France-Angers: Technical computer support services

Agency: TED
State:
Level of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Opps ID: NBD00003593816235592
Posted Date: Oct 4, 2017
Due Date: Nov 7, 2017
Solicitation No: 389295-2017
Source: Members Only
04/10/2017 S190 - - Services - Contract notice - Open procedure

France-Angers: Technical computer support services

2017/S 190-389295

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1) Name and addresses
Ademe
20 avenue du Gresille
Angers
49004
France
Contact person: Romain Gabeau
E-mail: consultation-sii@ademe.fr
NUTS code: FR

Internet address(es):

Main address: http://www.ademe.fr

Address of the buyer profile: http://www.marches-publics.gouv.fr

I.2) Joint procurement
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.marches-publics.gouv.fr
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Environment

Section II: Object

II.1) Scope of the procurement
II.1.1) Title:

Prestation d'assistance utilisateurs externalisee.

Reference number: MAR18AssistanceInfo
II.1.2) Main CPV code
72611000
II.1.3) Type of contract
Services
II.1.4) Short description:

L'objet de la presente consultation concerne l'externalisation de l'assistance informatique de l'Ademe, composee:

? d'un support telephonique,

? d'une assistance informatique de proximite,

? d'une prestation d'exploitation systeme et reseau et coordination,

? d'une prestation exceptionnelle d'assistance informatique.

II.1.5) Estimated total value
II.1.6) Information about lots
This contract is divided into lots: no
II.2) Description
II.2.1) Title:
II.2.2) Additional CPV code(s)
72611000
II.2.3) Place of performance
NUTS code: FRG02
NUTS code: FR101
NUTS code: FRL03
Main site or place of performance:

Angers.

II.2.4) Description of the procurement:

L'objet de la presente consultation concerne l'externalisation de l'assistance informatique de l'Ademe, composee:

? d'un support telephonique,

? d'une assistance informatique de proximite,

? d'une prestation d'exploitation systeme et reseau et coordination,

? d'une prestation exceptionnelle d'assistance informatique. Pour plus d'informations, consulter la note technique disponible a l'adresse du profil acheteur.

II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.10) Information about variants
Variants will be accepted: no
II.2.11) Information about options
Options: no
II.2.12) Information about electronic catalogues
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14) Additional information

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2) Economic and financial standing
List and brief description of selection criteria:

Liste et description succincte des criteres de selection:

a) Lettre de candidature et habilitation du mandataire par ses co-traitants, completee par le candidat individuel ou, cas echeant, par tous les membres du groupement;

B) Declaration sur l'honneur pour justifier qu'il n'entre dans aucun des cas mentionnes aux articles 45 et 48 de l'ordonnance n 2015-899 du 23.7.2015 et notamment qu'il est en regle au regard des articles L. 5212-1 a L. 5212-11 du code du travail concernant l'emploi des travailleurs handicapes;

C) Declaration concernant le CA global du candidat et, cas echeant, le CA portant sur les 3 derniers exercices disponibles;

F) En cas de redressement judiciaire, la copie du jugement prononce a cet effet;

G) en cas de groupement: chaque membre du groupement devra remettre l'ensemble des pieces b) a f) susvisees. Possibilite de fournir les pieces a et b au travers d'un formulaire DC1 et les pieces c a e au travers d'un formulaire DC2. DUME accepte.

III.1.3) Technical and professional ability
List and brief description of selection criteria:

D) Une liste et la description des principales prestations similaires, dans le domaine de l'assistance informatique, l'assistance de proximite et l'exploitation systemes et reseaux, realisees au cours des 3 dernieres annees indiquant notamment l'objet, le montant, la date et le destinataire public ou prive, ou une demonstration de la capacite du candidat a realiser ces prestations;

E) Une presentation des moyens humains et materiels dont dispose le candidat.

III.1.5) Information about reserved contracts
III.2) Conditions related to the contract
III.2.1) Information about a particular profession
III.2.2) Contract performance conditions:
III.2.3) Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6) Information about electronic auction
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 07/11/2017
Local time: 12:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4) Languages in which tenders or requests to participate may be submitted:
French
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date: 07/11/2017
Local time: 14:00

Section VI: Complementary information

VI.1) Information about recurrence
This is a recurrent procurement: yes
VI.2) Information about electronic workflows
VI.3) Additional information:

Possibilite d'utiliser le numero de reference 18 marassistanceinfo pour retrouver la consultation sur le profil d'acheteur PLACE vise dans le present avis.

VI.4) Procedures for review
VI.4.1) Review body
Tribunal administratif de Nantes
6 allee de l'Ile Gloriette, CS 24111
Nantes Cedex
44041
France
VI.4.2) Body responsible for mediation procedures
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:

Refere pre-contractuel: Cf. Article L.551-1 et suiv. Du code de justice administrative. Refere contractuel: Cf. Article L.551-13 et suiv. Du code de justice administrative.

VI.4.4) Service from which information about the review procedure may be obtained
Tribunal administratif de Nantes
6 allee de l'Ile Gloriette, CS 24111
Nantes Cedex
44041
France
VI.5) Date of dispatch of this notice:
29/09/2017
04/10/2017 S190 - - Services - Contract notice - Open procedure

France-Angers: Technical computer support services

2017/S 190-389295

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1) Name and addresses
Ademe
20 avenue du Gresille
Angers
49004
France
Contact person: Romain Gabeau
E-mail: consultation-sii@ademe.fr
NUTS code: FR

Internet address(es):

Main address: http://www.ademe.fr

Address of the buyer profile: http://www.marches-publics.gouv.fr

I.5) Main activity
Environment

Section II: Object

II.1) Scope of the procurement
II.1.1) Title:

Prestation d'assistance utilisateurs externalisee.

Reference number: MAR18AssistanceInfo
II.1.2) Main CPV code
72611000
II.1.3) Type of contract
Services
II.1.5) Estimated total value
II.1.6) Information about lots
This contract is divided into lots: no
II.2) Description
II.2.1) Title:
II.2.2) Additional CPV code(s)
72611000
II.2.3) Place of performance
NUTS code: FRG02
NUTS code: FR101
NUTS code: FRL03
II.2.6) Estimated value
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no

Section IV: Procedure

IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 07/11/2017
Local time: 12:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4) Languages in which tenders or requests to participate may be submitted:
French

Section VI: Complementary information

VI.5) Date of dispatch of this notice:
29/09/2017
TI Title France-Angers: Technical computer support services
ND Document number 389295-2017
PD Publication date 04/10/2017
OJ OJ S 190
TW Place ANGERS
AU Authority name Ademe
OL Original language FR
HD Heading - - Services - Contract notice - Open procedure
CY Country FR
AA Type of authority 6 - Body governed by public law
HA EU Institution -
DS Document sent 29/09/2017
DT Deadline 07/11/2017
NC Contract 4 - Services
PR Procedure 1 - Open procedure
TD Document 3 - Contract notice
RP Regulation 5 - European Union, with participation of GPA countries
PC CPV code 72611000 - Technical computer support services
OC Original CPV code 72611000 - Technical computer support services
RC NUTS code FR101
FRG02
FRL03
IA Internet address (URL) http://www.ademe.fr
DI Directive Public procurement Directive 2014/24/EU

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