United Kingdom-Newport: Guidance services

Agency: TED
State:
Level of Government: State & Local
Category:
  • Q - Medical Services
Opps ID: NBD00003879186135446
Posted Date: Oct 5, 2017
Due Date: Nov 8, 2017
Solicitation No: 391300-2017
Source: Members Only
05/10/2017 S191 - - Services - Contract notice - Open procedure

United Kingdom-Newport: Guidance services

2017/S 191-391300

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1) Name and addresses
Isle of Wight Council
County Hall, High Street
Newport
PO30 1UD
United Kingdom
Contact person: Mrs Vanessa Squibb
Telephone: +44 1983821000
E-mail: vanessa.squibb@iow.gov.uk
NUTS code: UKJ34

Internet address(es):

Main address: http://www.iwight.com

Address of the buyer profile: http://www.iwight.com

I.2) Joint procurement
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://procontract.due-north.com/Opportunities/Index
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://procontract.due-north.com/Opportunities/Index
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services

Section II: Object

II.1) Scope of the procurement
II.1.1) Title:

Independent Health Complaints Advocacy on the Isle of Wight.

Reference number: DN297325
II.1.2) Main CPV code
85312310
II.1.3) Type of contract
Services
II.1.4) Short description:

The Isle of Wight Council (the Authority) invites Tenders from suitably qualified providers (Tenderers) for the provision of Independent Health Complaints Advocacy on the Isle of Wight. The contract is to run from 1.1.2018 for a period of 2 years with the option to extend for a further period of up to 2 years at the sole discretion of the Authority.

The Island's Independent Health Advocacy Service provides the statutory advocacy duty on behalf of the Isle of Wight Council, to help people who wish to make a complaint about the NHS. It supports individuals to express their views and pursue their health complaint taking due regard of the NHS complaints process.

II.1.5) Estimated total value
Value excluding VAT: 180 000.00 GBP
II.1.6) Information about lots
This contract is divided into lots: no
II.2) Description
II.2.1) Title:
II.2.2) Additional CPV code(s)
85000000
85321000
II.2.3) Place of performance
NUTS code: UKJ34
II.2.4) Description of the procurement:

The Isle of Wight Council (the Authority) invites Tenders from suitably qualified providers (Tenderers) for the provision of Independent Health Complaints Advocacy on the Isle of Wight. The contract is to run from 1.1.2018 for a period of 2 years with the option to extend for a further period of up to 2 years at the sole discretion of the Authority.

The Island's Independent Health Advocacy Service provides the statutory advocacy duty on behalf of the Isle of Wight Council, to help people who wish to make a complaint about the NHS. It supports individuals to express their views and pursue their health complaint taking due regard of the NHS complaints process.

The annual budget for the Provision of Independent Health Complaints Advocacy on the Isle of Wight is between the following parameters:

40 000 GBP - 45 000 GBP.

The decision has been taken to disclose the annual budget for the service and ask that tenderers demonstrate how they can deliver the service within this budget allocation The Authority is unable to consider any submission that does not come within this figure; however, tenderers are able to submit under the allocated budget.

II.2.5) Award criteria
Criteria below
Quality criterion - Name: Service delivery / Weighting: 25
Quality criterion - Name: Staffing and monitoring / Weighting: 20
Quality criterion - Name: Access and communication / Weighting: 20
Quality criterion - Name: Social value / Weighting: 5
Price - Weighting: 30
II.2.6) Estimated value
Value excluding VAT: 180 000.00 GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewal: no
II.2.10) Information about variants
Variants will be accepted: no
II.2.11) Information about options
Options: yes
Description of options:

The contract will be for a period of 24 months with the option to extend the contract for a further period of up to 24 months at the sole discretion of the Authority.

II.2.12) Information about electronic catalogues
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14) Additional information

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5) Information about reserved contracts
III.2) Conditions related to the contract
III.2.1) Information about a particular profession
III.2.2) Contract performance conditions:
III.2.3) Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6) Information about electronic auction
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 08/11/2017
Local time: 14:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4) Languages in which tenders or requests to participate may be submitted:
English
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date: 08/11/2017
Local time: 14:00

Section VI: Complementary information

VI.1) Information about recurrence
This is a recurrent procurement: no
VI.2) Information about electronic workflows
VI.3) Additional information:

The Freedom of Information Act (FOI) 2000 which came into force on 1.1.2005 applies to the Council. If any tenderer considers that any information supplied is commercially sensitive/confidential, this should be highlighted and reasons given. A schedule is provided in ITT documents where tenderers can record and submit this information to the Council. In such cases the relevant material will, in response to FOI requests, be examined in light of exemptions provided for in this act. The contract shall be made in English and according to English Law and subject to the jurisdiction of the English Courts. Any values listed in II.1.5) and II.2.6) are indicative and are given for the whole contract period and are for the maximum budget figure. To download the Pack, all interested parties must register their company on the SEBP. This contract opportunity can be searched by using reference number DN297325.

VI.4) Procedures for review
VI.4.1) Review body
The High Court
The Strand
London
United Kingdom
VI.4.2) Body responsible for mediation procedures
VI.4.3) Review procedure
VI.4.4) Service from which information about the review procedure may be obtained
VI.5) Date of dispatch of this notice:
03/10/2017
TI Title United Kingdom-Newport: Guidance services
ND Document number 391300-2017
PD Publication date 05/10/2017
OJ OJ S 191
TW Place NEWPORT
AU Authority name Isle of Wight Council
OL Original language EN
HD Heading - - Services - Contract notice - Open procedure
CY Country UK
AA Type of authority 3 - Regional or local authority
HA EU Institution -
DS Document sent 03/10/2017
DT Deadline 08/11/2017
NC Contract 4 - Services
PR Procedure 1 - Open procedure
TD Document 3 - Contract notice
RP Regulation 5 - European Union, with participation of GPA countries
PC CPV code 85000000 - Health and social work services
85312310 - Guidance services
85321000 - Administrative social services
OC Original CPV code 85000000 - Health and social work services
85312310 - Guidance services
85321000 - Administrative social services
RC NUTS code UKJ34
IA Internet address (URL) http://www.iwight.com
DI Directive Public procurement Directive 2014/24/EU

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