Website Redesign, Development, and Implementation

Agency: University of Mississippi.
State: Mississippi
Level of Government: State & Local
Category:
  • A - Research and development
  • D - Automatic Data Processing and Telecommunication Services
  • R - Professional, Administrative and Management Support Services
Opps ID: NBD15480266498101199
Posted Date: Sep 11, 2020
Due Date: Sep 24, 2020
Solicitation No: RFP - 655
Source: Members Only
Solicitation Title Submission Deadline Date Submission Deadline Time Request Documents Submission Types
RFP - 655 Website Redesign, Development, and Implementation September 24, 2020 2:30 PM 655.pdf
RFP 655 - ADDENDUM 1.pdf

Paper

Attachment Preview

Request for Bid
Bill To:
The University of Mississippi
Office of Procurement Services
P.O. Box 1848
University, MS 38677-1848
Phone: (662) 915-7448
Email: payables@olemiss.edu
Vendor Address
NAME:
STREET ADDRESS:
CITY, STATE ZIP:
PHONE:
FAX:
Ship To:
The University of Mississippi
Office of Procurement Services
Distribution Center
164 Jeanette Phillips Drive
University MS 38677
Vendor Bid Information submitted by:
Printed Name
_________________________
Signature
_________________________
Delivery Date ARO _________________________
Item Material/Description
Information
THIS IS NOT AN ORDER
RFB Number
Coll. Number
Date
Requisition No.
Buyer/Phone
Bid due on
4100028433
RFP 655
08/16/2020
10163650
Purchasing Dept. / 662-915-7448
09/17/2020
Please return the bid request to Procurement Services.
at the above address. Bids must be returned in the
envelope provided, or addressed with the collective
number and opening date displayed on the outside of
envelope.
Page 1 of 2
Quantity UM
Unit Price
Amount
***IMPORTANT!!! ALL PROPOSALS ARE DUE IN PROPERLY
IDENTIFIED (meaning RFP number MUST be stated on the outside
of the envelope), SEALED ENVELOPES TO THE FOLLOWING:
.
RFP # 655
PROCUREMENT SERVICES
164 JEANETTE PHILLIPS DRIVE
UNIVERSITY, MS 38677
.
NO LATER THAN 1:00 PM, THURSDAY, SEPTEMBER 17, 2020.
YOUR PROPOSAL MUST ARRIVE AT THE PROCUREMENT
SERVICES BUILDING NO LATER THAN THE STATED DATE AND
TIME. PLEASE SEND YOUR PROPOSAL IN A TIMELY FASHION
THAT ALLOWS FOR UNFORESEEN DELAYS BY YOUR CHOSEN
DELIVERY METHOD. IF YOU ARE TRYING TO SUBMIT YOUR
PROPOSAL CLOSE TO THE STATED DATE AND TIME AND
HAND DELIVERY IS IMPOSSIBLE, SHIPPING FEDEX FIRST
OVERNIGHT IS CONSIDERED THE METHOD MOST LIKELY TO
DELIVER PRIOR TO THE STATED DEADLINE.
.
THE UNIVERSITY RESERVES THE RIGHT TO REJECT ALL
PROPOSALS RECEIVED.
.
PLEASE INCLUDE ORIGINAL REQUEST FOR PROPOSAL
DOCUMENTS. PLEASE MAKE SURE ALL DOCUMENTS
INCLUDE YOUR CORRECT NAME, COMPANY NAME, AND
INSTRUCTIONS TO VENDOR
GENERAL SPECIFICATIONS
(1) Bids - All bids will be quoted F.O.B. University or Oxford, Mississippi. No bid will be considered unless F.O.B terms are as stated above. All prices are
to be firm quotations. See 'General Information to Bidder' included with bid packet.
(2) Terms - Bidder will state terms of sale. Our terms are 2% 10 days, net 45 days. These terms will apply unless otherwise specified.
(3) Delivery - Bidder will state in bid delivery that purchaser can expect on each item.
DETAILED SPECIFICATIONS
It is the intent of these specifications particularly where manufacturer's name and/or catalog number is used to select an item of comparable materials
and/or design. It is not the intent to limit the bidding, however, all bidders are cautioned that the listed manufacturer's standards shall be a minimum. It is a
requirement that all bidders who furnish quotations on products of manufacturer other than those listed shall furnish with their bid complete information
together with full specifications of items they propose to furnish.
Request for Bid
Bill To:
The University of Mississippi
Office of Procurement Services
P.O. Box 1848
University, MS 38677-1848
Phone: (662) 915-7448
Email: payables@olemiss.edu
Vendor Address
Ship To:
The University of Mississippi
Office of Procurement Services
Distribution Center
164 Jeanette Phillips Drive
University MS 38677
Information
THIS IS NOT AN ORDER
RFB Number
Coll. Number
Date
Requisition No.
Buyer/Phone
Bid due on
4100028433
RFP 655
08/16/2020
10163650
Purchasing Dept. / 662-915-7448
09/17/2020
Vendor Bid Information submitted by:
Printed Name
_________________________
Signature
_________________________
Delivery Date ARO _________________________
Please return the bid request to Procurement Services.
at the above address. Bids must be returned in the
envelope provided, or addressed with the collective
number and opening date displayed on the outside of
envelope.
Page 2 of 2
Item Material/Description
Quantity UM
Unit Price
Amount
CONTACT INFORMATION (ADDRESS, PHONE NUMBER, FAX
NUMBER, ETC.).
.
SUBMISSIONS SHOULD INCLUDE ONE ORIGINAL AND FOUR
(4) COPIES UNLESS MORE COPIES ARE SPECIFIED.
.
IF YOUR COMPANY IS NEW TO DOING BUSINESS WITH THE
UNIVERSITY OF MISSISSIPPI, PLEASE VISIT
http://procurement.olemiss.edu/new-vendor-application/ . PLEASE
COMPLETE THE W9 AND THE PROCUREMENT AND
ACCOUNTS PAYABLE INFORMATION FORM AND SUBMIT
THESE DOCUMENTS WITH YOUR PROPOSAL.
.
0001
Website Redesign, Development,
and Implementation Services
.
Please see the attached twelve (12) page document of
specifications.
1 each
INSTRUCTIONS TO VENDOR
Total $
GENERAL SPECIFICATIONS
(1) Bids - All bids will be quoted F.O.B. University or Oxford, Mississippi. No bid will be considered unless F.O.B terms are as stated above. All prices are
to be firm quotations. See 'General Information to Bidder' included with bid packet.
(2) Terms - Bidder will state terms of sale. Our terms are 2% 10 days, net 45 days. These terms will apply unless otherwise specified.
(3) Delivery - Bidder will state in bid delivery that purchaser can expect on each item.
DETAILED SPECIFICATIONS
It is the intent of these specifications particularly where manufacturer's name and/or catalog number is used to select an item of comparable materials
and/or design. It is not the intent to limit the bidding, however, all bidders are cautioned that the listed manufacturer's standards shall be a minimum. It is a
requirement that all bidders who furnish quotations on products of manufacturer other than those listed shall furnish with their bid complete information
together with full specifications of items they propose to furnish.
The University of Mississippi
Request for Proposals
Website Redesign, Development, and Implementation Services
RFP # 655
OVERVIEW
The University of Mississippi (UM) seeks to establish a partnership with an agency that can work
collaboratively with the university to redesign and build a modern, fully accessible olemiss.edu website
with a primary focus to recruit prospective students that seek lean but engaging and dynamic content.
In addition to the final creative, the university hopes to identify a partner that, at the end of this 18-
month project, will work with the institution to establish a robust and agile web governance model that
enables university staff to manage the creation of content, data, and insights more effectively and
sustainably across the .edu.
Notice is hereby given that UM Office of Procurement Services is releasing a Request for Proposal (RFP)
for responses from agencies for website redesign, development, and implementation services. Members
from the university’s Information Technology and University Marketing & Communications will review
all proposals jointly and identify the one that best fits the needs outlined below.
BACKGROUND ON OLEMISS.EDU
The university’s official website, olemiss.edu, is the primary destination for online visitors seeking
information about the university. It functions as the brand site and initial pathway to more than 10,000
pages across the domain. The site was last redesigned in 2013, at which time more than 300
subdomains (school, college, department and unit sites) migrated content to a brand template on
Wordpress. A site audit has not been conducted in the past 15 years.
Currently, olemiss.edu and a number of top-level pages are maintained jointly by Information
Technology and University Marketing & Communications personnel. All other subdomains are
maintained by individual owners across the university campus with disparate goals of marketing,
information, and transactional activities.
The university has procured the Cascade8 content management system and intends to migrate all
content from Wordpress to the new system following the redesign project.
SCOPE OF WORK AND EXPECTATIONS
At a minimum and through a clearly defined project planning approach, the university expects the
following items to be delivered upon completion:
Data-Driven Discovery – User research, usability testing, and technical audit on current site to define
audiences and goals and determine appropriate information architecture to deliver user-centered
design.
Accessibility as a Standard – The site and all affiliated pages will adhere to the principles of “Universal
Design” and Level AA compliance with WCAG 2.0.
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Brand Adherence – A mobile-first, responsive, branded digital user experience based on information
architecture that upholds the brand platform and design standards. The partnering agency will be
expected to deliver a digital brand guide and web style guide to support content creators. Note that
content development is not a requirement of this RFP.
Launch of Site – By late summer 2021, no fewer than 5% of the highest priority, mission-critical pages
will launch publicly. By December 1, 2021, no fewer than 25% of the highest priority pages will launch
publicly including a user-centered, academic program browser to display all undergraduate and
graduate programs offered by the university.
Necessary Integrations – The final solution must be built in a way to allow for appropriate integrations
with SIS, CRM and CMS solutions, including but not limited to. the following:
TargetX
SAP
Cascade8
Shibboleth/SSO
Flexible Design – A family of flexible, responsive page template design options that may include but are
not limited to: variety of content blocks, custom menus, consistent navigation and sub-navigation
menus, headers and footers, and interactive and dynamic elements. All page templates will adhere to
brand standards. Navigation should flow seamlessly from site to site allowing for flexibility and variety in
website design.
Recommendations – Assess hardware, software, long-term staffing needs and any other
recommendations (ie: reduction in overall page volume, best practices for creation of new sites, etc.)
for successful completion and sustainability of the project. Agency should propose any hardware,
software, long-term staffing and other recommendations such as guidance and best practices in keeping
content fresh/current while maintaining pace with changing expectations of consumers.
Clear Plan for Implementation and Migration Services – A clear timeline for redesign implementation
and content migration to new CMS to share with internal constituents. While agency may not have the
bandwidth or portfolio to support complete implementation and/or migration services following the
delivery of front-end developed custom-coded (including but not limited to HTML/CSS/JavaScript/etc.),
the preferred agency may partner with third-party implementation and migration teams. A project plan
for these services as well as an overview of those third parties and their experience with Cascade8 should
be included in the official response. Respondents should assume that UM personnel will not implement
or migrate any content for first 25% of the highest priority pages and that the remainder of pages will be
executed by an internal UM team.
Clearly Defined Data Infrastructure and SEO Strategy – University to deploy site-wide Google Analytics
hierarchy and model for excellence as well as clearly articulated SEO strategy to optimize content across
.edu. Agency to serve as partner and include best practice recommendations, support, and guidance on
development.
Training – Site administrators, as well as website content creators, will be trained to understand, apply
and adhere to a web governance approach to ensure successful adoption of new processes and
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procedures and future enhancements. Agency to provide associated documentation for on-going
training.
Post-Launch Support – University expects partner agency to provide services, including but not limited
to guidance, assistance, and monitoring of site performance and SEO post-launch to ensure
implementation success.
PROPOSAL REQUIREMENTS
1. Sealed proposals will be received in the UM Office of Procurement Services on or before 1:00
PM CT Thursday, September 17, 2020. No proposal will be accepted after this time.
2. Sealed proposals (original and four copies) must be submitted to the following address:
The University of Mississippi
Office of Procurement Services
Attn: Rachel Bost, Director – RFP # 655
164 Jeanette Phillips Drive
P.O. Box 1848
University, MS 38677
3. Proposals should be plainly marked on the outside of the container: RFP # 655 - Website
Redesign, Development and Implementation Services. A label has been provided in the RFP
documents.
4. Proposals must be completed and signed in ink. The individual signing the proposal must be an
authorized agent of the vendor.
5. All proposals shall remain firm for a period of ninety (90) days from the indicated submission
date for proposals.
6. The contact term start date will be mutually agreed upon by the vendor and UM.
7. Any questions regarding this RFP should be directed to Rachel Bost by email: rbost@olemiss.edu
no later than 3:00 PM CT on Friday, September 4, 2020. All emails must reference RFP # 655 -
Website Redesign, Development and Implementation Services in the subject line of the email.
Any responses deemed necessary by UM will be issued as an Addendum to this RFP. Any
unauthorized contact shall not be used as a basis for responding to this RFP and may result in
the disqualification of the proposer’s submittal.
8. Proposal must include the name of a primary contact person, email address, and telephone
number.
9. Proposal must include a detailed statement explaining how each item in the Solution and
Vendor Requirements section included elsewhere in this RFP will be satisfied.
10. Proposal must include a project timeline outlining all phases of the work to be completed.
11. Proposal must specify any and all licensing, training, and other costs. Proposal should indicate
these as one time and ongoing and present full life cycle costs for a term of three years. If not
the incumbent vendor, your proposal should include transition costs.
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