United Kingdom-London: Interactive voice response software package

Agency: TED
Level of Government: State & Local
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD00003592777923963
Posted Date: Oct 4, 2017
Due Date:
Solicitation No: 389718-2017
Source: Members Only
04/10/2017 S190 - - Services - Contract award notice - Open procedure

United Kingdom-London: Interactive voice response software package

2017/S 190-389718

Contract award notice

Results of the procurement procedure


Directive 2014/24/EU

Section I: Contracting authority

I.1) Name and addresses
The British Broadcasting Corporation (BBC)
Broadcasting House, Portland Place
United Kingdom
Telephone: +44 1234567890
E-mail: rebecca.chisholm@bbc.co.uk
Fax: +44 1234567890
NUTS code: UK

Internet address(es):

Main address: http://www.bbc.co.uk/supplying/

I.2) Joint procurement
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other activity: broadcasting

Section II: Object

II.1) Scope of the procurement
II.1.1) Title:

SCD 2017 IVR and MSDC Voting.

Reference number: PROC201706
II.1.2) Main CPV code
II.1.3) Type of contract
II.1.4) Short description:

The provision and management of the audience interactivity services by the Supplier during the Dates of Promotion(s). The Services shall include infrastructure/service management and Interactive Production Manager services.

II.1.6) Information about lots
This contract is divided into lots: no
II.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: 1.00 GBP
II.2) Description
II.2.1) Title:
II.2.2) Additional CPV code(s)
II.2.3) Place of performance
NUTS code: UK
II.2.4) Description of the procurement:

We have engaged a list of preferred suppliers for the provision of PRS and non-PRS (in association with a vote) fixed line telephony services, including Mobile Short Dial Codes (MSDCs). These are to provide audience interactivity services and production support for promotions for broadcasting events. This Award Notice is for a call off from this list for Strictly Come Dancing PRS and MSDC voting.

II.2.5) Award criteria
Quality criterion - Name: Technical solution proposed by the supplier / Weighting: 17
Quality criterion - Name: Testing and assurance / Weighting: 18
Quality criterion - Name: Account management services / Weighting: 10
Quality criterion - Name: Refunds / Weighting: 10
Quality criterion - Name: Ability to meet the BBC's information security and data protection requirements / Weighting: 5
Cost criterion - Name: Value for money / Weighting: 40
II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14) Additional information

Section IV: Procedure

IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
IV.1.6) Information about electronic auction
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 182-373201
IV.2.8) Information about termination of dynamic purchasing system
IV.2.9) Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: PROC201706

SCD 2017 IVR and MSDC Voting

A contract/lot is awarded: yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Harvest Media (UK) Ltd
180 Piccadilly
United Kingdom
NUTS code: UK
The contractor is an SME: yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 1.00 GBP
V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information:

This is an award notice for a call off on an existing framework ? previous Award Notice 2017/S 182-373201 , title of the Framework Agreement is Interactive Telephony Services.

VI.4) Procedures for review
VI.4.1) Review body
British Broadcasting Corporation
United Kingdom
VI.4.2) Body responsible for mediation procedures
VI.4.3) Review procedure
VI.4.4) Service from which information about the review procedure may be obtained
VI.5) Date of dispatch of this notice:
TI Title United Kingdom-London: Interactive voice response software package
ND Document number 389718-2017
PD Publication date 04/10/2017
OJ OJ S 190
AU Authority name The British Broadcasting Corporation (BBC)
OL Original language EN
HD Heading - - Services - Contract award notice - Open procedure
CY Country UK
AA Type of authority 6 - Body governed by public law
HA EU Institution -
DS Document sent 02/10/2017
NC Contract 4 - Services
PR Procedure 1 - Open procedure
TD Document 7 - Contract award notice
RP Regulation 5 - European Union, with participation of GPA countries
PC CPV code 48512000 - Interactive voice response software package
OC Original CPV code 48512000 - Interactive voice response software package
IA Internet address (URL) http://www.bbc.co.uk/supplying/
DI Directive Public procurement Directive 2014/24/EU


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