The Contractor will provide services that encompass all activities associated with the operations, maintenance and repairs of the two-acre Pentagon Memorial. The Contractor is also responsible for replacement of equipment and systems. The Pentagon Memorial is a unique structure serving as a work of art, a memorial of significant emotional power, and a functioning park with landscaping and moving water features. The maintenance of the Pentagon Memorial will involve considerable orchestration of contractor resources coupled with a deep sensitivity to the significance of the memorial and the concerns of victims’ families and the public. All these aspects may present major challenges to the performance of services.