Customer Relationship Management (CRM) and Online Application Solution

Agency: The New York State Contract Reporter
State: New York
Level of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD15621971543730537
Posted Date: Mar 25, 2024
Due Date: Apr 15, 2024
Source: Members Only
Issue Date: 03/25/2024 Contract Number: TBD
Customer Relationship Management (CRM) and Online Application Solution
Description:

The CUNY Graduate School and University Center, (College) seeks a Customer Relationship Management (CRM) and Online Application solution and associated services. Prospective proposers must meet the requirements stated within the solicitation document in order to submit a proposal.

Prospective proposers are advised to read all sections of the RFP document carefully, with particular attention to RFP Part 2. "Proposal Format and Contents." and Part 4 – Scope of Work.

The term of this Contract shall be for one (1) year, with two additional one (1) year renewal options, for a total of up to three (3) years, commencing on the date that the Contract is approved and filed with the Office of the New York State Comptroller.

The Procurement Lobbying Act (PLA) Applies to this Solicitation.

The restricted period began with the publication of this ad.

Compliance Procurement Lobbying Act

Required Forms: Vendor shall complete, sign and submit the following forms if they are selected.

  1. “Offerer’s Affirmation of Understanding of and Agreement pursuant to State Finance Law § 139-j (3) and § 139-j (6) (b)”
  2. “Offerer’s Disclosure of Prior Non-Responsibility Determinations and Certification of Compliance with State Finance Law §139-j and §139-k”

Under the requirements of the State Procurement Lobbying Act all communications regarding advertised projects are to be channeled through the Office of University Controller (*Designated Contacts"). Until a designation is made, communication with any other CUNY employees concerning this project that is determined to be an attempt to influence the procurement may result in disqualification.

Contact with CUNY:

Under the requirements of the PLA, all communications regarding advertised projects are to be channeled through the Designated Contact. Communication with respect to this procurement initiated by or on behalf of an interested vendor through others than the Designated Contact may constitute an “impermissible contact” under NYS law and could result in disqualification of that vendor.

Rules and regulations and more information on this law, please visit:

http://www.ogs.ny.gov/aboutogs/regulations/advisoryCouncil/Faq.htm (Advisory Council FAQs)

http://www.jcope.ny.gov/law/lob/lobbying2.html (New York State Lobbying Act)

Due Date: 04/15/2024 12:00 PM

Contract Term: 1 year with 2 additional 1 year renewal options

Location: 365 5th Avenue, New York, NY 10016

Ad Type: General

Primary Contact: City University of New York (CUNY)
CUNY Graduate Center
Purchasing Department
Ronald Paynter
Director of Purchasing and Contracts
365 Fifth Avenue
New York, NY 10016
United States
Ph: 212-817-7609
Fax: 212-817-1635
rpaynter@gc.cuny.edu
Secondary contact: City University of New York (CUNY)
CUNY Graduate Center
Purchasing Department
Ronald Paynter
Director of Purchasing and Contracts
365 Fifth Avenue
New York, NY 10016
United States
Ph: 212-817-7609
Fax: 212-817-1635
rpaynter@gc.cuny.edu

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