United Kingdom-Manchester: Postal and telecommunications services

Agency: TED
State:
Level of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD00003588269181102
Posted Date: Oct 4, 2017
Due Date:
Solicitation No: 390322-2017
Source: Members Only
04/10/2017 S190 - - Services - Contract award notice - Open procedure

United Kingdom-Manchester: Postal and telecommunications services

2017/S 190-390322

Contract award notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1) Name, addresses and contact point(s)

NHS Shared Business Services Ltd (NHS SBS)
05280446
Halyard Court, 31 Broadway, The Quays
For the attention of: Dave Taylor
M50 2UW Manchester
United Kingdom
Telephone: +44 1612123728
E-mail: dave_taylor@nhs.net

Internet address(es):

General address of the contracting authority: https://www.sbs.nhs.uk/

Address of the buyer profile: https://uk.eu-supply.com/ctm/Supplier/CompanyInformation/Index/39

I.2) Type of the contracting authority
Other: joint venture between The Department of Health and SopraSteria
I.3) Main activity
General public services
Health
I.4) Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1) Description
II.1.1) Title attributed to the contract
Communication Appointment Reminder Alert Services 2.
II.1.2) Type of contract and location of works, place of delivery or of performance
Services
Service category No 5: Telecommunications services

NUTS code UK

II.1.3) Information about a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4) Short description of the contract or purchase(s)
This framework will be a multi-Lot framework covering the following Lots: SMS Texting; Email; IVR (Interactive Voice Recognition); Agent Call Centre; Hybrid mail; and Internet Communication.
II.1.5) Common procurement vocabulary (CPV)

64000000

II.1.6) Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.2) Total final value of contract(s)
II.2.1) Total final value of contract(s)
Lowest offer 1 and highest offer 25 000 000 GBP
Excluding VAT

Section IV: Procedure

IV.1) Type of procedure
IV.1.1) Type of procedure
Open
IV.2) Award criteria
IV.2.1) Award criteria
The most economically advantageous tender in terms of
1. General Quality. Weighting 35
2. Lot specific Quality. Weighting 45
3. Price. Weighting 20
IV.2.2) Information about electronic auction
An electronic auction has been used: no
IV.3) Administrative information
IV.3.1) File reference number attributed by the contracting authority
SBS/17/DT/WFD/9090
IV.3.2) Previous publication(s) concerning the same contract

Notice on a buyer profile

Notice number in the OJEU: 2017/S 101-203299 of 27.5.2017

Contract notice

Notice number in the OJEU: 2017/S 101-203299 of 27.5.2017

Section V: Award of contract

Contract No: SBS/17/DT/WFD/9090/03 Lot No: 1 - Lot title: SMS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 11
Number of offers received by electronic means: 11
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Healthcare Communications UK Ltd
Stewart House Royal Court
SK10 7AE Macclesfield
United Kingdom
E-mail: mcunningham@healthcomm.uk
Telephone: +44 8459000890
Internet address: www.healthcare-communications.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/05 Lot No: 1 - Lot title: SMS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 11
Number of offers received by electronic means: 11
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Teleperformance Ltd
3rd Floor Spectrum Building, Bond Street
BS1 3LG Bristol
United Kingdom
E-mail: Sasha.jenkins@teleperformance.co.uk
Telephone: +44 7768042912
Internet address: www.teleperformance.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 EUR
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/06 Lot No: 1 - Lot title: SMS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 11
Number of offers received by electronic means: 11
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Netcall Telecom Limited
Hamilton House, 111 Marlowes, Hertfordshire
HP1 1BB Hemel Hempstead
United Kingdom
E-mail: mark.gosling@netcall.com
Telephone: +44 3303336100
Internet address: www.netcall.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/07 Lot No: 1 - Lot title: SMS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 11
Number of offers received by electronic means: 11
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

OpenMarket Ltd
15th Floor, 389 Chiswick High Road
W4 4AJ London
United Kingdom
E-mail: mark.longstaff@openmarket.com
Telephone: +44 208987855
Internet address: www.openmarket.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/10 Lot No: 1 - Lot title: SMS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 11
Number of offers received by electronic means: 11
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

MJog Limited
The Old School, 23 High Street, Wilburton
CB6 3RB Ely
United Kingdom
E-mail: Kevin.nutt@mjog.com
Telephone: +44 1353638061
Internet address: www.mjog.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/10 Lot No: 1 - Lot title: SMS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 11
Number of offers received by electronic means: 11
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

ERS Connect
Indigo House, Sussex Avenue
LS10 2LF Leeds
United Kingdom
E-mail: tracey.hannanjones@ersconnect.co.uk
Telephone: +44 3332405217
Internet address: www.ersconnect.co.uk

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/12 Lot No: 1 - Lot title: SMS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 11
Number of offers received by electronic means: 11
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Storacall Technology Ltd
Avaland House, 110 London Road, Hemel Hempstead, Hertfordshire, HP3 9SD
HP3 9SD Hemel Hempstead
United Kingdom
E-mail: paul.bensley@x-on.co.uk
Telephone: +44 3333320115
Internet address: www.x-on.co.uk

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/15 Lot No: 1 - Lot title: SMS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 11
Number of offers received by electronic means: 11
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

TextLocal
Bell Meadow Business Park, Chester, CH4 9EP
CH4 9EP Chester
United Kingdom
E-mail: Stuart.naylor@textlocal.com
Telephone: +44 1244573240
Internet address: www.textlocal.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/15 Lot No: 1 - Lot title: SMS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 11
Number of offers received by electronic means: 11
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Wirefast Limited
Winchester House, 19 Bedford Row, London, WC1R 4EB
WC1R 4EB London
United Kingdom
E-mail: angela.stanbrook@wirefast.com
Telephone: +44 7894475100
Internet address: www.wirefast.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/02 Lot No: 2 - Lot title: Email
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 8
Number of offers received by electronic means: 8
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

ICNH Ltd, Trading as DrDoctor
123a Maidenhead Road, Windsor, SL45EY
SL45EY Windsor
United Kingdom
E-mail: Tom.whicher@drdoctor.co.uk
Telephone: +44 8448026206
Internet address: www.drdoctor.co.uk

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/03 Lot No: 2 - Lot title: Email
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 8
Number of offers received by electronic means: 8
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Healthcare Communications UK Ltd
Stewart House Royal Court Macclesfield SK10 7AE
SK10 7AE Macclesfield
United Kingdom
E-mail: mcunningham@healthcomm.uk
Telephone: +44 8459000890
Internet address: www.healthcare-communications.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/05 Lot No: 2 - Lot title: Email
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 8
Number of offers received by electronic means: 8
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Teleperformance Ltd
3rd Floor Spectrum Building, Bond Street, Bristol, BS1 3LG
BS1 3LG Bristol
United Kingdom
E-mail: Sasha.jenkins@teleperformance.co.uk
Telephone: +44 7768042912
Internet address: www.teleperformance.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/06 Lot No: 2 - Lot title: Email
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 8
Number of offers received by electronic means: 8
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Netcall Telecom Limited
Hamilton House, 111 Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BB
HP1 1BB Hemel Hempstead
United Kingdom
E-mail: mark.gosling@netcall.com
Telephone: +44 3303336100
Internet address: www.netcall.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/07 Lot No: 2 - Lot title: Email
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 8
Number of offers received by electronic means: 8
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

OpenMarket Ltd
15th Floor, 389 Chiswick High Road London W4 4AJ
W4 4AJ London
United Kingdom
E-mail: mark.longstaff@openmarket.com
Telephone: +44 208989855
Internet address: www.openmarket.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/10 Lot No: 2 - Lot title: Email
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 8
Number of offers received by electronic means: 8
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

ERS Connect
Indigo House, Sussex Avenue, Leeds, LS10 2LF
LS10 2LF Leeds
United Kingdom
E-mail: tracey.hannanjones@ersconnect.co.uk
Telephone: +44 3332405217
Internet address: www.ersconnect.co.uk

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/14 Lot No: 2 - Lot title: Email
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 8
Number of offers received by electronic means: 8
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Synertec Limited
2 Chelston Business Park, Castle Road, Wellington, Somerset, TA21 9JQ
TA21 9JQ Wellington
United Kingdom
E-mail: Sarah.shinn@synertec.co.uk
Telephone: +44 1823652360
Internet address: www.synertec.co.uk

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/03 Lot No: 3 - Lot title: IVR
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 6
Number of offers received by electronic means: 6
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Healthcare Communications UK Ltd
Stewart House Royal Court Macclesfield SK10 7AE
SK10 7AE Macclesfield
United Kingdom
E-mail: mcunningham@healthcomm.uk
Telephone: +44 8459000890
Internet address: www.healthcare-communications.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/07 Lot No: 3 - Lot title: IVR
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 6
Number of offers received by electronic means: 6
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

OpenMarket Ltd
15th Floor 389 Chiswick High Road London W4 4AJ
W4 4AJ London
United Kingdom
E-mail: mark.longstaff@openmarket.com
Telephone: +44 2089878855
Internet address: www.openmarket.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/10 Lot No: 3 - Lot title: IVR
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 6
Number of offers received by electronic means: 6
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

ERS Connect
Indigo House, Sussex Avenue, Leeds, LS10 2LF
LS10 2LF Leeds
United Kingdom
E-mail: tracey.hannanjones@ersconnect.co.uk
Telephone: +44 3332405217
Internet address: www.ersconnect.co.uk

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/12 Lot No: 3 - Lot title: IVR
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 6
Number of offers received by electronic means: 6
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Storacall Technology Ltd
Avaland House, 110 London Road, Hemel Hempstead, Hertfordshire, HP3 9SD
HP3 9SD Hemel Hempstead
United Kingdom
E-mail: paul.bensley@x-on.co.uk
Telephone: +44 3333320115
Internet address: www.x-on.co.uk

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/10 Lot No: 4 - Lot title: AGENT CALLS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 5
Number of offers received by electronic means: 5
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

ERS Connect
Indigo House, Sussex Avenue, Leeds, LS10 2LF
LS10 2LF Leeds
United Kingdom
E-mail: tracey.hannanjones@ersconnect.co.uk
Telephone: +44 3332405217
Internet address: www.ersconnect.co.uk

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/03 Lot No: 4 - Lot title: AGENT CALLS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 5
Number of offers received by electronic means: 5
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Healthcare Communications UK Ltd
Stewart House Royal Court Macclesfield SK10 7AE
SK10 7AE Macclesfield
United Kingdom
E-mail: mcunningham@healthcomm.uk
Telephone: +44 8459000890
Internet address: www.healthcare-communications.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/05 Lot No: 4 - Lot title: AGENT CALLS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 5
Number of offers received by electronic means: 5
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Teleperformance Ltd
3rd Floor Spectrum Building, Bond Street, Bristol, BS1 3LG
BS1 3LG Bristol
United Kingdom
E-mail: Sasha.jenkins@teleperformance.co.uk
Telephone: +44 7768042912
Internet address: www.teleperformance.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/06 Lot No: 4 - Lot title: AGENT CALLS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 5
Number of offers received by electronic means: 5
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Netcall Telecom Limited
Hamilton House Hemel Hempstead Hertfordshire HP1 1BB
HP1 1BB Hertfordshire
United Kingdom
E-mail: mark.gosling@netcall.com
Telephone: +44 3303336100
Internet address: www.netcall.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/11 Lot No: 4 - Lot title: AGENT CALLS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 5
Number of offers received by electronic means: 5
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Stellar Europe LLC
4 Symington Place, i3 Irvine Innovation and Industry, Irvine, KA11 5DE, UK
KA11 5DE Irvine
United Kingdom
E-mail: bmckee@stellarbpo.co.uk
Telephone: +44 1294225337
Internet address: www.stellarbpo.co.uk/eu

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/01 Lot No: 5 - Lot title: HYBRID MAIL
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 10
Number of offers received by electronic means: 10
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

CFH Docmail Ltd
St Peter's Park Wells Road Radstock BA3 3UP
BA3 3UP Radstock
United Kingdom
E-mail: jon.marsh@cfh.com
Telephone: +44 1761416311
Internet address: www.cfh.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/03 Lot No: 5 - Lot title: HYBRID MAIL
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 10
Number of offers received by electronic means: 10
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Healthcare Communications UK Ltd
Stewart House Royal Court Macclesfield SK10 7AE
SK10 7AE Macclesfield
United Kingdom
E-mail: mcunningham@healthcomm.uk
Telephone: +44 8459000890
Internet address: www.healthcare-communications.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/04 Lot No: 5 - Lot title: HYBRID MAIL
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 10
Number of offers received by electronic means: 10
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

MBA Group Ltd
Garman Road London N17 0HW
N17 0HW London
United Kingdom
E-mail: tfoo@mba-group.com
Telephone: +44 2083764300
Internet address: www.mba-group.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/08 Lot No: 5 - Lot title: HYBRID MAIL
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 10
Number of offers received by electronic means: 10
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

ROYAL MAIL GROUP LIMITED
100 Victoria Embankment LONDON EC4Y 0HQ
EC4Y 0HQ LONDON
United Kingdom
E-mail: duncan.hope@royalmail.com
Telephone: +44 7802170571
Internet address: www.royalmail.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/09 Lot No: 5 - Lot title: HYBRID MAIL
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 10
Number of offers received by electronic means: 10
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Paragon Group UK Limited
Pallion Trading Estate, Sunderland, Tyne and Wear, SR4 6ST
SR4 6ST Sunderland
United Kingdom
E-mail: Truda.rodgers@Paragonuk.com
Telephone: +44 7540291176
Internet address: www.paragon-europe.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/10 Lot No: 5 - Lot title: HYBRID MAIL
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

ERS Connect
Indigo House, Sussex Avenue, Leeds, LS10 2LF
LS10 2LF Leeds
United Kingdom
E-mail: tracey.hannanjones@ersconnect.co.uk
Telephone: +44 3332405217
Internet address: www.ersconnect.co.uk

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/13 Lot No: 5 - Lot title: HYBRID MAIL
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 10
Number of offers received by electronic means: 10
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Swiss Post Solutions LTD
15 Petersham Road Richmond Upon Thames Surrey, Tw10 6TP
Tw10 6TP Richmond Upon Thames
United Kingdom
E-mail: Martin.bartek@swisspost.com
Telephone: +44 7803170947
Internet address: www.swisspostsolutions.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/14 Lot No: 5 - Lot title: HYBRID MAIL
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 10
Number of offers received by electronic means: 10
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Synertec Limited
2 Chelston Business Park, Castle Road, Wellington, Somerset, TA21 9JQ
TA21 9JQ Wellington
United Kingdom
E-mail: Sarah.shinn@synertec.co.uk
Telephone: +44 1823652360
Internet address: www.synertec.co.uk

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/03 Lot No: 6 - Lot title: INTERNET COMMUNICATIONS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 7
Number of offers received by electronic means: 7
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Healthcare Communications UK Ltd
Stewart House Royal Court Macclesfield SK10 7AE
SK10 7AE Macclesfield
United Kingdom
E-mail: mcunningham@healthcomm.uk
Telephone: +44 8459000890
Internet address: www.healthcare-communications.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/05 Lot No: 6 - Lot title: INTERNET COMMUNICATIONS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 7
Number of offers received by electronic means: 7
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Teleperformance Ltd
3rd Floor Spectrum Building, Bond Street, Bristol, BS1 3LG
BS1 3LG Bristol
United Kingdom
E-mail: Sasha.jenkins@teleperformance.co.uk
Telephone: +44 7768042912
Internet address: www.teleperformance.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/06 Lot No: 6 - Lot title: INTERNET COMMUNICATIONS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 7
Number of offers received by electronic means: 7
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

Netcall Telecom Limited
Hamilton House 111 Marlowes Hemel Hempstead Hertfordshire HP1 1BB
HP1 1BB Hemel Hempstead
United Kingdom
E-mail: mark.gosling@netcall.com
Telephone: +44 3303336100
Internet address: www.netcall.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/07 Lot No: 6 - Lot title: INTERNET COMMUNICATIONS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 7
Number of offers received by electronic means: 7
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

OpenMarket Ltd
15th Floor 389 Chiswick High Road London W4 4AJ
W4 4AJ London
United Kingdom
E-mail: mark.longstaff@openmarket.com
Telephone: +44 02089878855
Internet address: www.openmarket.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/10 Lot No: 6 - Lot title: INTERNET COMMUNICATIONS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 7
Number of offers received by electronic means: 7
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

MJog Limited
The Old School, 23 High Street, Wilburton, Ely, CB6 3RB
CB6 3RB Ely
E-mail: Kevin.nutt@mjog.com
Telephone: +44 1353638061
Internet address: www.mjog.com

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: SBS/17/DT/WFD/9090/10 Lot No: 6 - Lot title: INTERNET COMMUNICATIONS
V.1) Date of contract award decision:
1.9.2017
V.2) Information about offers
Number of offers received: 7
Number of offers received by electronic means: 7
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

ERS Connect
Indigo House, Sussex Avenue, Leeds, LS10 2LF
LS10 2LF Leeds
United Kingdom
E-mail: tracey.hannanjones@ersconnect.co.uk
Telephone: +44 3332405217
Internet address: www.ersconnect.co.uk

V.4) Information on value of contract
Initial estimated total value of the contract:
Value: 30 637,25 GBP
Excluding VAT
Total final value of the contract:
Value: 30 637,25 GBP
Excluding VAT
If annual or monthly value:
Number of months: 48
V.5) Information about subcontracting
The contract is likely to be sub-contracted: no

Section VI: Complementary information

VI.1) Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2) Additional information:
The duration referenced in Section II 1.4 is for the placing of orders.
The value provided in Section II 1.4 is only an estimate. We cannot guarantee to successful suppliers any business through this framework agreement. Spend and volumes may vary throughout the life of the framework agreement from the anticipated levels given in this notice.
The framework will be for the benefit of Public sector bodies, including any statutory and other successor organisations to any of the foregoing and in addition any other commissioners (whether alone of jointly with any other organisation), providers and regulators of NHS funded (either in whole or in part) services including practice based commissioning consortia, general practice commissioning consortia, NHS England (and all sub national offices including anybody obtaining new membership to NHS Shared Business Services Ltd.
Participating Authorities
RTV 5 Boroughs Partnership NHS Foundation Trust
RTK Ashford and St. Peter's Hospitals NHS Foundation Trust
RF4 Barking, Havering and Redbridge University Hospital NHS Trust
RQ3 Birmingham Children's Hospital NHS Foundation Trust
RMR Blackpool Teaching Hospitals NHS Foundation Trust
RMC Bolton NHS Foundation Trust
TAD Bradford District Care NHS Trust
RAE Bradford Teaching Hospitals NHS Foundation Trust
RY2 Bridgewater Community Healthcare NHS Trust
NQV Bromley Healthcare Ltd
RV3 Central and North West London NHS Foundation Trust
RW3 Central Manchester University Hospitals NHS Foundation Trust
RNN Cumbria Partnership NHS Foundation Trust
RY8 Derbyshire Community Health Services NHS Trust
RXM Derbyshire Healthcare NHS Foundation Trust
RP5 Doncaster and Bassetlaw Hospitals NHS Foundation Trust
RWH East and North Hertfordshire NHS Trust
RJN East Cheshire NHS Trust
RXR East Lancashire Hospitals NHS Trust
RWK East London NHS Foundation Trust
RX9 East Midlands Ambulance Service NHS Trust
RVR Epsom and St. Helier University Hospitals NHS Trust
RXV Greater Manchester West Mental Health NHS Foundation Trust
RN5 Hampshire Hospitals NHS Foundation Trust
R1F Isle of Wight NHS Trust
RW5 Lancashire Care NHS Foundation Trust
RXN Lancashire Teaching Hospitals NHS Foundation Trust
RY6 Leeds Community Healthcare NHS Trust
RGD Leeds and York Partnership NHS Foundation Trust
RJ2 Lewisham and Greenwich NHS Trust
RY1 Liverpool Community Health NHS Trust
RBQ Liverpool Heart and Chest Hospital NHS Foundation Trust
NR5 Livewell Southwest (Plymouth Community Healthcare CIC)
TAE Manchester Mental Health & Social Care Trust
NQ7 Medway Community Healthcare
RW4 Mersey Care NHS Trust
RD8 Milton Keynes Hospital NHS Foundation Trust
T53 National Institute for Health and Care Excellence (NICE)
RVW North Tees and Hartlepool NHS Foundation Trust
RX7 North West Ambulance Service NHS Trust
RGM Papworth Hospital NHS Foundation Trust
RT2 Pennine Care NHS Foundation Trust
RK9 Plymouth Hospitals NHS Trust
RHU Portsmouth Hospitals NHS Trust
RA2 Royal Surrey County Hospital NHS Foundation Trust
RM3 Salford Royal NHS Foundation Trust
RYE South Central Ambulance NHS Foundation Trust
RYD South East Coast Ambulance Service NHS Foundation Trust
RYF South West Ambulance Service NHS Foundation Trust
RXG South West Yorkshire Partnership NHS Foundation Trust
RW1 Southern Health NHS Foundation Trust
RVY Southport and Ormskirk Hospital NHS Trust
RBN St. Helens and Knowsley Teaching Hospitals NHS Trust
R1E Staffordshire & Stoke on Trent Partnership NHS Trust
RXX Surrey and Borders Partnership NHS Foundation Trust
RTP Surrey and Sussex Healthcare NHS Trust
RDR Sussex Community NHS Foundation Trust
RX2 Sussex Partnership NHS Foundation Trust
RBV The Christie Hospital NHS Foundation Trust
RM2 University Hospital of South Manchester NHS Foundation Trust
RHM University Hospital Southampton NHS Foundation Trust
RTX University Hospitals of Morecambe Bay NHS Foundation Trust
RWW Warrington and Halton Hospitals NHS Foundation Trust
RWP Worcestershire Acute Hospitals NHS Trust
R1A Worcestershire Health and Care NHS Trust
RRF Wrightington Wigan & Leigh NHS Foundation Trust
NNV Your Healthcare Community Interest Company (CIC)
RA4 Yeovil District Hospital NHS Foundation Trust
X24 NHS England
00T NHS Bolton CCG
07P NHS Brent CCG
00V NHS Bury CCG
09A NHS Central London (Westminster) CCG
01H NHS Cumbria CCG
00C NHS Darlington CCG
00D NHS Durham Dales, Easington and Sedgefield CCG
07W NHS Ealing CCG
08C NHS Hammersmith & Fulham CCG
08E NHS Harrow CCG
00K NHS Hartlepool and Stockton-On-Tees CCG
01D NHS Heywood, Middleton and Rochdale CCG
08G NHS Hillingdon CCG
07Y NHS Hounslow CCG
14L NHS Manchester CCG
13T NHS Newcastle Gateshead CCG
00J NHS North Durham CCG
99C NHS North Tyneside CCG
00L NHS Northumberland CCG
00Y NHS Oldham CCG
01G NHS Salford CCG
00M NHS South Tees CCG
00N NHS South Tyneside CCG
01W NHS Stockport CCG
00P NHS Sunderland CCG
01Y NHS Tameside and Glossop CCG
02A NHS Trafford CCG
T1490 NHS Trust Development Authority
08Y NHS West London CCG
02H NHS Wigan Borough CCG
This list may be subject to change and can include other organisations that are SBS members.
In addition the following public sector bodies will be able to use the Framework subject to the approval of NHS SBS:
Central Government Departments, Executive Agencies and NDPBs

https://www.gov.uk/government/organisations

http://resources.civilservice.gov.uk/wp-content/uploads/2011/09/PB12.pdf

http://www.ons.gov.uk/ons/rel/na-classification/national-accounts-sector-classification/classification-update--may-2014/public-sector-classification-guide---may-2014.xls

National Health Service (NHS) bodies, including:

Acute Trusts: http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx

Clinical Commissioning Groups: http://www.nhs.uk/ServiceDirectories/Pages/CCGListing.aspx

Mental Health Trusts: http://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspx

Ambulance Trusts: http://www.nhs.uk/ServiceDirectories/Pages/AmbulanceTrustListing.aspx

Care Trusts: http://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx

Area Teams: http://www.nhs.uk/ServiceDirectories/Pages/AreaTeamListing.aspx

Special Health Authorities: http://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx

other English NHS bodies: http://www.nhs.uk/servicedirectories/Pages/ServiceSearch.aspx

Arms Length Bodies: https://www.gov.uk/government/publications/arms-length-bodies/our-arms-length-bodies

The NHS Commissioning Board and other organisations involved in commissioning or overseeing General Practitioner services and GP consortia which will be responsible for commissioning most aspects of NHS care (or equivalent body/bodies established pursuant to legislation enacted as a result of, or in connection with, the White Paper, Equity and Excellence: Liberating the NHS published July 2010.

GP Practices: http://www.nhs.uk/servicedirectories/Pages/ServiceSearch.aspx , and: http://www.general-practitioners-uk.co.uk/

and any other provider of primary medical services:
a) who are a party to any of the following contracts:
? General Medical Services (GMS),
? Personal Medical Services (PMS),
? Alternative Provider Medical Services (APMS) and/or
b) Commissioned by the NHS Commissioning Board or other organisations involved in commissioning or overseeing General Practitioner services, as described above.

Social Enterprises: http://webarchive.nationalarchives.gov.uk/20130107105354/http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_119228.pdf

Local Authorities:

https://www.gov.uk/find-your-local-council

NHS Wales (National Health Service for Wales) including but not limited to: Welsh Health Boards, Primary care services ? GPs, pharmacies, dentists and optometrists, Hospital services, and community services, including those provided through community health centres and mental health services:

http://www.nhsdirect.wales.nhs.uk/localservices/localhealthboards/

Other Welsh Public Bodies ? Welsh Local Authorities
NHS Scotland (National Health Service for Scotland) including but not limited to: NHS Boards, Hospitals, Primary care Services GPs, pharmacies, dentists and optometrists, Hospital services, and community services, including those provided through community health centres and mental health services:

http://www.show.scot.nhs.uk/organisations/index.aspx

Other Scottish Public Bodies:- Scottish Government, Scottish Local Authorities, Scottish Agencies, NDPBs, Scottish Further and Higher Education Boards, Scottish Police, Scottish Fire and Rescue, Scotland Citizens Advice, Scottish Schools and Scottish Housing Associations.
NHS Northern Ireland (National Health Service for Northern Ireland) including but not limited to: Health and Social Care Trusts, Primary care Services GPs, pharmacies, dentists and optometrists, Hospital services, social care services and community services, including those provided through community health centres and mental health services:

http://www.hscni.net/

Northern Ireland Public Bodies including Local Authorities, Schools, Police Service, Citizens Advice.
Hospices in the UK:

http://www.helpthehospices.org.uk/about-hospice-care/find-a-hospice/uk-hospice-and-palliative-care-services/

Local Authorities

https://www.gov.uk/find-your-local-council

http://openlylocal.com/councils/all

http://www.ubico.co.uk (agents acting on behalf of Cheltenham Borough Council)

Any commercial, not-for-profit, or other charitable entity created, controlled and financed by a local authority or authorities with regard to provision of services captured by this framework
Police forces and other emergency services, including fire and rescue services, the maritime and coastguard agency and other rescue authorities (a list of police authorities and fire and rescue services can be found respectively at the following:

http://www.police.uk/contact/force-website/

http://apccs.police.uk/about-the-apcc/

http://www.fireservice.co.uk/information/ukfrs

http://www.nifrs.org/areas-districts

http://www.firescotland.gov.uk/your-area.aspx

Educational establishments Educational Establishments in England and Wales, maintained by the Department for Children, Schools and Families including Schools, Universities and Colleges but NOT
Independent Schools

http://www.education.gov.uk/edubase

Registered Social Landlords (RSLs) or Private Registered Providers of social housing (PRPs), a list of such authorities being available at: https://www.homesandcommunities.co.uk/ourwork/registered-provider-information

Third Sector and Registered charities, as detailed at:

http://www.charity-commission.gov.uk

http://www.oscr.org.uk/search-charity-register

https://www.charitycommissionni.org.uk/ShowCharity/RegisterOfCharities/RegisterHomePage.aspx

Citizens Advice in the United Kingdom:

http://www.citizensadvice.org.uk/index/getadvice.htm

http://www.cas.org.uk

http://www.citizensadvice.co.uk/

Devolved and other administrations with the British Isles, including those detailed at: (in the case of Scotland) http://www.scotland.gov.uk/Home , and http://www.scottish.parliament.uk/ , (in the case of Wales) http://new.wales.gov.uk/?llang=en

Her Majesty's prison service as detailed at https://www.gov.uk/government/organisations/hm-prison-service

The Ministry of Defence as detailed at https://www.gov.uk/government/organisations/ministry-of-defence

Isle of Man Government Health / Public Services

http://www.gov.im/health/

ASSOCIATE MEMBERS
In addition the public sector bodies to whom the use of this contract / framework agreement will be open on an associate member basis may include the following:-
In addition the following public sector bodies will be able to use the Framework subject to the approval of NHS SBS:
Central Government Departments, Executive Agencies and NDPBs

https://www.gov.uk/government/organisations

http://resources.civilservice.gov.uk/wp-content/uploads/2011/09/PB12.pdf

National Health Service (NHS) bodies, including:

Acute Trusts: http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx

Clinical Commissioning Groups: http://www.nhs.uk/ServiceDirectories/Pages/CCGListing.aspx

Mental Health Trusts: http://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspx

Ambulance Trusts: http://www.nhs.uk/ServiceDirectories/Pages/AmbulanceTrustListing.aspx

Care Trusts: http://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx

Area Teams: http://www.nhs.uk/ServiceDirectories/Pages/AreaTeamListing.aspx

Special Health Authorities: http://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx

other English NHS bodies: http://www.nhs.uk/servicedirectories/Pages/ServiceSearch.aspx

Arms Length Bodies: https://www.gov.uk/government/publications/arms-length-bodies/our-arms-length-bodies

The NHS Commissioning Board and other organisations involved in commissioning or overseeing General Practitioner services and GP consortia which will be responsible for commissioning most aspects of NHS care (or equivalent body/bodies established pursuant to legislation enacted as a result of, or in connection with, the White Paper, Equity and Excellence: Liberating the NHS published July 2010.

GP Practices: http://www.nhs.uk/servicedirectories/Pages/ServiceSearch.aspx , and: http://www.general-practitioners-uk.co.uk/

and any other provider of primary medical services:
a) who are a party to any of the following contracts:
? General Medical Services (GMS),
? Personal Medical Services (PMS),
? Alternative Provider Medical Services (APMS) and/or
b) Commissioned by the NHS Commissioning Board or other organisations involved in commissioning or overseeing General Practitioner services, as described above.

Social Enterprises: http://webarchive.nationalarchives.gov.uk/20130107105354/http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_119228.pdf

Local Authorities:

https://www.gov.uk/find-your-local-council

NHS Wales (National Health Service for Wales) including but not limited to: Welsh Health Boards, Primary care services ? GPs, pharmacies, dentists and optometrists, Hospital services, and community services, including those provided through community health centres and mental health services:

http://www.nhsdirect.wales.nhs.uk/localservices/localhealthboards/

Other Welsh Public Bodies ? Welsh Local Authorities
NHS Scotland (National Health Service for Scotland) including but not limited to: NHS Boards, Hospitals, Primary care Services GPs, pharmacies, dentists and optometrists, Hospital services, and community services, including those provided through community health centres and mental health services:

http://www.show.scot.nhs.uk/organisations/index.aspx

Other Scottish Public Bodies:- Scottish Government, Scottish Local Authorities, Scottish Agencies, NDPBs, Scottish Further and Higher Education Boards, Scottish Police, Scottish Fire and Rescue, Scotland Citizens Advice, Scottish Schools and Scottish Housing Associations.
NHS Northern Ireland (National Health Service for Northern Ireland) including but not limited to: Health and Social Care Trusts, Primary care Services GPs, pharmacies, dentists and optometrists, Hospital services, social care services and community services, including those provided through community health centres and mental health services:

http://www.hscni.net/

Northern Ireland Public Bodies including Local Authorities, Schools, Police Service, Citizens Advice.
Local Authorities

https://www.gov.uk/find-your-local-council

Any commercial, not-for-profit, or other charitable entity created, controlled and financed by a local authority or authorities with regard to provision of services captured by this framework

Police forces and other emergency services, including fire and rescue services, the maritime and coastguard agency and other rescue authorities (a list of police authorities and fire and rescue services can be found respectively at the following: http://www.police.uk/ . and http://www.fireservice.co.uk/information/ukfrs

Educational establishments Educational Establishments in England and Wales, maintained by the Department for Children, Schools and Families including Schools, Universities and Colleges but NOT
Independent Schools

http://www.education.gov.uk/edubase

Registered Social Landlords (RSLs) or Private Registered Providers of social housing (PRPs), a list of such authorities being available at: https://www.homesandcommunities.co.uk/ourwork/registered-provider-information

Third Sector and Registered charities, as detailed at http://www.charity-commission.gov.uk

Devolved and other administrations with the British Isles, including those detailed at: (in the case of Scotland) http://www.scotland.gov.uk/Home , and http://www.scottish.parliament.uk/ , (in the case of Wales) http://new.wales.gov.uk/?llang=en

Her Majesty's prison service as detailed at https://www.gov.uk/government/organisations/hm-prison-service

The Ministry of Defence as detailed at https://www.gov.uk/government/organisations/ministry-of-defence

Isle of Man Government Health / Public Services

http://www.gov.im/health/

VI.3) Procedures for appeal
VI.3.1) Body responsible for appeal procedures

NHS Shared Business Services
Chandlers Point Halyard Court 31 Broadway
M50 2UW Salford
United Kingdom
E-mail: rabia_khan@nhs.net
Telephone: +44 1612123700
Internet address: https://www.sbs.nhs.uk

Body responsible for mediation procedures

NHS Shared Business Services
United Kingdom
Internet address: https://www.sbs.nhs.uk

VI.3.2) Lodging of appeals
Precise information on deadline(s) for lodging appeals: OJEU procedures include a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to bidders. This period allows unsuccessful bidders to seek further debriefing from the contracting authority before the contract is entered into. Such information should be requested from NHS SBS. If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly.
VI.3.3) Service from which information about the lodging of appeals may be obtained

NHS Shared Business Services
Chandlers Point Halyard Court 31 Broadway
M50 2UW Salford
United Kingdom
E-mail: dave_taylor@nhs.net
Telephone: +44 1612123728
Internet address: https://www.sbs.nhs.uk

VI.4) Date of dispatch of this notice:
29.9.2017
TI Title United Kingdom-Manchester: Postal and telecommunications services
ND Document number 390322-2017
PD Publication date 04/10/2017
OJ OJ S 190
TW Place MANCHESTER
AU Authority name NHS Shared Business Services Ltd (NHS SBS) (05280446)
OL Original language EN
HD Heading - - Services - Contract award notice - Open procedure
CY Country UK
AA Type of authority 8 - Other
HA EU Institution -
DS Document sent 29/09/2017
NC Contract 4 - Services
PR Procedure 1 - Open procedure
TD Document 7 - Contract award notice
RP Regulation 4 - European Union
TY Type of bid 9 - Not applicable
AC Award criteria 2 - The most economic tender
PC CPV code 64000000 - Postal and telecommunications services
OC Original CPV code 64000000 - Postal and telecommunications services
RC NUTS code UK
IA Internet address (URL) https://www.sbs.nhs.uk/
DI Directive Classical Directive 2004/18/EC

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