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PSHBS Update 3/29/2023: The Government is still in the process of reviewing and answering questions that were submitted in response to the PSHBS solicitation. Answers to all questions are anticipated to be published next week (April 3-7th). The Government will be extending the proposal due and that date will be provided in the amendment that will be published with the Questions and Answers and the revised solicitation. Please continue to monitor Sam.gov for all updates related to this solicitation.

Amendment 2 issued 3/13/2023: Attachment 1, page 11, has been updated to reflect the following change from: "The Offeror shall use the template provided..." to: "The Offeror shall provide a detailed description..." There is no template to be provided and all Offerors shall use the 10 page maximum allotted for the past performance narrative. The closing date remains unchanged.

Amendment 1 issued 3/9/23: The email address provided in the RFP for responses has been updated. The closing date remains unchanged.

For this contract, OPM is seeking a contractor that can support the objectives listed below. The objectives require that the contractor provide a comprehensive suite of IT services and solutions to support the development of a scalable PSHB system using software development in a variety of environments and infrastructures. To meet PSRA statutory requirements, the contractor will work with OPM to develop and deliver a Postal Service Health Benefits System (herein referred to as PSHBS, or “the system”). Although the initial user base will include 1.7 million USPS enrollees, the system will be built using scalable, flexible technology that enables OPM to (potentially) service an additional 6.5 million federal employees, annuitants, and eligible family members enrolled in the FEHB.

Additionally, the scope and objectives of this IDIQ include a customer support center that will service PSHB employees, annuitants, and family members. Services provided include, but are not limited to, eligibility determinations, enrollment support, and enrollment and premium reconciliation.

Additional services under the scope of this contract include, but are not limited to, documentation, operations, deployment, cybersecurity, configuration management, training, commercial off-the-shelf (COTS) product management and utilization, technology refresh, data and information services, information display services and business analysis for IT programs.