RFP # 037-2024
CITY OF SPRINGFIELD, MISSOURI
DIVISION OF PURCHASES
Denise Neuleib, Buyer
City of Springfield
Division of Purchases
218 E. Central
Springfield, MO 65802
Date Issued: January 16, 2024
Buyer’s Email: dneuleib@springfieldmo.gov
Telephone Number: 417-864-1624
REQUEST FOR PROPOSALS (RFP) #037-2024
TITLE-SIGNATURE PAGE
The City of Springfield will accept electronically submitted proposals through its’ e-bidding service provider, DemandStar, from
qualified persons or firms interested in providing the following:
OVER-THE-TOP (OTT) VIDEO STREAMING SERVICES
PROPOSALS MUST BE UPLOADED INTO THE DEMANDSTAR E-BIDDING SYSTEM PRIOR TO 3:00 P.M. (CST) ON
TUESDAY, FEBRUARY 13, 2024. Proposals will be read aloud publicly at the specified closing date and time via teleconference.
To participate dial (605) 313-5650, then enter access code 651222.
• Proposers are to submit all pages of this RFP identified with “RETURN THIS PAGE” stated on the bottom right corner of said pages. Failure
to do so shall render your proposal non-responsive.
• Proposals received after the opening date and time shall not be considered.
• The attached Terms and Conditions shall become part of any contract resulting from this bid.
• The cutoff for any questions pertaining to this RFP is January 30, 2024 at 12:00 P.M. (CST). Any questions shall be submitted in writing to
the buyer identified above.
• HAND DELIVERED, FAXED, OR EMAILED PROPOSALS WILL NOT BE ACCEPTED.
A PRE-PROPOSAL CONFERENCE IS SCHEDULED FOR MONDAY, JANUARY 22, 2024 at 11:30 A.M. (CST). The pre-proposal conference shall be conducted
via videoconference. To participate email the Buyer, Denise Neuleib, at dneuleib@springfieldmo.gov for the link and password. All interested proposers
are encouraged to participate.
The undersigned certifies that he/she has the authority to bind this company in a contract to supply the service or commodity in accordance
with all terms and conditions specified herein. Please type or print the information below.
Respondent is REQUIRED to complete, sign, and return this form with their submittal.
NOTE: All businesses doing business in the State of MO should be registered with the Missouri Secretary of State. Upon MO registration, a charter
number is issued and should be identified below. If your business is exempt, the exemption number should be referenced below, in lieu of a charter
number.
Company Name
Authorized Person (Print)
Address
Signature
City/State/Zip
Title
Telephone #
Fax #
Date
Tax ID #
Email
State of Missouri Charter Number or Exemption Number
Revised: BC: 01/08/2024
Reviewed By Law: 01/08/2024
Page 1 of 41
RETURN THIS PAGE
RFP # 037-2024
LEGAL NOTICE:
REQUEST FOR PROPOSAL NUMBER 037-2024
The City of Springfield will accept electronically submitted proposals through its’ e-bidding service provider, DemandStar, from
qualified persons or firms interested in providing the following: Over-The-Top (OTT) Video Streaming Services.
VENDOR NOTE 1: To register with DemandStar go to: https://www.demandstar.com/registration
VENDOR NOTE 2: For information on how to navigate DemandStar go to: http://network.demandstar.com/wp-
content/uploads/2021/01/DemandStar-Supplier-User-Guide.pdf
VENDOR NOTE 3: If you have issues registering or uploading a proposal, please contact DemandStar toll-free at (866) 273-1863.
DemandStar office hours are 8:00 A.M. to 7:00 P.M. (CST) Monday through Friday. You can also contact the Division of Purchases at
(417) 864-1620 or the Buyer stated on the Title-Signature Page of this solicitation document between the hours of 8:00 A.M. to 5:00
P.M. (CST), Monday through Friday.
It is strongly recommended that vendors register with DemandStar as soon as possible to ensure your ability to provide a response
to this solicitation by the due date and time. If you have any issues with DemandStar setup or navigation call (206) 940-0305.
Proposals must be received electronically in the City’s e-bidding service provider DemandStar by 3:00 P.M. (CST), ON TUESDAY,
FEBRUARY 13, 2024. The name of the Offerors will be read aloud publicly at the specified proposal closing date and time via
teleconference. To participate dial (605) 313-5650, then enter access code 651222.
A PRE-PROPOSAL CONFERENCE IS SCHEDULED FOR MONDAY, JANUARY 22, 2024 at 11:30 A.M. (CST). The pre-proposal conference shall be conducted
via videoconference. To participate email the Buyer, Denise Neuleib, at dneuleib@springfieldmo.gov for the link and password. All interested proposers
are encouraged to participate.
The City is committed to providing opportunities to DBE, MBE, and WBEs and encourages such business enterprises to submit a
response to this solicitation.
RFP documents and any addendums are available via the following methods:
1. By accessing the City’s e-bidding service provider DemandStar at
https://www.demandstar.com/supplier/bids/agency_inc/bid_list.asp?f=search&mi=548029
2. By accessing the Purchasing Division’s webpage https://www.springfieldmo.gov/bids.aspx
For any contract for services greater than $5,000, the successful offeror shall comply with § 285.530, RSMo., as amended, and (1)
provide by sworn affidavit affirmation that it does not knowingly employ any person who is an unauthorized alien and (2) provide
documentation affirming its enrollment and participation in a federal work authorization program with respect to the employees
working in connection with this contract. The required documentation affirming enrollment must be from the federal work
authorization program provider. A letter from the Offeror reciting compliance is not sufficient. The signed and notarized Work
Authorization Affidavit and the Electronic Signature Page from the E-Verify program shall be provided prior to the issuance of a contract.
Revised: BC: 01/08/2024
Reviewed By Law: 01/08/2024
Page 2 of 41
Cover Title-Signature Page
Legal Notice
Table of Contents
TABLE OF CONTENTS
PART I
Description of Project and Services Required
1.0 Introduction
2.0 Scope of Services
3.0 City Provided Services
4.0 Additional Agreements
5.0 Timeline for RFP Process and Project Completion
PART II
Standard Instructions to Offerors and Conditions of Request for Proposal
1.0 Preparation of Proposals
2.0 Submission of Proposals
3.0 Legal Name and Signature
4.0 Modifications, Corrections, or Withdrawal of Proposals
5.0 Clarification and Addenda
6.0 Responsive and Responsible Offeror
7.0 Reserved Rights
8.0 The Right to Audit
9.0 Right to Protest
10.0 Ethical Standards
11.0 Applicable Law
12.0 Jurisdiction
13.0 Collusion
14.0 Conflict
15.0 Debarment and Suspension Status
16.0 RFP Forms
17.0 Payment Terms
18.0 Regulations
19.0 Proposal Opening
20.0 Request for Additional Information
21.0 Contract Documents
22.0 Ownership of Documents
23.0 Confidentiality of Documents
24.0 Equal Opportunity Clause
25.0 Business License
26.0 Nonresident/Foreign Contractors
27.0 Additional Services
28.0 Local Vendor Preference
Format, Content, and Submission of Proposals
1.0 Forms and Attachments
2.0 Proposal Due Date
3.0 Addenda
4.0 Selection Process
5.0 Awards
6.0 Budgetary Constraints
7.0 Order of Precedence
8.0 Affidavit for Service Contracts
9.0 Open Competition
10.0 Additional Purchases by Other Public Entities
PART III
Revised: BC: 01/08/2024
Reviewed By Law: 01/08/2024
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RFP # 037-2024
11.0 Work Authorization Affidavit and E-Verify
12.0 Insurance Requirements
13.0 Compliance
14.0 Sample Contract
15.0 Renewal Option
16.0 Questions Regarding Specifications or Proposal Process
17.0 Criteria for Award
Enclosure I, Proposal Ranking Score Sheet
Enclosure II, Interview Ranking Score Sheet
Enclosure III, Table of Contents for Submittal
Form No. 1: Provider Profile
Form No. 2: Key Outside Consultants
Form No. 3: List of References and Experience
Form No. 4: Resumes of Key Personnel
Form No. 5: Project Approach Narrative
Form No. 6A: Task/Personnel Breakdown
Form No. 6B: Fee Schedule
Form No. 6C: Total Cost
Form No. 7: Affidavit of Compliance
Form No. 8: Certification Regarding Potential Conflicts of Interest
Form No. 9: Additional Services
Form No. 10: Certification of Signature Authority Form
Form No. 11: “Statement of No Proposal”
Insurance Requirements
PART IV
Standard Terms and Conditions
PART V
RFP # 037-2024
Revised: BC: 01/08/2024
Reviewed By Law: 01/08/2024
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RFP # 037-2024
PART I
DESCRIPTION OF PROJECT AND SERVICES REQUIRED
1.0 INTRODUCTION/DESCRIPTION OF PROJECT/SERVICES:
The City of Springfield is seeking proposals from qualified firms/providers to provide Over-The-Top (OTT) Video Streaming Services.
A contract will be issued in the form of a one (1) year term contract with the option to renew the contract for four (4) additional
one-year terms.
1.1 Description of Operations or Background:
The City is seeking a turnkey membership platform for video creation, with everything in one place needed to launch,
manage, and grow a membership community in one single place. The City is specifically looking for Over-The-Top (OTT) apps
to provide a system for delivering video streaming to smart TVs and computers without the ability to monetize.
2.0 SCOPE OF SERVICES:
Service Provider shall build and support an end-to-end live and video on-demand direct to consumer service that distributes broadcast
assets of the City of Springfield. This new digital video interface shall allow the City to stream to multiple streaming platforms in
an attractive and user-friendly interface across multiple platforms such as Roku, Hulu, Apple, Amazon Fire Stick, Google Play, etc.
by the end of the City’s 2024 fiscal year ending June 30, 2024.
The City is specifically looking for Over-The-Top (OTT) apps to provide a system for delivering video streaming to smart TVs and
computers without the ability to monetize.
2.1 General Requirements:
2.1.1 Video Content Management Solution: Upload, organize and manage video content.
2.1.1.1 Up to 50 hours of live streaming a month.
2.1.1.2 Minimum of 400 hours of on-demand video storage.
2.1.1.3 Minimum of 100k viewing minutes per month of bandwidth.
2.1.1.4 Video Player: Fast video playback in HD.
2.1.1.5 Security: Keep videos and user data secure.
2.1.2 24/7 support for the City and the membership community.
2.1.3 Customizable for the City of Springfield.
2.1.3.1 Branded Membership Apps: Distribute to mobile devices and TVs. No coding skills required.
2.1.3.2 Ability to build a strong community around the videos.
3.0 CITY PROVIDED SERVICES:
The City shall provide video library content and consulting on the best way to integrate new service with current City website.
4.0 ADDITIONAL AGREEMENTS: If applicable, any additional agreement(s)/contracts proposed by Offeror shall be included with
Offeror’s proposal as an attachment and may become exhibits of an ensuing City contract.
Revised: BC: 01/08/2024
Reviewed By Law: 01/08/2024
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