Web-Based Software Solution for Higher Education Workplace & Student Training
| Agency: | Montgomery College |
|---|---|
| State: | Maryland |
| Level of Government: | State & Local |
| Category: |
|
| Opps ID: | NBD14369611599679514 |
| Posted Date: | Apr 19, 2024 |
| Due Date: | Apr 30, 2024 |
| Solicitation No: | e524-019 |
| Source: | Members Only |
| Bid Number | Description | Purchasing Agent | Posting Date | Closing Date |
| e524-019 new window |
Web-Based Software Solution for Higher Education Workplace & Student Training
***RFP closing date and time has been extended from April 23, 2024 at 3:00 pm to April
Addendum 1
(PDF,
|
Cherree Adams | 4/05/2024 |
4/30/2024;
3:00 PM (EST) |
Attachment Preview
MONTGOMERY COLLEGE ▪ OFFICE OF BUSINESS SERVICES
RFP TITLE: WEB-BASED SOFTWARE SOLUTION FOR HIGHER EDUCATION WORKPLACE & STUDENT
TRAINING RFP NUMBER: E524-019
RFP CLOSING DATE AND TIME: APRIL 30, 2024 @ 3:00 PM
ADDENDUM #1
Issue Date: April 19, 2024
ADDENDUM FOR THE PURPOSE OF:
To change the closing date, from April 23, 2024 at 3:00 pm, to April 30, 2024 at 3:00 pm.
To provide the attached questions and answers
All other specifications, terms and conditions remain unchanged.
Patrick Johnson, MBA
Director of Procurement
Please sign below to acknowledge receipt of this Addendum and return with the proposal. Failure to return
this Acknowledgement of Addendum may deem a proposal nonresponsive.
All proposals MUST BE RECEIVED electronically by 3:00pm Eastern Daylight Time on April 30, 2024
Electronic proposal and addendum or addenda shall be sent to the following email address prior to the submittal
deadline date and time at vendor.proposals@montgomerycollege.edu. No responses will be accepted after this
date and time.
___________________________________
Company Name
___________________________________
Date
____________________________________
Authorized Signature
____________________________________
Printed/Typed Signature
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MONTGOMERY COLLEGE ▪ OFFICE OF BUSINESS SERVICES
RFP TITLE: WEB-BASED SOFTWARE SOLUTION FOR HIGHER EDUCATION WORKPLACE & STUDENT
TRAINING RFP NUMBER: E524-019
RFP CLOSING DATE AND TIME: APRIL 30, 2024 @ 3:00 PM
Vendor Questions
MC Response
1. Our team has multiple people out at the same time; is it possible
to extend the due date to April 30 so we may prepare a full,
compliant, and compelling response?
2. Vendor intends on submitting its standard license terms and
conditions with its proposal. Will Vendor’s standard license terms
and conditions be included in any final agreement to the extent
they do not conflict with Montgomery College’s terms and
conditions?
3. Section 1.11.7 states that that proposals may be rejected for
conditional, alternate, or multiple. Is including our terms and
conditions or presenting exceptions for negotiation subject to this
rejection right?
4. Section 1.11.9 states that proposals may be rejected if
samples/demo is not representative of the quality level sought; are
vendors to include a demo site in our response to highlight
quality? OR wait for the oral presentation/demonstration after
initial proposal review?
5. Section 1.25: Contract Assignment: Vendor exists in a very
dynamic business environment where mergers and acquisitions
are common. Will Montgomery College agree to permit
assignments by Vendor in connection with a merger, acquisition,
corporate reorganization, or sale of all or substantially all of
Vendor’s assets?
6. Section 2.2: Objective states that training is for students, faculty,
and staff, however courses seem to only align to faculty/staff
requirements. Is student training included in this RFP? If yes, what
content areas for student training are being requested?
7. Section 2.5: Integrations. What data will be transferred to/from
the Workday platform?
8. Section 7: Price Proposal. Are vendors allowed to submit
additional pricing options for the College’s review in our own
format in addition to completing the proposal document? We
would like to explain our optional items and proposed addons.
9. Terms and Conditions: termination for convenience.
Termination for Convenience creates a great deal of financial
uncertainty for Vendor. Moreover, this provision should be
amended in that it harms competition by favoring larger vendors
over smaller ones, who are less able to handle the financial
uncertainty, but may have better products and services. Will
College strike this provision? Alternatively, will the College
acknowledge that Vendor’s subscriptions to its products and
services are invoiced annually at the beginning of each contract
year; are fully earned and due upon being invoiced, and are
nonrefundable when paid, unless the Agreement is terminated for
cause as a result of the Vendor’s breach?
The closing date has been extended to April 30, 2024 at
3:00 pm.
Offeror’s requiring their signed contract or terms and
conditions separate and apart from the foregoing must
submit such a contract, terms, and conditions with their
response. The contract will be examined and evaluated
along with the Offeror’s proposal.
Yes, the College reserves the right to reject as non-
responsive any offer that objects to any of the terms,
conditions, or specifications of this RFP. However, all
documents submitted by the Offeror will be reviewed
and considered by the College.
Including Offerors demo site in their proposal submission is
not necessary. Respondents receiving the top three (3)
highest technical scores will be invited to give a
presentation of their proposed solutions and capabilities as
part of the evaluation process.
The College is aware of the changing environment regarding
business mergers and acquisitions, and will work with
companies accordingly.
Yes, the College is seeking a training course for students that
is compliant with Title IX and VAWA.
Only need the SCORM data transferred.
Yes. Although, we will primarily be looking at the
5-year total cost for the items listed on the price proposal.
All exceptions to our terms and conditions are reviewed
and are subject to approval by General Counsel.
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MONTGOMERY COLLEGE ▪ OFFICE OF BUSINESS SERVICES
RFP TITLE: WEB-BASED SOFTWARE SOLUTION FOR HIGHER EDUCATION WORKPLACE & STUDENT
TRAINING RFP NUMBER: E524-019
RFP CLOSING DATE AND TIME: APRIL 30, 2024 @ 3:00 PM
10. Use of Contract by other Educational Institutions. Are vendors
penalized for taking an exception to the use of contract by other
institutions?
11. Use of Contract: The RFP notes that an Exception for
Montgomery County Public Schools will not be accepted. Does this
mean that vendors are required to offer awarded services/prices
to Montgomery County Public Schools?
12. MAPT Clause: If a vendor opts to participate in MAPT, are we
to complete and return the Approval Form with our proposal
response?
13. MAPT Clause: If a vendor does not want to participate in
MAPT, how should we note this in our proposal?
14. General Needs and Budget
Does Montgomery College have a designated budget for this
project, are there specific cost ranges the College is considering,
and is there flexibility in the budget for additional features or
customization?
15. Implementation and Restrictions
a. Does the College have any preferred timelines for
implementation?
b. Are there any internal IT resource limitations to consider during
implementation?
c. On-Shore/Off-Shore Model - Does the college have any
restrictions on where the work is being done and location?
16. Learning Management System (LMS) Integration
a. Are there specific functionalities required for integration with
Blackboard?
b. How important is SCORM compliance for the training modules?
17. Content and Course Requirements
a. What is the level of customization expected for the pre-
developed courses?
b. How important is the ability to add new courses beyond the
initial offering?
c. Are there specific learning objectives or assessment methods
required for each course?
d. How important are features like real-time data dashboards and
reporting functionalities?
18. Accessibility and User Experience
a. Are there specific accessibility standards the training platform
must adhere to?
b. How important is the availability of courses in Spanish for a
portion of the user?
No.
Montgomery College, serving as Lead Agency for this
procurement, has included the MAPT Cooperative Rider Clause.
This allows other public entities to ride and/or piggyback our
contracts. Unless the Bidder takes an exception, the resulting
awarded items will be available to all agencies listed.
The Approval Form is filled out by the Participating Agency.
It can be noted on the Attachment D, Contractors
Information form, item, C.3 & C.4.
The College has identified budget for this project.
a. The goal is to have the courses deployed by July 1, 2024
or shortly thereafter.
b. Unknown at this time.
c. No, but the awarded vendor must be available for
meetings, provide customer service during normal business
hours, and technical support as needed. Vendor shall not
store or process Protected Information outside of data
centers located in the United States.
a. No.
b. SCORM is a very important requirement.
a. Upload College Policies; ability to add contact information
for local service providers, campus resources, and
responsible campus employees.
b. Not essential but ideally content for the requested
courses would be refreshed. For example, if a course in
Ethics and Employee Code of Conduct is to be offered
annually, it would ideally include new content periodically
so the training is fresh and newly engaging year after year.
In addition, courses covering legal matters must be updated
when relevant laws change. For example, when Title IX
regulations are changed, the content of the course must
reflect the new regulations.
c. No
d. No
a. Yes, WCAG 2.2 AA
b. This is desirable, but not required.
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MONTGOMERY COLLEGE ▪ OFFICE OF BUSINESS SERVICES
RFP TITLE: WEB-BASED SOFTWARE SOLUTION FOR HIGHER EDUCATION WORKPLACE & STUDENT
TRAINING RFP NUMBER: E524-019
RFP CLOSING DATE AND TIME: APRIL 30, 2024 @ 3:00 PM
19. Compliance and Legal Considerations
a. How are updates handled to ensure courses reflect the latest
federal and state regulations?
b. What functionalities are required for tracking employee/student
completion of compliance training?
c. What cloud platform is the College using and does the platform
offer features to facilitate attestation of receiving training on
policies and procedures?
d. How can the training solution effectively establish
employee/student responsibility for reporting misconduct?
e. Is the college looking for Commercial-off-the -shelf (COTS)
solutions?
20. Supplier is offering a limited, non-exclusive, non-transferrable
license to its products and services to the College for the College’s
use for its own internal business purposes for the term of the
Agreement. Is this scope of license acceptable?
21. Supplier is offering pre-existing intellectual property with this
proposal consisting of SaaS solutions, associated documentation,
courses and content. Will Supplier maintain sole ownership and
control of its IP?
22. Any enhancements, modifications, improvements, derivations,
etc., to Supplier’s pre-existing intellectual property become
immediately, inextricably intertwined with the existing intellectual
property, and cannot be separated out. Will supplier maintain sole
ownership and control over any enhancements, modifications,
improvements, derivations, etc., made to its IP?
23. Supplier provides for annual billing at the beginning of each
contract year for its SaaS solutions, associated documentation and
course content. Will the College accept annual billing?
24. Will the College agree that Supplier’s SaaS subscriptions are
due and earned upon being invoiced and non-refundable when
paid unless the Agreement is terminated for cause as a result of
the Supplier’s breach?
25. The indemnification provisions provide for unlimited,
unquantifiable liability to indemnify. This is an extreme transfer of
risk to the Supplier. Supplier requests that the College limit
indemnification requirements by: (i) limiting claims to third-party
claims, and (ii) limit liability to the Supplier’s available types and
limits of insurance coverage or three times (3x) the amount paid to
the Supplier in the preceding 12 months, unless the claim for
which indemnification is sought is based upon violation of
intellectual property rights, fraud, gross negligence or willful
misconduct?.
26. The indemnification provisions provide that the College may
provide for its own defense. In the event the College decides to
mount its own separate defense, will that release the Supplier from
the duty to indemnify the College?
a. This is the responsibility of the vendor. The College is
seeking a vendor that is committed to ensuring courses are
compliant with current laws and regulations. This is
absolutely essential.
b. SCORM must be compatible with Workday No further
tracking needed.
c. SCORM must be compatible with Workday.
d. Learners will attest to receiving the policy that describes
their responsibility.
e. I believe yes. The College is not looking to engage with a
vendor on the development of courses. The College is
interested in proven training solutions. We do want to be
able to annotate or make small customizations to COTS
content.
All offered scopes of license will be evaluated by the College
accordingly.
Product ownership and control should be outlined in
submitted proposal, to be evaluated by the College.
Product ownership and control over any enhancements,
modifications, improvements, derivations, etc., should be
outlined in submitted proposal, to be evaluated by the
College.
Yes.
SaaS subscription requirements should be outlined in
submitted proposal, to be evaluated by the College.
Recommended indemnification provisions should be
outlined in submitted proposal, to be evaluated by the
College.
Recommended indemnification provisions should be
outlined in submitted proposal, to be evaluated by the
College.
*************************************** End of Questions & Answers ************************************
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