Rural Public Transportation Operational Services

Agency: The New York State Contract Reporter
State: New York
Level of Government: State & Local
  • V - Transportation, Travel and Relocation Services
Opps ID: NBD15621191061242599
Posted Date: Oct 6, 2017
Due Date: Nov 14, 2017
Source: Members Only
Issue Date: 10/06/2017 Contract Number: RFP #13-17
Rural Public Transportation Operational Services

Rural - Fixed Route-Deviation Service: (Mass-Transportation)

Successful proposer must demonstrate competence in providing Rural Mass-Transportation Services for county residents through the following means;

  • Must oversee Oswego County Public Transit, Rural - Fixed Route-Deviation routes.
  • The system must operate a schedule of regular, daily bus runs from all parts of the county and links riders to Centro routes for transportation to other areas of Central New York.
  • Collaboration and connecting/transfer points with Centro Inter-city Bus Services.
  • Rural - Fixed Route-Deviation, bus services must be managed using Oswego Countys Intelligent Transportation Software.
  • Rural - Fixed Route-Deviation must serve the majority of communities in the 986 square miles.
  • Rural - Fixed Route-Deviation must meet and exceed Americans with Disability Act requirements.
  • Rural - Fixed Route-Deviation Carrier/provider must pursue and maintain Federal Transit Administration funds
  • It is the responsibility to of the Carrier/provider to collaborate with County of Oswego and Oswego County Transportation Coalition.

Demand/Share Rides Service: (Mobility Program Cost Sharing)

Successful proposer must meet the responsibilities of specific coordinated service through a Mobility Coordinated System with the use of a robust Intelligent Transportation Software. Specific family of services consist of and not limited to: People with special mobility needs including the elderly, persons with disabilities, seniors, pre-school, employment, education, social and Health Care. This diverse family of service transportation needs (approximate 220,000 annually with potential growth) is coordinated in a Shared Ride effort using a Developed Cost Sharing Methodology in collaboration with multiple partners and services that benefit from a Mobility Program Cost Sharing.

Credential / Qualifications:

  • Current NYS Operating Authority
  • Must have a working relationship with NYS DOT
  • Demonstrated ability to secure and manage local, Federal and State grant funds
  • Demonstrated knowledge of NYS-DOT Title- 17, Bus and Passenger Vehicle Regulations
  • Demonstrated knowledge of NYS-DMV Article 19-A of the NYS Vehicle and Traffic Law and Part 6 of the Commissioners Regulations.
  • Demonstrated knowledge of Federal Transit Administration 49 CFR Part 40 Drug and Alcohol Compliance.
  • Demonstrated ability to meet Substance-Free Workplace and Substance Testing Policies compliance with both Federal Motor Carrier Safety Administration and Federal Transit Administration.
  • 5 or more Years in Rural Coordination of Humans Services Transportation.
  • Mobility Operation needs to be placed in Oswego County
  • Demonstrated knowledge of ITS (Intelligent Transportation System)
  • Demonstrated ability to collaborate with local Transportation providers
  • Must participate as a member of the Oswego County Transportation Coalition.
  • The rural Transportation Coordinator / provider of service needs to be housed in a one call center in Oswego County, with multi-agency coordinated efforts.
  • The rural Transportation Coordinator / provider needs to have an approved fleet garage to maintain and house County Bus fleet with certified mechanics.
  • Staff and drivers employed by the service provider must submit to fingerprint checks and criminal background checks. Employees with a felony offense on their record will not be employed. Some misdemeanors, contingent upon the offense, may also preclude employment for these positions.

Core Rural Technology needs:

Proposer should be able to demonstrate significant knowledge and prior use of:

  • Computer Aided Scheduling and Dispatching (CASD)
  • Geographic Information System (GIS) provides layer of data
  • Communication Technology
  • Automatic Vehicle Location (AVL)
  • Technology-enabled information, assistance and coordination center to help with transit and many other human services and health-related issues with one call
  • ITS Web based access to making trip requests, cancellations, etc.
  • Network of transit providers linked through commitment to teamwork and shared technology; OCTC will help them to expand opportunities.
  • Regional phone system that will be capable of directing all calls to one-call center as needed and making reverse calls, reminder calls, inclement weather calls, etc.
  • On-board mobile data terminals and vehicle location technology to keep track of current vehicle location, track service data and streamline reporting
  • Scheduling and dispatching software to help group trips and increase efficiency
  • Cross training for referrals back and forth among mobility and human services information and assistance centers
  • Potential for service brokerage among provider network to increase coordination and efficiency

Program Requirements

  • Coordinate and manage overall day-to-day operations necessary for the provision of rural transportation services and the maintenance of appropriate records and systems of accountability to report to Oswego County and respond to the terms of the contract.
  • Provide assurance that transportation services meet health and safety standards for vehicle maintenance, operation and inspection, driver qualifications and training, problem/complaint resolution, and the delivery of courteous, safe, and timely transportation services.
  • Prepare and maintain a detailed work plan that defines the required tasks for implementation and delivery of services of the program.
  • Certify that all transportation services billed are for those that have been properly authorized.
  • Provide staff and managers with the experience and expertise to implement the services and maintain its ongoing operations in accordance with the functional requirements specified throughout this RFP and ensuing contract.
  • Implement such service expansions or improvements as may be recommended by the County and the Transit Provider, or as may otherwise be agreed upon between the parties.


  • NYS-DOT compliance
  • ADA Compliant
  • 2-way communication
  • Security Camera System
  • Accessible

Transit Driver

  • NYS CDL Class-B Operator License
  • Must meet NYS Article 19-A Finger printing
  • Must meet Driver Physical requirements
  • Must meet NYS-DMV Article 19-A
  • Passenger relation back ground
  • List of training

ITS (Intelligent Transportation System) - Provider must be able to demonstrate a working knowledge of ITS technology

ITS technology will assist with coordination, reduce vehicle needs, improve efficiencies in mobility, and provide long term benefits to Oswego County and the New York State Transportation industry as a whole.

ITS technology will not only enhance local rural service, but will complement existing urban service as well by improving communication with adjoining counties and providers.

The rural Transportation Coordinator / provider of service should be housed in a one call center in Oswego County, with multi-agency coordinated efforts.

The rural Transportation Coordinator / provider should have an approved fleet garage to maintain and house County Bus fleet.


Cover letter: The cover letter is to be signed by an officer of the firm authorized to execute a contract for services.

Consultant Qualifications: This section must describe the areas of expertise of the consultant.

Key Personnel: Provide a proposed management structure and identify key personnel who will work on the project including a description of their abilities, qualifications, and experience.

Subcontractors: Identify any portion of the scope of work that will be subcontracted to another party and provide information regarding the qualifications and staff of the subcontractor.

Project Work Plan: Demonstrate a clear understanding of the overall project and a detailed work approach and methodology for completing the project. The work plan should list specific tasks and any specific recommendations, options, and alternatives to the proposed scope of work.

Schedule: Propose a timeline for the completion of the overall project scope by tasks.

Fee Information: Provide a detailed fee proposal by tasks, with total.

References: A list of references including projects completed by the consultant for services similar to those required by this RFP.

Interviews: Proposers may be requested to be available for interviews with staff and County officials.

  1. The County reserves the right to accept or reject, in whole or in part, any or all proposals.
Due Date: 11/14/2017 2:00 PM

Contract Term: 5 years

Location: Oswego County

Ad Type: General

Primary Contact: Oswego County
Daniel Stevens
Purchasing Director
46 East Bridge Street
Oswego, NY 13126
United States
Ph: 315-349-8307
Fax: 315-349-8308
Secondary contact: Oswego County
Daniel Stevens
Purchasing Director
46 East Bridge Street
Oswego, NY 13126
United States
Ph: 315-349-8307
Fax: 315-349-8308


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