Case Management Services at Phoenix Starfish Place

Agency: City of Phoenix
State: Arizona
Level of Government: State & Local
Category:
  • G - Social Services
  • Q - Medical Services
  • R - Professional, Administrative and Management Support Services
  • S - Utilities and Training Services
Opps ID: NBD15734727014461480
Posted Date: Feb 13, 2024
Due Date: Mar 22, 2024
Solicitation No: RFP-24-VSD-001
Source: Members Only

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CASE MANAGEMENT SERVICES AT PHOENIX STARFISH PLACE
Request for Proposals (RFP)
RFP-24-VSD-001
Schedule of Events
ACTIVITY (All times are local Phoenix time)
Issue RFP
Pre-Proposal Meeting (Virtual) 10:00 am
Submittal of Written Questions by 3:00 p.m.
Responses to Written Questions
Proposal Submittal by 3:00 p.m.
Proposal Submittal Location
DATE
Feb. 9, 2024
Feb. 23, 2024
Feb. 28, 2024
March 1, 2024
March 22, 2024
Bids shall be submitted
electronically via email to
hsdprocurement@phoenix.gov.
Enter the solicitation number on
the subject line of the email
when submitting your proposal.
Submit proposals and requests for alternate formats to:
Nancy Harrison, Procurement Officer
City of Phoenix Human Services Department
200 W. Washington Street, 18th Floor
Phoenix, Arizona 85003
nancy.harrison@phoenix.gov
This RFP does not commit the City to award any agreement.
All dates subject to change.
Solicitation Number: RFP-24-VSD-001
Page 1
TABLE OF CONTENTS
1. OVERVIEW:................................................................................................................................... 4
2. DESCRIPTION – STATEMENT OF NEED: ............................................................................. 4
3. PROPERTY DESCRIPTION:...................................................................................................... 4
4. SERVICE DESCRIPTION: .......................................................................................................... 4
5. PROPOSED FUNDING: .............................................................................................................. 5
6. MINIMUM QUALIFICATIONS: ................................................................................................... 5
7. AGREEMENT TERM AND CONTRACTUAL RELATIONSHIP: .......................................... 5
8. PRE-PROPOSAL MEETING: ..................................................................................................... 6
9. SCOPE OF WORK:...................................................................................................................... 7
10. CITY’S VENDOR SELF-REGISTRATION AND NOTIFICATION: ....................................... 7
11. PREPARATION OF OFFER:...................................................................................................... 8
12. EXCEPTIONS: .............................................................................................................................. 8
13. INQUIRIES:.................................................................................................................................... 8
14. ADDENDA: .................................................................................................................................... 9
15. BUSINESS IN ARIZONA............................................................................................................. 9
16. LICENSE:....................................................................................................................................... 9
17. CERTIFICATION: ......................................................................................................................... 9
18. SUBMISSION OF OFFER:.......................................................................................................... 9
19. WITHDRAWAL OF OFFER: ..................................................................................................... 10
20. OFFER RESULTS: ..................................................................................................................... 10
21. PRE-AWARD QUALIFICATIONS: .......................................................................................... 10
22. AWARD OF CONTRACT:......................................................................................................... 10
23. CITY’S RIGHT TO DISQUALIFY FOR CONFLICT OF INTEREST:.................................. 11
24. SOLICITATION TRANSPARENCY POLICY:........................................................................ 11
25. PROTEST PROCESS:............................................................................................................... 12
26. PUBLIC RECORD: ..................................................................................................................... 13
27. LATE OFFERS: .......................................................................................................................... 13
28. RIGHT TO DISQUALIFY:.......................................................................................................... 13
29. CONTRACT AWARD: ............................................................................................................... 14
30. EQUAL LOW OFFER: ............................................................................................................... 14
31. EVALUATION OF COMPETITIVE SEALED OFFERS ........................................................ 14
Solicitation Number: RFP-24-VSD-001
Page 2
32. DETERMINING RESPONSIVENESS AND RESPONSIBILITY.......................................... 14
33. DETAILED EVALUATION OF OFFERS AND DETERMINATION OF COMPETITIVE
RANGE ......................................................................................................................................... 15
34. OFFERS NOT WITHIN COMPETITIVE RANGE................................................................... 15
35. DISCUSSIONS WITH OFFERS IN THE COMPETITIVE RANGE...................................... 15
36. BEST AND FINAL OFFER (BAFO) ........................................................................................ 16
SECTION II – DRAFT AGREEMENT ............................................................................................... 17
SECTION III – SUBMITTALS ............................................................................................................ 18
EXHIBITS:
EXHIBIT A - SCOPE OF WORK
EXHIBIT B – ITIMIZED SERVICE BUDGET
EXHIBIT B1 – BUDGET NARRATIVE
EXHIBIT B2 – FISCAL ABILITY QUESTIONNAIRE
EXHIBIT C – INDEMNIFICATION & INSURANCE REQUIREMENTS
EXHIBIT D – SUBRECIPIENT’S CERTIFICATE OF INSURNACE
EXHIBIT E – SUPPLEMENTAL TERMS AND CONDITIONS
ATTACHMENTS:
ATTACHMENT A – DRAFT AGREEMENT
ATTACHMENT B - CERTIFICATION REGARDING DEBAREMENT
ATTACHMENT C - CONFIDENTIAL INFORMATION FORM
ATTACHMENT D - CONFLICT OF INTEREST AND SOLICTATION
TRANSPARENCY FORM
ATTACHMENT E - AUTHORITY TO SIGN DOCUMENTS
ATTACHMENT F - REFERENCES
ATTACHMENT G - PAYMENT TERMS & OPTIONS
ATTACHMENT H – ASSURANCES NON-CONSTRUCTION PROGRAMS
ATTACHMENT I - AFFIDAVIT OF LAWFUL PERSENCE BY MAIL
ATTACHMENT J - PROPOSAL SUBMITTAL AFFIDAVIT
ATTACHMENT K – CERTIFICATION OF ABILITY TO OBTAIN REQUIRED
INSURANCE
ATTACHMENT L – OFFER FORM
Solicitation Number: RFP-24-VSD-001
Page 3
SECTION I – INSTRUCTIONS
CITY OF PHOENIX
RFP Process
1. OVERVIEW:
The City of Phoenix established Phoenix Starfish Place (PSP) in 2017 to provide
direct services in a residential setting to the victims of female human trafficking
survivors with a specific focus on female victims of sex trafficking and their
immediate families. The program is located at a city owned fifteen-unit apartment
complex where residents receive supportive services, direct counseling, assistance
developing life and parenting skills, assistance with their educational goals and with
gaining meaningful employment. The goal of Phoenix Starfish Place is to provide
residents with the support, skills and tools needed to break-a-way from their former
circumstances and become independent productive members of the community.
2. DESCRIPTION – STATEMENT OF NEED:
The City of Phoenix invites sealed offers for victim services and case management
services at Phoenix Starfish Place, a residential setting serving the victims of sex and
human trafficking as described in this solicitation. Community Development Block
Grant (CDBG) Funding, $750,000 dollars (for the term of 5 years), are made available
for case management services on-site, seven days a week at a discrete location within
the City of Phoenix.
3. PROPERTY DESCRIPTION:
Phoenix Starfish Place, built in 2013, is a 15-unit multi-family housing community
originally designed to serve as transitional housing for families experiencing
homelessness as a result of sex trafficking. The property sits on 1.8 acres and
includes a mixture of two- and three-bedroom units. A 4,000-square foot resident
services building includes a multi-purpose space with kitchen amenities; an early
childhood classroom space; and rooms for programming and activities. The building
also has three private offices for on-site staff. One will be designated to the property
management company and two to the agency selected to provide case management
services through this solicitation. The address is unpublished.
4. SERVICE DESCRIPTION:
Phoenix Starfish Place is a program that is evolving and moving to a two-year
transitional living facility. As such, proposers may be required to develop standard
practices and program guidelines that may change over time. Close coordination
with key stakeholders (ASU, the city of Phoenix Housing Department, city of Phoenix
Human Services Department and the selected property management firm) is
required in the development of operational policies and procedures and for the daily
administration of the services contracted. For the purposes of contract
administration, proposer shall be responsive to the Housing Services department.
Solicitation Number: RFP-24-VSD-001
Page 4
SECTION I – INSTRUCTIONS
CITY OF PHOENIX
Phoenix Starfish Place will provide transitional housing for fifteen households who
are female human trafficking survivors with a specific focus on female victims of sex
trafficking. Existing residents currently occupy this property with a Section 8
Housing Choice Voucher (HCV) and will be offered the choice to take their HCV
and move off-site or remain on site without an HCV and participate in an up to two-
year transitional program. After successful completion of the program, subject to
eligibility, residents will be offered a new HCV to move off-site and subsidize the
monthly rental fee, contributing a percentage of their income towards rent.
Eligible new households will be referred through Arizona State University and
approved for housing by the city of Phoenix Housing Department and Property
Management Company. Upon completion of an up to two-year on-site housing
supportive program, subject to eligibility, residents will be offered a Section 8
Housing Choice Voucher (HCV) to move off-site and subsidize the monthly rental
fee, contributing a percentage of their income towards rent. Two full-time case
managers will provide trauma informed case management and support services on-
site to resident households. Additional services coordinated by Arizona State
University and provided by a variety of city of Phoenix program(s) and community-
based provider agencies will also be available to resident households on-site.
5. PROPOSED FUNDING:
Approximate funding for these services shall not exceed $150,000.00 annually or
$750,000.00 over the (5) five-year term. Services are scheduled to begin July 1,
2024, pending approval of anticipated Federal Community Development Block Grant
(CDBG) Funding.
6. MINIMUM QUALIFICATIONS:
Each Offeror must demonstrate in its proposal that it meets the minimum
qualifications, or its proposal will be disqualified as non-responsive.
7. AGREEMENT TERM AND CONTRACTUAL RELATIONSHIP:
7.1. The City may require the selected Offeror to participate in negotiations and to
submit such costs, technical or other revisions of the submittals as may result from
negotiations. The City shall draft all final contracts and documents that result from
this RFP.
7.2. The language contained in Section II – Subrecipient Draft Agreement Exhibit
A and Offeror’s statement of qualifications will form the basis of any resulting
contract. However, this RFP does not commit the City to enter into a contract, to
pay any costs incurred in the preparation of a submittal to this request or in
Solicitation Number: RFP-24-VSD-001
Page 5
This is the opportunity summary page. You are currently viewing an overview of this opportunity and a preview of the attached documentation. For more information, please visit the Publication URL Web page.

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