The National Core Indicators Project for Developmental Disabilities Services

Agency: State Government of Delaware
State: Delaware
Level of Government: State & Local
Category:
  • Q - Medical Services
Opps ID: NBD10705838573814466
Posted Date: Mar 24, 2020
Due Date: May 12, 2020
Source: Members Only
Bid Solicitation Details
Bid Status Details
for
The National Core Indicators Project for Developmental Disabilities Services,
HSS20026-NCIPROJECT
Solicitation Ad Date 3/24/2020
Deadline for Bid Responses 5/12/2020 at 11:00 a.m. Local Time
Supporting Documents RFP - Professional Services
Contact Information katie.howe@delaware.gov

Attachment Preview

REQUEST FOR PROPOSALS FOR PROFESSIONAL SERVICES
THE NATIONAL CORE INDICATORS PROJECT FOR DEVELOPMENTAL DISABILITIES
SERVICES
ISSUED BY DIVISION OF DEVELOPMENTAL DISABILITIES
CONTRACT NUMBER HSS-20-026
Contents:
I. Overview
II. Scope of Services
III. Required Information
IV. Professional Services RFP Administrative Information
V. Contract Terms and Conditions
VI. RFP Miscellaneous Information
VII. Attachments
Appendix A - MINIMUM MANDATORY SUBMISSION REQUIREMENTS
Appendix B - SCOPE OF WORK AND TECHNICAL REQUIREMENTS
** Ctrl+Click on the headings above will take you directly to the section.
I. Overview
The State of Delaware Department of The Division of Developmental Disabilities Services,
seeks professional services to collect client satisfaction data using the National Core
Indicators survey tool. This request for proposals (“RFP”) is issued pursuant to 29 Del. C. §§
6981 and 6982.
The proposed schedule of events subject to the RFP is outlined below:
Public Notice
Date: ___March 24, 2020________
Deadline for Questions
Date: ____April 7, 2020_______
Response to Questions Posted by: Date: ______April 21, 2020_____
Deadline for Receipt of Proposals Date: ______May 12, 2020_____at 11:00 AM (Local
Time)
Estimated Notification of Award Date: ___June 2, 2020________
Each proposal must be accompanied by a transmittal letter which briefly summarizes the
proposing firm’s interest in providing the required professional services. The transmittal letter
must also clearly state and justify any exceptions to the requirements of the RFP which the
applicant may have taken in presenting the proposal. (Applicant exceptions must also be
recorded on Attachment 3).
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6982(b) Version: November 15, 2019
STATE OF DELAWARE
DIVISION OF DEVELOPMENTAL DISABILITIES SERVICES
Furthermore, the transmittal letter must attest to the fact, at a minimum, that the Vendor shall
not store or transfer non-public State of Delaware data outside of the United States. For
technology related solicitations, Vendors may refer to the Delaware Department of
Technology and Information identified terms and conditions included in this solicitation.
The State of Delaware reserves the right to deny any and all exceptions taken to the RFP
requirements.
MANDATORY PREBID MEETING
A mandatory pre-bid meting has not been established for this Request for Proposal.
II. Scope of Services
The National Core Indicators Project (NCI) is an initiative designed to support states interest
in gathering client satisfaction data within participating states. Data collected is used to
observe trends nationally and allow participant states to determine how successful supports
are being delivered as well as how states compare to each other. The National Core
Indicator’s Project is a collaborative effort between The Delaware Division of Developmental
Disabilities Services (DDDS), the Human Services Research Institute (HSRI), and the
National Association of State Directors of Developmental Disabilities Services (NASDDDS).
This project consists of the completion of four surveys; the In-Person Survey, the Adult Family
Survey, the Family Guardian Survey, and the Staff Stability Survey. The In-Person and Staff
Stability Survey’s will be completed each year. The Adult Family and Family Guardian
Survey’s will be completed on alternating years.
The In-Person Survey (IPS) is a face to face conversation completed with a minimum of 400
participants statewide who are 18 years of age or older and receiving at least one paid service
from the state (in addition to case management). Before the survey, Background Information
is collected using administrative records, and often with additional information collected from
support coordinators / case managers. Background Information includes data such as
demographics, personal characteristics, health data and data on employment status and
wages. The Adult Family Survey (AFS) is mailed to families who have an adult family member
(age 18 and over) with an Intellectual or Developmental Disability (I/DD) living in their family's
home. The family member with an I/DD must be receiving at least one service from the state
Developmental Disability agency, in addition to case management.
The Family/Guardian Survey (FGS) is mailed to family members or guardians of an adult (age
18 and over) with I/DD living outside of the family home. The family member with I/DD must
be receiving at least one service from the state DD agency, in addition to case management.
The Staff Stability Survey is an on-line survey of provider agencies supporting adults with
ID/DD in residential, employment, day services and other in-home or community inclusion
programs. The survey captures information about wages, benefits, and turnover of the direct
care professional workforce, hired by agencies.
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STATE OF DELAWARE
DIVISION OF DEVELOPMENTAL DISABILITIES SERVICES
**Additional requirements for this project’s scope of services can be found under Appendix B
of this RFP.
III. Required Information
The following information shall be provided in each proposal in the order listed below. Failure
to respond to any request for information within this proposal may result in rejection of the
proposal at the sole discretion of the State.
A. Minimum Requirements
1. Provide Delaware license(s) and/or certification(s) necessary to perform services as
identified in the scope of work.
Prior to the execution of an award document, the successful Vendor shall either furnish
the Agency with proof of State of Delaware Business Licensure or initiate the process
of application where required.
2. Vendor shall provide responses to the Request for Proposal (RFP) scope of work and
clearly identify capabilities as presented in the General Evaluation Requirements
below.
3. Complete all appropriate attachments and forms as identified within the RFP.
4. Proof of insurance and amount of insurance shall be furnished to the Agency prior to
the start of the contract period and shall be no less than as identified in the bid
solicitation, Section V, Item 8, subsection g (insurance).
5. Provide response to Employing Delawareans Report
B. General Evaluation Requirements
1. Experience and Reputation
2. Expertise (for this particular project)
3. Capacity to meet requirements (size, financial condition, etc.)
4. Location (geographical)
5. Demonstrated ability
6. Familiarity with this type of work and its requirements
IV. Professional Services RFP Administrative Information
A. RFP Issuance
1. Public Notice
Public notice has been provided in accordance with 29 Del. C. §6981.
2. Obtaining Copies of the RFP
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STATE OF DELAWARE
DIVISION OF DEVELOPMENTAL DISABILITIES SERVICES
This RFP is available in electronic form through the State of Delaware Procurement
website at www.bids.delaware.gov . Paper copies of this RFP will not be available.
3. Assistance to Vendors with a Disability
Vendors with a disability may receive accommodation regarding the means of
communicating this RFP or participating in the procurement process. For more
information, contact the Designated Contact no later than ten days prior to the deadline
for receipt of proposals.
4. RFP Designated Contact
All requests, questions, or other communications about this RFP shall be made in
writing to the State of Delaware. Address all communications to the person listed
below; communications made to other State of Delaware personnel or attempting to
ask questions by phone or in person will not be allowed or recognized as valid and
may disqualify the vendor. Vendors should rely only on written statements issued by
the RFP designated contact.
Katie Howe
2540 Wrangle Hill Road Bear, DE 19701
Katie.howe@delaware.gov
To ensure that written requests are received and answered in a timely manner,
electronic mail (e-mail) correspondence is acceptable, but other forms of delivery,
such as postal and courier services can also be used.
5. Consultants and Legal Counsel
The State of Delaware may retain consultants or legal counsel to assist in the review
and evaluation of this RFP and the vendors’ responses. Bidders shall not contact the
State’s consultant or legal counsel on any matter related to the RFP.
6. Contact with State Employees
Direct contact with State of Delaware employees other than the State of Delaware
Designated Contact regarding this RFP is expressly prohibited without prior consent.
Vendors directly contacting State of Delaware employees risk elimination of their
proposal from further consideration. Exceptions exist only for organizations currently
doing business in the State who require contact in the normal course of doing that
business.
7. Organizations Ineligible to Bid
Any individual, business, organization, corporation, consortium, partnership, joint
venture, or any other entity including subcontractors currently debarred or suspended
is ineligible to bid. Any entity ineligible to conduct business in the State of Delaware
for any reason is ineligible to respond to the RFP.
8. Exclusions
The Proposal Evaluation Team reserves the right to refuse to consider any proposal
from a vendor who:
a. Has been convicted for commission of a criminal offense as an incident to
obtaining or attempting to obtain a public or private contract or subcontract, or in
the performance of the contract or subcontract:
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STATE OF DELAWARE
DIVISION OF DEVELOPMENTAL DISABILITIES SERVICES
b. Has been convicted under State or Federal statutes of embezzlement, theft,
forgery, bribery, falsification or destruction of records, receiving stolen property, or
other offense indicating a lack of business integrity or business honesty that
currently and seriously affects responsibility as a State contractor:
c. Has been convicted or has had a civil judgment entered for a violation under State
or Federal antitrust statutes:
d. Has violated contract provisions such as;
1) Known failure without good cause to perform in accordance with the
specifications or within the time limit provided in the contract; or
2) Failure to perform or unsatisfactory performance in accordance with terms of
one or more contracts;
e. Has violated ethical standards set out in law or regulation; and
f. Any other cause listed in regulations of the State of Delaware determined to be
serious and compelling as to affect responsibility as a State contractor, including
suspension or debarment by another governmental entity for a cause listed in the
regulations.
B. RFP Submissions
1. Acknowledgement of Understanding of Terms
By submitting a bid, each vendor shall be deemed to acknowledge that it has carefully
read all sections of this RFP, including all forms, schedules and exhibits hereto, and
has fully informed itself as to all existing conditions and limitations.
2. Proposals
To be considered, all proposals must be submitted in writing and respond to the items
outlined in this RFP. The State reserves the right to reject any non-responsive or non-
conforming proposals.
Each proposal must be submitted with ___five (5)__ paper copies and ___six (6)____
electronic copy on CD or DVD media disk.
HARD COPIES
Each required copy must contain the following sections:
1. Technical Proposal
2. Business Proposal/Budget – Budget must not be included in or attached to the
Technical Proposal.
ELECTRONIC COPIES
Each required CD or DVD must contain a minimum of two files as follows:
1. Technical Proposal – One document in PDF or Word Format
2. Business Proposal – In Excel or Word
.
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