J--CT Scanner and Ultrasound Imaging Annual Service Agreement

Agency: Department of Veterans Affairs
State: Texas
Level of Government: Federal
Category:
  • J - Maintenance, Repair, and Rebuilding of Equipment
Opps ID: NBD00159908861544994
Posted Date: Oct 5, 2017
Due Date: Oct 11, 2017
Solicitation No: 36C25618Q0020
Source: Members Only
Solicitation Number :
36C25618Q0020
Notice Type :
Sources Sought
Synopsis :
Added: Oct 05, 2017 3:10 pm
Page 1 of 11

SOURCES SOUGHT

This is not a solicitation announcement. This is a sources sought synopsis only. The purpose of this is to gain knowledge of potential qualified sources and their size relative to NAICS 811219. Responses will be used by the Government to make appropriate acquisition decisions. Responses are not considered responses to any potential solicitation announcement.

All interested firms shall provide the following information:

Company name, Address, Point of Contact, Telephone number, Email address, Capability statement, Business size, DUNS and GSA contract (if any) pursuant to the NAICS code 811219.

Responses to this notice shall be e-mailed to jeneice.mcclinton@va.gov . Telephone responses will not be accepted. Responses shall be received in writing no later than Wednesday, October 11, 2017 at 10 a.m.

This notice is to assist the VA in determining sources only. A solicitation is not currently available. If a solicitation is issued it will be announced at a later date, and all interested parties shall respond to that solicitation announcement separately from the responses to this announcement. Responses are not a request to be added to a prospective bidders list or to receive a copy of the solicitation.

Statement of Work

1. EQUIPMENT IDENTIFICATION AND COVERAGE:

SID

Equipment Type

MODEL

Coverage

Equipment List

275651

CT

AQUILION 64

Coverage Hours: MONDAY THROUGH FRIDAY, 8:00 AM - 9:00 PM, EXCLUDING FEDERAL HOLIDAYS

SATURDAY, 8:00 AM - 5:00 PM, EXCLUDING FEDERAL HOLIDAYS

Preventive Maintenance: MONDAY THROUGH FRIDAY, 8:00 AM - 9:00 PM, EXCLUDING FEDERAL HOLIDAYS

Response Time: STANDARD 30 MINUTE PHONE RESPONSE

STANDARD 4 HOUR ON-SITE RESPONSE

Uptime Guarantee: 98%

Labor and Travel Charges: PREFERRED RATES FOR LABOR AND TRAVEL OUTSIDE OF COVERAGE HOURS.

Parts Replacement:

PARTS WILL BE REPLACED WHEN DEEMED NECESSARY BY TAMS, EXCLUDING

DISPOSABLES, ACCESSORIES, OPTIONS OR UPGRADES NOT LISTED IN THE TERMS AND

CONDITIONS OF THIS AGREEMENT.

Glassware:

GLASSWARE IS COVERED BY THIS AGREEMENT. ALL GLASSWARE WILL BE REPLACED

AT NO ADDITIONAL CHARGE FOR THE DURATION OF THIS AGREEMENT.

SYSTEM

AQ64/CFX.000 (AQUILION MS 64 CT SCANNER)

GLASSWARE

CTTUBE.B.UNLTD.010 (UNLIMITED TUBE COVERAGE) QTY 1

INCLUDED OPTIONS

CHEG-004C.010 (ECG GATED SCANNING ACQ AQ/MP)

TSXF-003F.010 (CT FLUORO FOR AQ ONE/64/32)

328047

CT

AQUILION 64

Coverage Hours: MONDAY THROUGH FRIDAY, 8:00 AM - 9:00 PM, EXCLUDING FEDERAL HOLIDAYS

SATURDAY, 8:00 AM - 5:00 PM, EXCLUDING FEDERAL HOLIDAYS

Preventive Maintenance: MONDAY THROUGH FRIDAY, 8:00 AM - 9:00 PM, EXCLUDING FEDERAL HOLIDAYS

Response Time: STANDARD 30 MINUTE PHONE RESPONSE

STANDARD 4 HOUR ON-SITE RESPONSE

Uptime Guarantee: 98%

Labor and Travel Charges: PREFERRED RATES FOR LABOR AND TRAVEL OUTSIDE OF COVERAGE HOURS.

Parts Replacement:

PARTS WILL BE REPLACED WHEN DEEMED NECESSARY BY TAMS, EXCLUDING

DISPOSABLES, ACCESSORIES, OPTIONS OR UPGRADES NOT LISTED IN THE TERMS AND

CONDITIONS OF THIS AGREEMENT.

Glassware:

GLASSWARE IS COVERED BY THIS AGREEMENT. ALL GLASSWARE WILL BE REPLACED

AT NO ADDITIONAL CHARGE FOR THE DURATION OF THIS AGREEMENT.

SYSTEM

AQ64/CORE.000 (AQUILION 64 CORE WHOLE BODY CT SCANNER)

GLASSWARE

CTTUBE.B.UNLTD.010 (UNLIMITED TUBE COVERAGE) QTY 1

INCLUDED OPTIONS

CHEG-004C.010 (ECG GATED SCANNING ACQ AQ/MP)

TSXF-003F.010 (CT FLUORO FOR AQ ONE/64/32)

391196

ULTRASOUND

APILO MX

Coverage Hours: MONDAY THROUGH FRIDAY, 8:00 AM - 5:00 PM, EXCLUDING FEDERAL HOLIDAYS

Preventive Maintenance: MONDAY THROUGH FRIDAY, 8:00 AM - 5:00 PM, EXCLUDING FEDERAL HOLIDAYS

Response Time: STANDARD 30 MINUTE PHONE RESPONSE

STANDARD 4 HOUR ON-SITE RESPONSE

Uptime Guarantee: 98%

Labor and Travel Charges: PREFERRED RATES FOR LABOR AND TRAVEL OUTSIDE OF COVERAGE HOURS.

Parts Replacement:

PARTS WILL BE REPLACED WHEN DEEMED NECESSARY BY TAMS, EXCLUDING

DISPOSABLES, ACCESSORIES, OPTIONS OR UPGRADES NOT LISTED IN THE TERMS AND

CONDITIONS OF THIS AGREEMENT.

Probe:

ALL PROBES LISTED IN THIS AGREEMENT ARE FULLY COVERED AND WILL BE

REPLACED AT NO CHARGE TO THE CUSTOMER, PROVIDED REPLACEMENT IS NOT

DUE TO CUSTOMER NEGLIGENCE.

SYSTEM

SSA-780.000 (APLIO MX ULTRASOUND IMAGING SYSTEM)

PROBES

PLT-604AT.010 (TRANSDUCER,LINEAR ARRAY) QTY 1

PLT-704SBT.010 (TRANSDUCER,LINEAR,MULTIFREQUENCY) QTY 1

PVT-375BT/FS.010 (TRANSDUCER,CONVEX,MULTI-FREQ) QTY 1

391197

ULTRASOUND

APILO MX

Coverage Hours: MONDAY THROUGH FRIDAY, 8:00 AM - 5:00 PM, EXCLUDING FEDERAL HOLIDAYS

Preventive Maintenance: MONDAY THROUGH FRIDAY, 8:00 AM - 5:00 PM, EXCLUDING FEDERAL HOLIDAYS

Response Time: STANDARD 30 MINUTE PHONE RESPONSE

STANDARD 4 HOUR ON-SITE RESPONSE

Uptime Guarantee: 98%

Labor and Travel Charges: PREFERRED RATES FOR LABOR AND TRAVEL OUTSIDE OF COVERAGE HOURS.

Parts Replacement:

PARTS WILL BE REPLACED WHEN DEEMED NECESSARY BY TAMS, EXCLUDING

DISPOSABLES, ACCESSORIES, OPTIONS OR UPGRADES NOT LISTED IN THE TERMS AND

CONDITIONS OF THIS AGREEMENT.

Probe:

ALL PROBES LISTED IN THIS AGREEMENT ARE FULLY COVERED AND WILL BE

REPLACED AT NO CHARGE TO THE CUSTOMER, PROVIDED REPLACEMENT IS NOT

DUE TO CUSTOMER NEGLIGENCE.

SYSTEM

SSA-780.000 (APLIO MX ULTRASOUND IMAGING SYSTEM)

PROBES

PLT-604AT.010 (TRANSDUCER,LINEAR ARRAY) QTY 1

PLT-704SBT.010 (TRANSDUCER,LINEAR,MULTIFREQUENCY) QTY 1

PVT-375BT/FS.010 (TRANSDUCER,CONVEX,MULTI-FREQ) QTY 1

30005965

ULTRASOUND

APILO MX

Coverage Hours: MONDAY THROUGH FRIDAY, 8:00 AM - 5:00 PM, EXCLUDING FEDERAL HOLIDAYS

Preventive Maintenance: MONDAY THROUGH FRIDAY, 8:00 AM - 5:00 PM, EXCLUDING FEDERAL HOLIDAYS

Response Time: STANDARD 30 MINUTE PHONE RESPONSE

STANDARD 4 HOUR ON-SITE RESPONSE

Uptime Guarantee: 98%

Labor and Travel Charges: PREFERRED RATES FOR LABOR AND TRAVEL OUTSIDE OF COVERAGE HOURS.

Parts Replacement:

PARTS WILL BE REPLACED WHEN DEEMED NECESSARY BY TAMS, EXCLUDING

DISPOSABLES, ACCESSORIES, OPTIONS OR UPGRADES NOT LISTED IN THE TERMS AND

CONDITIONS OF THIS AGREEMENT.

Probe:

ALL PROBES LISTED IN THIS AGREEMENT ARE FULLY COVERED AND WILL BE

REPLACED AT NO CHARGE TO THE CUSTOMER, PROVIDED REPLACEMENT IS NOT

DUE TO CUSTOMER NEGLIGENCE.

SYSTEM

SSA-780.000 (APLIO MX ULTRASOUND IMAGING SYSTEM)

PROBES

PLT-604AT.010 (TRANSDUCER,LINEAR ARRAY) QTY 1

PLT-704SBT.010 (TRANSDUCER,LINEAR,MULTIFREQUENCY) QTY 1

PVT-375BT/FS.010 (TRANSDUCER,CONVEX,MULTI-FREQ) QTY 1

30005966

ULTRASOUND

APILO MX

Coverage Hours: MONDAY THROUGH FRIDAY, 8:00 AM - 5:00 PM, EXCLUDING FEDERAL HOLIDAYS

Preventive Maintenance: MONDAY THROUGH FRIDAY, 8:00 AM - 5:00 PM, EXCLUDING FEDERAL HOLIDAYS

Response Time: STANDARD 30 MINUTE PHONE RESPONSE

STANDARD 4 HOUR ON-SITE RESPONSE

Uptime Guarantee: 98%

Labor and Travel Charges: PREFERRED RATES FOR LABOR AND TRAVEL OUTSIDE OF COVERAGE HOURS.

Parts Replacement:

PARTS WILL BE REPLACED WHEN DEEMED NECESSARY BY TAMS, EXCLUDING

DISPOSABLES, ACCESSORIES, OPTIONS OR UPGRADES NOT LISTED IN THE TERMS AND

CONDITIONS OF THIS AGREEMENT.

Probe:

ALL PROBES LISTED IN THIS AGREEMENT ARE FULLY COVERED AND WILL BE

REPLACED AT NO CHARGE TO THE CUSTOMER, PROVIDED REPLACEMENT IS NOT

DUE TO CUSTOMER NEGLIGENCE.

SYSTEM

SSA-780.000 (APLIO MX ULTRASOUND IMAGING SYSTEM)

PROBES

PLT-604AT.010 (TRANSDUCER,LINEAR ARRAY) QTY 1

PLT-704SBT.010 (TRANSDUCER,LINEAR,MULTIFREQUENCY) QTY 1

PVT-375BT/FS.010 (TRANSDUCER,CONVEX,MULTI-FREQ) QTY 1

30006456

ULTRASOUND

APILO MX

Coverage Hours: MONDAY THROUGH FRIDAY, 8:00 AM - 5:00 PM, EXCLUDING FEDERAL HOLIDAYS

Preventive Maintenance: MONDAY THROUGH FRIDAY, 8:00 AM - 5:00 PM, EXCLUDING FEDERAL HOLIDAYS

Response Time: STANDARD 30 MINUTE PHONE RESPONSE

STANDARD 4 HOUR ON-SITE RESPONSE

Uptime Guarantee: 98%

Labor and Travel Charges: PREFERRED RATES FOR LABOR AND TRAVEL OUTSIDE OF COVERAGE HOURS.

Parts Replacement:

PARTS WILL BE REPLACED WHEN DEEMED NECESSARY BY TAMS, EXCLUDING

DISPOSABLES, ACCESSORIES, OPTIONS OR UPGRADES NOT LISTED IN THE TERMS AND

CONDITIONS OF THIS AGREEMENT.

Probe:

ALL PROBES LISTED IN THIS AGREEMENT ARE FULLY COVERED AND WILL BE

REPLACED AT NO CHARGE TO THE CUSTOMER, PROVIDED REPLACEMENT IS NOT

DUE TO CUSTOMER NEGLIGENCE.

SYSTEM

TUS-A300.000 (APLIO 300 ULTRASOUND IMAGING SYSTEM)

PROBES

PLT-704SBT.010 (TRANSDUCER,LINEAR,MULTIFREQUENCY) QTY 1

PVT-375BT/FS.010 (TRANSDUCER,CONVEX,MULTI-FREQ) QTY 1

PVT-674BT.010 (TRANSDUCER,CONVEX ARRAY) QTY 1

PVT-781VT.010 (TRANSDUCER,MULTI-FREQUENCY CONVEX ENDOCAVITARY) QTY 5

INCLUDED OPTION

UP-D897.010 (PRINTER,DIGITAL B/W USB)

30007700

CT

AQUILION PRIME

Coverage Hours: MONDAY THROUGH FRIDAY, 8:00 AM - 9:00 PM, EXCLUDING FEDERAL HOLIDAYS

SATURDAY, 8:00 AM - 5:00 PM, EXCLUDING FEDERAL HOLIDAYS

Preventive Maintenance: MONDAY THROUGH FRIDAY, 8:00 AM - 9:00 PM, EXCLUDING FEDERAL HOLIDAYS

Response Time: STANDARD 30 MINUTE PHONE RESPONSE

STANDARD 4 HOUR ON-SITE RESPONSE

Uptime Guarantee: 98%

Labor and Travel Charges: PREFERRED RATES FOR LABOR AND TRAVEL OUTSIDE OF COVERAGE HOURS.

Parts Replacement:

PARTS WILL BE REPLACED WHEN DEEMED NECESSARY BY TAMS, EXCLUDING

DISPOSABLES, ACCESSORIES, OPTIONS OR UPGRADES NOT LISTED IN THE TERMS AND

CONDITIONS OF THIS AGREEMENT.

Glassware:

GLASSWARE IS COVERED BY THIS AGREEMENT. ALL GLASSWARE WILL BE REPLACED

AT NO ADDITIONAL CHARGE FOR THE DURATION OF THIS AGREEMENT.

SYSTEM

PRIME-SERIES-S/3.000 (AQUILION PRIME FAST WHOLE BODY CT SCANNER WITH AIDR 3D)

GLASSWARE

CTTUBE.C.UNLTD.010 (UNLIMITED TUBE COVERAGE) QTY 1

INCLUDED OPTIONS

CGS-55A/1B.010 (PRIME DETECTOR UPGRADE KIT)

CSDS-002A/2B.010 (CONEXACT DOUBLE SLICE KIT)

2. DEFINITIONS/ACRONYMS:

A. Biomedical Engineer(ing) - Supervisor or designee.

B. CO - Contracting Officer

C. COR - Contracting Officer's Technical Representative

D. PM - Preventive Maintenance Inspection. Services which are periodic in nature and are required to maintain the equipment in such condition that it may be operated in accordance with its intended design and functional capacity with minimal incidence of malfunction or inoperative conditions.

E. FSE - Field Service Engineer. A person who is authorized by the contractor to perform maintenance (corrective and/or preventive) services on the VAMC premises.

F. ESR - Vendor Engineering Service Report. A documentation of the services rendered for each incidence of work performance under the terms and conditions of the contract.

G. Acceptance Signature - VA employee who is authorized to sign-off on the ESR which indicates that the PM has been concluded or is still pending completion, or that the Emergency Repair has been accomplished or is still in a pending status.

H. Authorization Signature - COR's signature; indicates COR accepts work status as stated in ESR.

I. NFPA - National Fire Protection Association.

J. CDRH - Center for Devices and Radiological Health.

K. VAMC - Department of Veterans Affairs Medical Center

L. VAH - Department of Veterans Affairs Hospital

3. CONFORMANCE STANDARDS: - Contract service shall ensure that the equipment functions in conformance with the latest published edition of NFPA-99, UL, OSHA, VA, and CDRH.

The contractor shall supply certification of tuberculosis testing completion prior to commencing any work located on the MEDVAMC campus.

4. OPERATIONAL UPTIME - REQUIREMENTS: - The CT Scan shall be operable and available for use 98% of the normal operating hours of the equipment as detailed in section 5., HOURS OF COVERAGE. Downtime will be computed from notification of problem during normal work hours. Scheduled maintenance will be excluded from downtime. Normal work hours are 8:00 a.m. to 6:00 p.m., Monday thru Friday, excluding national holidays). Operational Uptime will be computed during a month long time period. Repeated failure to meet this requirement can subject the contractor to DEFAULT action.

5. HOURS OF COVERAGE:

A. Normal hours of coverage are Monday through Friday from 8:00 a.m. to 9:00 p.m., excluding holidays. All service/repairs will be performed during normal hours of coverage unless requested or approved by COR or his designee.

B. Preventive maintenance will be performed monthly. Preventive maintenance will be performed starting at 1 p.m.

C. Work performed outside the normal hours of coverage at the request of COR will be billed at half the contractor s standard hourly service rate.

NOTE: - Hardware/software update/upgrade installations will be scheduled and performed outside normal hours of coverage at no additional charge to the Government (unless it would be detrimental to equipment up-time; to be determined by the COR). Government provides software/hardware upgrade/update.

D. Federal Holidays observed by the VAMC are:

New Years' Day

Martin Luther King Day

Presidents' Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veterans' Day

Thanksgiving Day

Christmas Day

6. UNSCHEDULED MAINTENANCE (Emergency Repair Service):

A. Contractor shall maintain the equipment in accordance with the manufacturer's specifications. The Contractor will provide repair service which may consist of calibration, cleaning, oiling, adjusting, replacing parts, and maintaining the equipment, including all intervening calls necessary between regular services and calibrations. All required parts shall be furnished.

B. The CO, COR or designated alternate has the authority to approve/request a service call from the Contractor.

C. Response Time: - Contractor's FSE must respond with a phone call to the COR or his/her designee within thirty (30) minutes after receipt of telephoned notification twenty-four (24) hours per day. If the problem cannot be corrected by phone, the FSE will commence work (on-site physical response) within four (4) hours after receipt of this second notification and will proceed progressively to completion without undue delay.

7. SCHEDULED MAINTENANCE:

A. The Contractor shall perform PM service to ensure that equipment listed in the schedule performs in accordance with Section 3, Conformance Standards. (An outline of the PM procedures and schedule shall be provided to the COR). The Contractor shall provide and utilize procedures and checklists with worksheet originals indicating work performed and actual values obtained (as applicable). This documentation shall be provided to the COR at the completion of the PM. The contractor shall provide written description of Preventive Maintenance Inspections (PMI). This description shall include an itemized list of the procedures performed, including electrical safety. PM services shall include, but need not be limited to, the following:

1) Cleaning of equipment.

2) Reviewing operating system software diagnostics to ensure that the system is operating in accordance with Section 3, Conformance Standards or the manufacturer's specifications.

3) Calibrating and lubricating the equipment.

4) Performing remedial maintenance of non-emergent nature.

5) Testing and replacing faulty and worn parts and/or parts likely to become faulty, fail or become worn.

6) Inspecting and replacing where indicated, electrical wiring and cables for wear and fraying.

7) Inspecting, and replacing where indicated, all mechanical components which may include, but is not limited to: X-ray tube mounting hardware, patient restraints and support devices, cables and mounting hardware, chains, belts, bearings and tracks, interlocks, clutches, motors, keyboards, and patient couches for mechanical integrity, safety, and performance.

8) Returning the equipment to the operating condition defined in Section 3, Conformance Standards.

9) Providing documentation of services performed.

10) Inspecting and calibrating the hard copy image device.

B. PM services shall be performed in accordance with, and during the hours defined in, the preventive maintenance schedule established herein. All exceptions to the PM schedule shall be arranged and approved in advance with the COR.

C. Any charges for parts, services, manuals, tools, or software required to successfully complete scheduled PM are included within this contract, and its agreed upon price, unless specifically stated in writing otherwise.

8. PARTS: - The Contractor shall furnish and replace parts to meet uptime requirements. The Contractor has ready access to all parts, including unique and/or high mortality replacement parts. All parts supplied shall be compatible with existing equipment. The contract shall include all parts [except -if applicable - those parts specifically listed as being EXCLUDED]. The contractor shall use new original equipment manufacturer (OEM) parts. All parts shall be of current manufacture and have complete versatility with the presently installed equipment. All parts shall perform identically to the original equipment specifications. Rebuilt parts, used parts or those removed from another [name the equipment], shall not be installed without specific approval by the CO or the COR. (The Contractor shall also list any excluded parts under the service contract).

9. SERVICE MANUALS/TOOLS/EQUIPMENT: - The VAMC shall not provide tools, (test) equipment, service manuals or service diagnostic software to the contractor. The contractor shall obtain, have on file, and make available to its FSE's all operational and technical documentation (such as; operational and service manuals, schematics, and parts list) which are necessary to meet the performance requirements of this contract. The location and listing of the service data manuals, by name and/or the manuals themselves shall be provided to the CO upon request.

10. DOCUMENTATION/REPORTS: - The documentation shall include detailed descriptions of the scheduled and unscheduled maintenance (i.e., Emergency repairs) procedures performed, including replaced parts and prices (for outside normal working hour services) required to maintain the equipment in accordance with Section 3, Conformance Standards or the manufacturer's specifications. Such documentation shall meet the guidelines as set forth in the Conformance Standards section. The ESR will consist of a separate PM report for the item(s) covered under the "specific" contract. Grouping different equipment from different contracts on "one" ESR is prohibited. In addition, each ESR must, at a minimum, document the following data legibly and in complete detail:

A. Name of contractor and contract number.

B. Name of FSE who performed services.

C. Contractor service ESR number/log number.

D. Date, time (starting and ending), equipment downtime and hours on-site for service call.

E. VA purchase order numbers covering the call if outside normal working hours.

F. Description of problem reported by COR.

G. Identification of equipment to be serviced:

1) Inventory ID number,

2) Manufacturer's name,

3) Device name,

4) Model number,

5) Serial number,

6) Any other manufacturer's identification numbers.

H. Itemized Description of Service Performed (including, if applicable, Costs associated with after normal working hour services) including:

1) Labor and Travel,

2) Parts (with part numbers),

3) Materials and Circuit Location of problem/corrective action.

I. Total Cost to be billed (if applicable - i.e., part(s) not covered or service rendered after normal hours of coverage).

J. Signatures:

1) FSE performing services described.

2) Authorized VA Employee who witnessed service described.

NOTE: - Any additional charges claimed must be approved by the COR before service is completed!

11. REPORTING REQUIREMENTS: - The Contractor shall be required to report to Biomedical Engineering to log in. This check in is mandatory. When the service is completed, the FSE shall document services rendered on a legible ESR(s). The FSE shall be required to log out with Biomedical Engineering and submit the ESR(s) to the COR. ALL ESRs shall be submitted to the equipment user for an "acceptance signature" and to the COR for an "authorization signature". If the COR is unavailable, a signed, authorized copy of the ESR will be sent to the Contractor after the work can be reviewed (if requested or noted on the ESR).

VA Biomedical Contact Persons: Morolake Omoruyi, Devang Patel, and Morris McKenzie,

Location (Building/Room Number): BA-200

Telephone Number & Extension(s): 713-794-7271/7270

Contractor - Provide telephone number(s) to call for your Service Department:

Provide name(s) of authorized contact person(s):



12. LIQUIDATED DAMAGES:

A. Contractor shall be liable to the Government for losses of production due to significant equipment downtime. Significant equipment downtime is that which exceeds ten (10) hours/month. Records regarding downtime will be kept by the COR and the maintenance contractor.

B. Equipment downtime is calculated only from those normal hours of coverage (see Hours of Coverage Section) that the scheduled equipment is not fully operational. Downtime will begin when the Contractor is required to be on site (see Unscheduled Maintenance Section response time definition) after notification by the CO, COR or designated alternate. Downtime will accumulate until the scheduled equipment is returned to full and usual operation and accepted as such by the CO, COR or designated alternate. This does not include scheduled maintenance for PM purposes or when waiting for VA furnished tubes. Refusal of access to the equipment indicates that the unit is up and running and this time will not be considered when determining downtime. Refusal of access to the equipment voids the service call.

C. If downtime exceeds sixteen (16] consecutive hours, the CO may exercise the option to hire an alternate source to resolve the problem. The decision to exercise this alternative will reside exclusively with the CO. All fees generated by the alternate Contractor(s) will be handled in accordance with Default clause.

D. Monies will be subtracted from the contract if the Contractor fails to meet the up-time requirements using the following formula:

MONTHLY MONTHS

DOWNTIME

10 - 11 hours/month 0%

12 - 13 hours/month 20%

14 - 15 hours/month 40%

16 - 17 hours/month 60%

18 - 19 hours/month 80%

20 or more hours/month 100%

These will be computed for the monthly dollar totals.

PAYMENT: - Invoices will be paid in arrears on a quarterly basis. Invoices, MUST INCLUDE, at a minimum, the following information: Contract No., Purchase Order No., Item(s) covered (to include serial #'s) by the PMI and covered period of service. Each invoice must be provided in triplicate.

14. ADDITIONAL CHARGES: - There will be no additional charge for time spent at the site (during, or after the normal hours of coverage) awaiting the arrival of additional FSE and/or delivery of parts.

15. REPORTING REQUIRED SERVICES BEYOND THE CONTRACT SCOPE: - The Contractor shall immediately, but no later than 24 (twenty-four) consecutive hours after discovery, notify the CO and COR (in writing) of the existence or the development of any defects in, or repairs required, to the scheduled equipment which the Contractor considers he/she is not responsible for under the terms of the contract. The Contractor shall furnish the CO and COR with a written estimate of the cost to make necessary repairs.

16. CONDITION OF EQUIPMENT: - The Contractor accepts responsibility for the equipment in "as is" condition. Failure to inspect the equipment prior to contract award will not relieve the Contractor from performance of the requirements of this contract.

17. COMPETENCY OF PERSONNEL SERVICING EQUIPMENT:

A. Each respondent must have an established business, with an office and full time staff. The staff includes a "fully qualified" FSE and a "fully qualified" FSE who will serve as the backup.

B. "Fully Qualified" is based upon training and on experience in the field. For training, the FSE(s) has successfully completed a formalized training program, for the equipment. For field experience, the FSE(s) has a minimum of two years of experience (except for equipment newly on the market) with respect to scheduled and unscheduled preventive and remedial maintenance, on Toshiba Aquillion 64 CT Scanner.

C. The FSEs shall be authorized by the Contractor to perform the maintenance services. All work shall be performed by "Fully Qualified" competent FSEs. The Contractor shall provide written assurance of the competency of their personnel and a list of credentials of approved FSEs for each make and model the Contractor services at the VAMC. The CO may authenticate the training requirements, request training certificates or credentials from the Contractor at any time for any personnel who are servicing or installing any VAMC equipment. The CO and/or COR specifically reserve the right to reject any of the Contractor's personnel and refuse them permission to work on the VAMC equipment.

D. If subcontractor(s) are used, they must be approved by the CO; the Contractor shall submit any proposed change in subcontractor(s) to the CO for approval/disapproval.

18. TEST EQUIPMENT: - Prior to commencement of work on this contract, the Contractor shall provide the VAMC with a copy of the current calibration certification of all test equipment which is to be used by the Contractor on VAMC's equipment. This certification shall also be provided on a periodic basis when requested by the VAMC. Test equipment calibration shall be traceable to a national standard.

19. IDENTIFICATION, PARKING, SMOKING, AND VA REGULATIONS: - The Contractor's FSEs shall wear visible identification at all times while on the premises of the VAMC. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The VAMC will not invalidate or make reimbursement for parking violations of the Contractor under any conditions. Smoking is prohibited inside any buildings at the VAMC and is only permitted in specified smoking areas on the VA medical center campus. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

NOTE: - Enter unique or unusual conditions [modify to suit your specific situation(s)] if the above clause is not entirely applicable.

20. INSURANCE:

A. Worker compensation and employer's liability: - Contractors are required to comply with applicable Federal and State Worker Compensation and occupational disease statutes.

B. General Liability: - Contractors are required to have Bodily Injury Liability Insurance coverage written on the comprehensive form of policy of at least $500,000 per occurrence.

C. Property Damage Liability: - Contractors are required to have Property Damage Liability insurance coverage of at least $500,000.

The Vendor will need to access VA systems in order to perform software upgrades, preventative maintenance and maintenance repairs.

21. PRIVACY/SECURITY:

The contractor will not have electronic connectivity to the devices. The Vendor will only have access to patient databases and PHI when physically troubleshooting image quality and other specific imaging related maintenance.

Any electronic or magnetic data storage devices such as hard drives, etc. shall be turned into the ISO. Electronic or magnetic data storage devices are not to be removed from VA property.
Please consult the list of document viewers if you cannot open a file.
Attachment
Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment
Posted Date:
October 5, 2017
https://www.vendorportal.ecms.va.gov/FBODocumentServ...
https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3837485&FileName=36C25618Q0020-000.docx
Description: 36C25618Q0020 36C25618Q0020.docx
Contracting Office Address :
Department of Veterans Affairs;Acquisition & Materiel Management (90C);Michael E. DeBakey VA Medical Center;2002 Holcombe BLVD;Houston TX 77030 4298
Point of Contact(s) :
Jeneice McClinton
jeneice.mcclinton@va.gov

36C256-18-Q-0020 CT Scan| Imaging Annual Service Agreement

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