Kiosks for Customer Self Service

Agency: Fairfax County
State: Virginia
Level of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
  • U - Education and Training Services
Opps ID: NBD13612026067228230
Posted Date: Jul 30, 2020
Due Date: Aug 19, 2020
Solicitation No: RFI2000003170
Source: Members Only
Kiosks for Customer Self Service
BID NUMBER: RFI2000003170
CLOSING DATE/TIME: Aug 19, 2020 @ 02:00 PM

Fairfax County Government uses a procurement portal powered by Bonfire Interactive for accepting proposals. To register, visit https://fairfaxcounty.bonfirehub.com. Additional assistance is also available at Support@GoBonfire.com. Submitting proposals via the Bonfire portal is mandatory. Fairfax County will not accept proposals submitted by paper, telephone, facsimile (“FAX”) transmission, or electronic mail (e-mail) in response to this RFI. Fairfax County strongly encourages offerors to submit proposals well in advance of the proposal submission deadline. A proposal submission is not considered successful unless all necessary files have been uploaded and the ‘Submit & Finalize’ step has been completed. Offerors are responsible for the consequences of any failure to plan ahead in the submission of its Proposal.


Addendum 1
Addendum 2

Attachment Preview

Page 1 C o u n t y o f F a i r f a x , V i r g i n i a
ADDENDUM
ADDENDUM NO. 1
DATE: July 24, 2020
TO:
ALL INTERESTED PARTIES
REFERENCE:
RFI 2000003170
TITLE:
Kiosks for Customer Self Service: Fairfax County Public Library
(FCPL) and Fairfax County Department of Tax Administration
DUE DATE/TIME:
August 19, 2020 @ 2:00 p.m. EST
The referenced Request for Information (RFI) is amended as follows:
1. See Attachment A for the answers to questions received regarding the above referenced
RFI.
All other terms and conditions remain the same.
_____________________
Yong Kim, CPPB
Contract Specialist II
THIS ADDENDUM IS ACKNOWLEDGED AND IS CONSIDERED A PART OF THE SUBJECT
REQUEST FOR INFORMATION:
____________________________________________________________________________
Name of Firm
_________________________________
(Signature)
___________________________________
(Date)
Department of Procurement & Material Management
12000 Government Center Parkway, Suite 427
Fairfax, VA 22035-0013
Website: www.fairfaxcounty.gov/procurement/
Phone (703) 324-3201, TTY: 711, Fax: (703) 324-3228
RFI 2000003170
Addendum No. 1
Page 2
Attachment A
Q1. There seems to be a requirement for 59+ kiosks for the Library, right? How many kiosks
would the Tax Administration need?
A1. We would like these 59 kiosks to run both Library and Tax Administration payment
functions.
Q2. Will the software running on the current kiosks be migrated to the new ones?
A2. The software on the current kiosks will not be migrated to the new kiosks. This RFI is
for both hardware and software.
Q3. It is not clear if the software applications Polaris and TABS include the user interface for the
kiosks?
A3. The Polaris and TABS applications do not include the user interface for the kiosks.
We expect the user interface on the kiosks to interface with Polaris and TABS on the
back-end.
Q4. What POS Payment platform do the current kiosks use? What pin pad?
A4. The current Library payment kiosks use the Comprise platform and external credit
card terminals (UIC PP795SE). These external credit card terminals will be replaced in
the next 30 days by the Ingenico Lane/5000 and these new credit card terminals will
convey to the new system. The Department of Tax Administration currently does not
have any payment kiosks.
Q5. The RFI did not ask for installation and/or maintenance pricing…was that an oversight?
A5. Include installation costs. We asked for maintenance pricing in line 3 (support) and
line 4 (warranty).
Q6. Is there any desired timeframe for a follow up solicitation or will that depend more on RFI
responses?
A6. The County expects to issue an RFP for all or part of this project may be released
before 12/31/20.
Q7. The RFI mentions 23 library branches, would kiosks be utilized in all locations or only certain
branches?
A7. Kiosks are planned for all 23 locations.
This is the opportunity summary page. You are currently viewing an overview of this opportunity and a preview of the attached documentation. For more information, please visit the Publication URL Web page.

TRY FOR FREE

Not a USAOPPS Member Yet?

Get unlimited access to thousands of active local, state and federal government bids and awards in All 50 States.

Start Free Trial Today >