Enterprise System Support

Agency: State Government of North Carolina
State: North Carolina
Level of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD12271854068545805
Posted Date: Mar 19, 2024
Due Date: Apr 1, 2024
Solicitation No: 251-24-429
Source: Members Only
Solicitation Number Project Title Description Opening Date Posted Date Status Department
251-24-429 Enterprise System Support The Wake County Public School System (WCPSS) Technology Services Department seeks a robust automated Service Management system which includes service request, change and asset management integrated functionality to support the 200+ sites maintaining asset inventories in service to approximately 185,000 students and staff as of the 2023-2024 school year and technology support service request reporting. If awarded, the solution will serve as the primary technology service management system for PreK-12 schools and district-level departments' needs. Our total asset number is approximately 500,000 and total users should be unlimited. 4/1/2024 2:00 PM 3/20/2024 Open WAKE COUNTY BD OF EDUCATION

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