New York City Health and Hospitals Corporation (NYC Health + Hospitals) is seeking a corporate vendor to provide an innovative Blood Bank/Transfusion Services Management system. The objective is to procure a robust, technically advanced blood establishment management software that will elevate patient safety and improve efficiency by using functionality in the workflows of inventory management, automated quality control (QC), and billing. The system would serve as the standardized solution throughout eleven (11) acute care hospital blood bank facilities. The Vendor must provide comprehensive professional/consulting services and ongoing technical support for blood bank clinicians and staff throughout the length of the contract in order to maximize patient safety, compliance with regulatory agencies, workflow efficiency, and cost control. The selected vendor will report Key Performance Indicators (KPIs) defined by NYC Health + Hospitals leadership as part of the service management.