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AMENDMENT TO PRESOLICITATION NOTICE: This notice is an amendment to Pre-Solicitation Notice 36C26224Q0055 and the associated Request for Quote (RFQ) for Wheelchair and Car Transportation with Ad Hoc Medical Companion Services.

The following pages are in response to interested vendor questions.

Responses are due by 10:00 Mountain Standard Time December 21, 2023.

Point of contact information: Lori Gammage, Contract Specialist, Lorenza.gammage@va.gov.

Question 1. On the B.2 Price/Cost Schedule should CLIN s 0008, 1008, 2008, 3008, and 4008 be Hired Car Billable Waiting Times (Billable in 15 minutes) instead of Hired Car Billable Incomplete Pickups ?
VA Response: CLIN 0008 Hired Car Billable Incomplete Pickups should be Waiting Time (Billable in 15 minutes increments) and quantities are correct.
Current: CLIN 0008 Hired Car Billable Incomplete Pickups Qty 240
Updated to: CLINs 0008 Waiting Time Billable in 15-minute Increments Qty: 240
Current: CLIN 1008 Hired Car Billable Incomplete Pickups Qty 240
Updated to: CLINs 1008 Waiting Time Billable in 15-minute Increments Qty: 240
Current: CLIN 2008 Hired Car Billable Incomplete Pickups Qty 240
Updated To: CLIN 2008 Waiting Time Billable in 15-minute Increments Qty 240
Current: CLIN 3008 Hired Car Billable Incomplete Pickups Qty 240
Updated to: CLIN 3008 Waiting Time Billable in 15-minute increments Qty 240
Current: CLIN 4008 Hired Car Billable Incomplete Pickups Qty 240
Updated to: CLIN 4008 Waiting Time Billable in 15-minute increments Qty 240

Question 2. On the Statement of Work Item#3 Orders page 27
How will the schedule be provided daily? Â Please confirm that the orders will be furnished either as an Excel spreadsheet via encrypted email or via the VetRide portal.

VA Response: The schedule be provided via encrypted email while training and access to Vetride system is granted to the contractor.

Question 3. Statement of Work Item#3 Orders page 27
Please advise if The driver shall report to the VA Travel office or, if after hours the AOD to receive a signed voucher authorizing the ride to be performed. applies to all trips or if it only applies to late add-on trips.

VA Response: The driver shall contact the AOD to obtain authorization for late add on trips. AOD s are available after hours & weekends and holidays.
Question 4. Statement of Work Item# 11 Page 29
SOW 11.0 states patients shall not be picked up more than two (2) hours of their scheduled medical appointment, but SOW 3.0 a-e does not state that the orders received will include appointment times. Will the contractor receive both the time of pick up and appointment time? Â Will the contractor have flexibility to adjust the time if we do not schedule an arrival earlier than two (2) hours of medical appointment time? Â
VA Response: The list is provided the previous day by 3 pm with patient name, address, appointment time, pick up time, and other pertinent Information which will include any special needs.

Question 4b. Will the contractor have flexibility to adjust the time if we do not schedule an arrival earlier than two (2) hours of medical appointment time? Â

VA Response: The contractor does not have the flexibility to adjust the time.

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