CPV code 48613000 - Electronic data management (EDM)
72253200 - Systems support services
72261000 - Software support services
72263000 - Software implementation services
72265000 - Software configuration services
72268000 - Software supply services
72317000 - Data storage services
OC Original CPV code 48613000 - Electronic data management (EDM)
72253200 - Systems support services
72261000 - Software support services
72263000 - Software implementation services
72265000 - Software configuration services
72268000 - Software supply services
72317000 - Data storage services
RC NUTS code DK011
IA Internet address (URL)
DI Directive Public procurement Directive 2014/24/EU


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