Advancement CRM
Agency: | The New York State Contract Reporter |
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State: | New York |
Level of Government: | State & Local |
Category: |
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Opps ID: | NBD15621932637974101 |
Posted Date: | Mar 14, 2024 |
Due Date: | Apr 18, 2024 |
Source: | Members Only |
Description: SUNY Empire is looking for a CRM to stay connected with alumni and donors by managing communication and engagement, organizing events, tracking constituent data, increasing alumni and donor engagement, cultivating stewardship and long-term donor retention, and strengthening alumni affinity. The CRM will serve as a multifaceted tool designed to enhance the engagement, management, research and analysis of alumni and donor interactions and relationships. Objectives include:
The CRM will be hosted in a Cloud-based solution (SaaS) , and will integrate with the university’s ERP, Banner 9 and external APIs. Attached to this document (RFP and NYCR ad) is the Technical Specification Response Document (TSRD) associated with this solicitation . SUNY Empire requires the bidder to complete the TSRD as part of its response to this procurement . The results of this RFP will be used to award a three-year contract with the option to renew for an additional two-year period, to a vendor determined to be most qualified to meet SUNY Empire’s needs as described in this RFP. This procurement's communications are restricted under NYS Finance Law 139j. You may only contact the designated contacts on this advertisement for information. Please send all inquiries via email to both contacts listed on the ad. The RFP and response forms are attached to this advertisement. Please make all inquiries by email and only to both designated contacts indicated in this advertisement. Questions and Answers will be posted using the following link: Question and Answer website . SUNY Empire reserves the right to award no contract. "*****PLEASE BOOKMARK THIS ADVERTISEMENT AND CHECK BACK REGULARLY AS ANY UPDATES AND RFP BID ATTACHMENTS WILL BE UPLOADED HERE***** Due Date: 04/18/2024 2:00 PMContract Term: 3 Years-Options for renewal Location: Saratoga Springs, NY Ad Type: General
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