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STATEMENT OF WORK
Title of Project: Upgrade Interior Wayfinding
Authority for the project: Veterans Affairs (VA); National Contracting Office (NCO) 19
Purpose of the project: This project is in-line with the VA s continuing effort to improve the environment of care and move patients more efficiently throughout the hospital, reducing stress on both patients and staff while increasing hospital efficiencies.
Background: The current Salt Lake City Veteran Affairs interior signage and wayfinding is dated, inaccurate, and in need of replacement.
Scope and methodology: The scope of this project includes Site Verification of all existing spaces within the existing interior Room ID, Wayfinding/ Directional, and Life Safety signage for Buildings 1, 14, 2, 3, 4, 5, 6, 7, 8, 9, 16, and 47. Based on VA Standards and Wayfinding Master Plan the awardee shall program (sign/message schedules and location plans), provide product / signage, and install to the VA Standards. Removal of existing signage and wall restoration will also be required as part of the scope. This will include painting, patch work, sanding, and etc. The VA hired Creative Signage 2022 to conduct a study of the current signage and the estimated quantity of signage which will be provided to the contractor.
A. Interior Room Identification
The awardee shall program, procure, and install new interior room and identification signs in buildings 1, 2, 3, 4, 5, 6, 7, 8, 9, 14, 16, and 47. This will involve programming and sign location plans being prepared, including a complete sign message schedule identifying each sign, its message, and its type. New Signage should follow ADAAG Standards and ABAAS along with Barrier Free Design Standard.

B. Directional and Wayfinding Signage
The awardee shall perform a site verification of all buildings listed, program, procure, and install new directional and wayfinding signs. These signs shall be programmed, manufactured, and installed in accordance with the VA signage requirements and standards, including a complete sign message schedule identifying each sign, its message, font, font size, if Barile is used, materials, dimensions of sign, brand, etc. The VA COR, VA Police, and Life Safety team shall approve this list before the signs are procured. Sign location plans shall be prepared showing the placement/ location of directional signs. All signage, graphics, and terminology should follow and be in line with the Wayfinding guidelines developed by the VA (VA Salt Lake City - Interior Sign Study).

C. Life Safety and Regulatory Signage
The awardee shall program, procure, and install new life safety, and regulatory signs. These signs shall be programmed manufactured and installed in accordance with life safety, code, and regulations. This will involve programming and sign location plans being prepared for regulatory, code, and life safety for approval of the VA COR, VA Police, and Life Safety team.

D. Visitor Guide & Pre-Visitation Map
Awardee shall make a new visitor guide with a 3D campus rendering, directory listing, and stylized interior floor plans for Buildings 1, 14, and the connecting corridors. The guide shall be legible for those with deterring eye site and approved by the VA COR. The guide shall also be accessible by a QR code as well. Included in the design an initial run of 4,000 physical copies must be printed for VA use.

SITE INVESTIGATION/ REPORT:
The contractor shall survey current interior signage and wayfinding methods at the VA Salt Lake City Health Care System (VA SLCHCS) facility in Salt Lake City, UT.
Review existing signage and Wayfinding/documentation:
Existing documentation shall be used as to locate and identify the existing signage.
The survey shall include the location, type, and verbiage on the sign.
Consolidate all information collected from existing data and new information collected via physical inspection and verification, to be included in a report of conditions.
Survey Narrative: A narrative report defining the proposed survey approach and schedule shall be provided to the COR for approval and access requests. Contractors shall coordinate access to each location in advance, to avoid interrupting medical center operations.
Once submitted, a meeting will be held to discuss the preliminary schedule and coordination plan with VA SLCHCS staff for access to each location.
The survey narrative must be approved by the COR before the physical inspection component of the survey begins.
Investigation Report: Microsoft © Excel spreadsheet/ PDF including photos, to include:
Shall quantify and identify all signs, materials, verbiage on the sign, dimensions, and include a picture of each sign.
The contractor shall identify where additional signage may be needed. Contractor is also required to identify signage that is repetitive.
The signage shall be organized in the Excel/ PDF sheet in a logical order.
Drawing Sheets of Proposed Signage
Drawings of signage should be detailed. Drawings should be scaled and include fonts, size of font, material, exploded details, mounting instructions, colors, universal icons, details of hazardous chemicals, instructions of height/ position of mounting, scaled details, graphics, keys, and finishes. Contractor shall use the study conducted by Creative Signage for the following details (VA Salt Lake City Interior Sign Study).
Drawing sheets shall be provided to the COR as a .pdf in full color and to scale.
Drawings shall contain sufficient detail as determined by VA COR, to properly understand and identify area detail and exact locations of all components of the signage and wayfinding.

Attachments/Links