France-Paris: Counselling services

Agency: TED
State:
Level of Government: State & Local
Category:
  • Q - Medical Services
Opps ID: NBD00003597372698481
Posted Date: Oct 4, 2017
Due Date:
Solicitation No: 389610-2017
Source: Members Only
04/10/2017 S190 - - Services - Contract award notice - Open procedure

France-Paris: Counselling services

2017/S 190-389610

Contract award notice

Results of the procurement procedure

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1) Name and addresses
Ministere des affaires sociales
130 011 190 00027
14 avenue Duquesne
Paris
75007
France
Contact person: Jean-Baptiste Picot
Telephone: +33 140568004
E-mail: jean-baptiste.picot@social.gouv.fr
NUTS code: FR101

Internet address(es):

Main address: http://social-sante.gouv.fr/ministere/organisation/directions/article/dgcs-direction-generale-de-la-cohesion-sociale

Address of the buyer profile: https://www.marches-publics.gouv.fr

I.2) Joint procurement
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
General public services

Section II: Object

II.1) Scope of the procurement
II.1.1) Title:

Marche public relatif a la gestion du numero europeen 116000 enfants disparus.

Reference number: DGCS-SD2-2017-116000
II.1.2) Main CPV code
85312320
II.1.3) Type of contract
Services
II.1.4) Short description:

Gestion du numero europeen 116000 enfants disparus.

II.1.6) Information about lots
This contract is divided into lots: yes
II.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: 5 900.00 EUR
II.2) Description
II.2.1) Title:

Fourniture et mise en oeuvre d'un service d'accueil telephonique dedie a la disparition d'enfants

Lot No: 1
II.2.2) Additional CPV code(s)
85312320
II.2.3) Place of performance
NUTS code: FR
Main site or place of performance:

France.

II.2.4) Description of the procurement:

La plateforme telephonique constitue la porte d'entree du dispositif 116 000 Enfants disparus.

Elle a pour mission d'offrir aux familles confrontees a la disparition d'un enfant un accueil telephonique empathique et le cas echeant, une orientation vers l'unite de suivi des familles. Elle a egalement pour mission de receptionner les demandes d'information sur le dispositif 116 000 enfants disparus de particuliers ou de professionnels, et, le cas echeant, de les transmettre a l'unite de suivi.

Un suivi statistique de l'activite doit etre effectue par le prestataire.

II.2.5) Award criteria
Quality criterion - Name: Pertinence de la prestation et de la methodologie proposee / Weighting: 30
Quality criterion - Name: Adequation de l'organisatin et qualite de l'equipe / Weighting: 30
Price - Weighting: 40
II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14) Additional information
II.2) Description
II.2.1) Title:

Accompagnement et suivi des familles

Lot No: 2
II.2.2) Additional CPV code(s)
85312320
II.2.3) Place of performance
NUTS code: FR
Main site or place of performance:

France.

II.2.4) Description of the procurement:

L'Unite de suivi intervient, sur un nouveau dossier, uniquement sur saisine de la plateforme telephonique du 116000, au moyen de la transmission d'une fiche de contact recapitulant les principaux points de l'entretien avec l'appelant mentionnant l'identite et les coordonnees de l'appelant.

II.2.5) Award criteria
Price
II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14) Additional information

Section IV: Procedure

IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
IV.1.6) Information about electronic auction
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 066-124292
IV.2.8) Information about termination of dynamic purchasing system
IV.2.9) Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: DGCS-SD1-2017-116000
Lot No: 1
Title:

Fourniture et mise en oeuvre d'un service d'accueil telephonique dedie a la disparition d'enfants

A contract/lot is awarded: yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:
04/08/2017
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
ineo-digital
15, impasse Dumur
Clichy
92586
France
NUTS code: FR10

Internet address: http://www.engie-ineo.fr/digital

The contractor is an SME: no
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 7 080.00 EUR
V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information:
VI.4) Procedures for review
VI.4.1) Review body
Tribunal administratif de Paris
7 rue de Jouy
Paris
75181
France
Telephone: +33 144594400
E-mail: greffe.ta-paris@juradm.fr
Fax: +33 144594646

Internet address: http://paris.tribunal-administratif.fr/Informations-pratiques/Acces-et-coordonnees

VI.4.2) Body responsible for mediation procedures
Comite consultatif interregional de reglement amiable des differends ou litiges relatifs aux marches publics de Paris Prefecture de Paris
5 rue Leblanc
Paris
75911
France
Telephone: +33 182524267
E-mail: ccira@paris-idf.gouv.fr
Fax: +33 182524295

Internet address: http://www.economie.gouv.fr/files/directions_services/daj/marches_publics/ccra/contacts/comite_local_paris.pdf

VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:

Recours contentieux ouverts aux candidats: ? le refere precontractuel jusqu'a la signature du contrat (CJA, art L. 551-1 et s); ? refere contractuel a l'issue de la signature du contrat dans un delai de 31 jours, a compter de la publication d'un avis d'attribution du contrat au Journal Officiel de l'union europeenne ou dans un delai de 6 mois, a compter du lendemain du jour de la conclusion du contrat, si aucun avis d'attribution n'a ete publie ou si aucune notification de la conclusion du contrat n'a ete effectuee. (CJA, art. L.551-13 et s.); ? recours de pleine juridiction en contestation de validite du contrat dans un delai de 2 mois a compter de l'accomplissement des mesures de publicite appropriees (CE Ass., 4.4.2014, Departement de Tarn-Et-Garonne, no 358994).

VI.4.4) Service from which information about the review procedure may be obtained
Tribunal administratif de Paris
7 rue de Jouy
Paris
75181
France
Telephone: +33 144594400
E-mail: greffe.ta-paris@juradm.fr
Fax: +33 144594646

Internet address: http://paris.tribunal-administratif.fr/Informations-pratiques/Acces-et-coordonnees

VI.5) Date of dispatch of this notice:
29/09/2017
04/10/2017 S190 - - Services - Contract award notice - Open procedure

France-Paris: Counselling services

2017/S 190-389610

Contract award notice

Results of the procurement procedure

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1) Name and addresses
Ministere des affaires sociales
130 011 190 00027
14 avenue Duquesne
Paris
75007
France
Contact person: Jean-Baptiste Picot
Telephone: +33 140568004
E-mail: jean-baptiste.picot@social.gouv.fr
NUTS code: FR101

Internet address(es):

Main address: http://social-sante.gouv.fr/ministere/organisation/directions/article/dgcs-direction-generale-de-la-cohesion-sociale

Address of the buyer profile: https://www.marches-publics.gouv.fr

I.5) Main activity
General public services

Section II: Object

II.1) Scope of the procurement
II.1.1) Title:

Marche public relatif a la gestion du numero europeen 116000 enfants disparus.

Reference number: DGCS-SD2-2017-116000
II.1.2) Main CPV code
85312320
II.1.3) Type of contract
Services
II.1.6) Information about lots
This contract is divided into lots: yes
II.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: 5 900.00 EUR
II.2) Description
II.2.1) Title:

Fourniture et mise en oeuvre d'un service d'accueil telephonique dedie a la disparition d'enfants

Lot No: 1
II.2.2) Additional CPV code(s)
85312320
II.2.3) Place of performance
NUTS code: FR
II.2) Description
II.2.1) Title:

Accompagnement et suivi des familles

Lot No: 2
II.2.2) Additional CPV code(s)
85312320
II.2.3) Place of performance
NUTS code: FR

Section IV: Procedure

IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 066-124292

Section V: Award of contract

Contract No: DGCS-SD1-2017-116000
Lot No: 1
Title:

Fourniture et mise en oeuvre d'un service d'accueil telephonique dedie a la disparition d'enfants

A contract/lot is awarded: yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:
04/08/2017
V.2.3) Name and address of the contractor
ineo-digital
15, impasse Dumur
Clichy
92586
France
NUTS code: FR10

Internet address: http://www.engie-ineo.fr/digital

The contractor is an SME: no
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 7 080.00 EUR
V.2.5) Information about subcontracting

Section VI: Complementary information

VI.5) Date of dispatch of this notice:
29/09/2017
TI Title France-Paris: Counselling services
ND Document number 389610-2017
PD Publication date 04/10/2017
OJ OJ S 190
TW Place PARIS
AU Authority name Ministere des affaires sociales (130 011 190 00027)
OL Original language FR
HD Heading - - Services - Contract award notice - Open procedure
CY Country FR
AA Type of authority 1 - Ministry or any other national or federal authority
HA EU Institution -
DS Document sent 29/09/2017
NC Contract 4 - Services
PR Procedure 1 - Open procedure
TD Document 7 - Contract award notice
RP Regulation 5 - European Union, with participation of GPA countries
PC CPV code 85312320 - Counselling services
OC Original CPV code 85312320 - Counselling services
RC NUTS code FR
IA Internet address (URL) http://social-sante.gouv.fr/ministere/organisation/directions/article/dgcs-direction-generale-de-la-cohesion-sociale
DI Directive Public procurement Directive 2014/24/EU

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