Government Contractors > CONTACT CENTER SOLUTIONS, LLC

CONTACT CENTER SOLUTIONS, LLCHuntington Beach, California

CONTACT CENTER SOLUTIONS, LLC
(714) 374-9023
6091 Sydney Dr Huntington Beach, CA 92647-2460
Fax:714-740-5118

Products & Services

Contact Center Solutions LLC, provides specialized custom development for the call center market. The majority of our work has been centered within the Interactive Voice Response (IVR) and Computer Telephony Interface (CTI) projects.
system integration, cti/ivr application design, call center design, call center consulting, contact center design, contact center consulting, speeach application design & development
primas: contact center system integration with multiple technical, cross-industry, and consulting services that provide businesses with improved customer service and operational efficiencies

Keywords

  • Cti
  • Ivr
  • Ivr Programming
  • Call Center
  • Contact Center
  • Screen Pop
  • Callback
  • Customer Survey
  • Fcr
  • Firstcall Resolution
  • Voice Recognition
  • Speech
  • Vui
  • Siebel Screen Pop
  • Software Development

NAICS Code(s)

512290
Other Sound Recording Industries
517110
Wired Telecommunications Carriers
518210
Data Processing, Hosting, and Related Services
519190
All Other Information Services
541511
Custom Computer Programming Services
541512
Computer Systems Design Services
541513
Computer Facilities Management Services
541519
Other Computer Related Services
541611
Administrative Management and General Management Consulting Services
541618
Other Management Consulting Services
541910
Marketing Research and Public Opinion Polling
561422
Telemarketing Bureaus
561440
Collection Agencies
811213
Communication Equipment Repair and Maintenance
921190
Other General Government Support
922110
Courts

Contracts

Name:CSAA
Contract:IVR Maintenance 24/7
Start:01/01/2011
End:12/31/2011
Value:36,000.00
Contact:Steven Sprouse
Phone:602-467-7676
Name:
Contract:GS-35F-0555X
Start:
End:
Value:
Contact:
Phone:

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