Proposal for Nextgen 9-1-1 Core Services-ESINET.pdf ADDENDUM #3
| Agency: | Navajo Nation |
|---|---|
| State: | Arizona |
| Level of Government: | State & Local |
| Category: |
|
| Opps ID: | NBD16912128845390360 |
| Posted Date: | Jan 31, 2024 |
| Due Date: | Feb 6, 2024 |
| Solicitation No: | BID No. 24-01-3211GC |
| Source: | Members Only |
Navajo Nation Division of Public Safety
BID No. 24-01-3211GC
ADDENDUM #3
Attachment Preview
MEMORANDUM
TO
:
ALL BIDDERS
FROM
:
________________________
Dwayne Hogue, Police Sergeant
Auxiliary Services, Navajo Police Department
DATE
:
January 30, 2024
SUBJECT :
RFP No. 24-01-3211GC
Notice is hereby given with Addendum three (3) to Request for Proposal RFP# 24-01-3211GC
NextGen 9-1-1 Core Services/ESInet with bidder questions and answer tabulations.
1. PROSPECTIVE BIDDER QUESTIONS AND ANSWERS:
Tabulation of questions from prospective bidders and the respective answers
regarding RFP # 24-01-3211GC NextGen 9-1-1 Core Services/ESInet.
All other RFP requirements and proposal format remain unchanged.
If you have any questions, I can be reached at (928) 637-5826 or dhogue@navajo-nsn.gov. Thank
you.
Navajo Police Department - Headquarters
Post Office Box 3360, Window Rock (Navajo Nation), Arizona 86504
Office of the Chief of Police: 928-729-4513
RFP NEXT GEN 911 CORE SERVICES/ESINET” BID# 24-01-3211GC
Addendum Tabulation of Questions and Answers - January 29, 2024
Similar Q's
Extension
Request
Entity
Posing
Question
Questions Posed
AT & T Requested extension of time to respond.
Comtech Requested extension of time to respond.
Motorola Requested extension of time to respond.
Answers
1) Initial Response: Your request for an extension of time to provide a proposal for
RFP -Next Gen 9-1-1 Core Services- ESINet 24-01-3211GC has been received. Due
to the project timelines set forth by the Navajo Nation, which are described in
“Exhibit A” of “Next Gen 9-1-1 Core Services- ESINet 24-01-3211GC ”, and
concerns with potential worldwide supply chain delays, it is not feasible to grant your
request. If you choose to proceed with your bid, we are available via email to provide
you with technical information as needed to facilitate your response.
2) Final Response: Based on the last executive meeting, it was determined to extend
the deadline for submittal RFP “NEXT GEN 911 CORE SERVICES/ESINET” BID#
24-01-3211GC to February 6, 2024. The addendum to the dates will be posted on the
Office of Controller’s website @ www.nnooc.org.
1) Initial Response: Same as above
2) Final Response: Same as above
1) Initial Response: Same as above
2) Final Response: Same as above
Physical AT & T Can you please identify the exact addresses of the 2 PSAPs
Location
and the Data Center?
Information
The locations are listed on Page 33 of the RFP. Kayenta does not have an address so
the coordinates are listed, however, they are inaccurate on the RFP document and an
amendment will be released soon. Here are the locations listed on Page 33:CPE Data
Center in Shiprock: NTUA/NOC DC W. HWY 64 Shiprock, NM 87420 . New
Primary PSAP B in Kayenta (Corrected Coordinates): 36.712944, -110.252750
Motorola Is there a physical street address and building location for the
NTUA/Noc Data Center on W Highway 64?
The address listed in the RFP is NTUA/NOC DC W. HWY 64 Shiprock, NM 87420.
The Navajo Nation doesn’t have complete addressing. This GPS on Internet Explorer
may be helpful 36.777417, -108.702257. There is also more information on Internet
Explorer than there is on Google.
Page 1
RFP NEXT GEN 911 CORE SERVICES/ESINET” BID# 24-01-3211GC
Addendum Tabulation of Questions and Answers - January 29, 2024
Similar Q's
Entity
Posing
Question
Questions Posed
Answers
Nena Standard AT & T There are several references to 99.9999% of availability.
The NENA Standard of 99.999% is acceptable. The 99.9999% requirement was to
ESInet core services standard is 99.999%. Is the requirement ensure the system had a dual (hot standby) core.
actually 99.9999%?
Motorola Please validate that when the RFP states "99.9999%" it should The NENA Standard of 99.999% is acceptable.
be "99.999%" (industry standard).
Exhibit A,
Section VI and
VII - ANI/ALI
Controller
AT & T
Section VI Minimum Technical requirements – Is this
The proposal must address functionality and compatibility specifications for ANI/ALI
intended to be part of the PSAP Hardware and Software RFP? Controller. The ESInet RFP was written to accommodate the potential that the ESInet
Should this be removed from ESInet RFP? This is referenced Provider and the CPE vendor would be the same vendor because many bidders in the
multiple times in Minimum Technical Requirements.
911 space provide both ESInet and CPE. The Navajo Nation emphasizes that the
integration of the ESInet and CPE must be able to operate seamlessly end-to-end.
However, if the ESInet Vendor and CPE Vendor are different, the requirement for
seamless integration remains the same - it is just that the ESInet and CPE demark
point would be the endpoint for their services, but both vendors must work together to
ensure the same seamless end-to-end functionality as it would be with a single vendor.
The ESInet provider, if different from than the CPE provider, will have to ensure the
flow of ANI/ALI from the ESInet to the point of Demark at the PSAP.
Comtech Exhibit A, VI. Minimum Technical Requirements; Exhibit A, The proposal must address functionality and compatibility specifications for ANI/ALI
VII. Minimum System Requirements, 2. ANI/ALI Controller- Controller. The ESInet RFP was written to accommodate the potential that the ESInet
17-18 of 59; 19 of 59- RFP Exhibit A lists an ANI/ALI
Provider and the CPE vendor would be the same vendor because many bidders in the
Controller as a “key system requirement” of the NextGen 9-1- 911 space provide both ESInet and CPE. The Navajo Nation emphasizes that the
1 Core Services/ESInet RFP (#24-01-3211GC). However, an integration of the ESInet and CPE must be able to operate seamlessly end-to-end.
ANI/ALI controller is a component of a NG9-1-1 call
However, if the ESInet Vendor and CPE Vendor are different, the requirement for
handling system for which the Navajo Nation released a
seamless integration remains the same - it is just that the ESInet and CPE demark
separate RFP (#24-01-3210GC). Does the Navajo Nation want point would be the endpoint for their services, but both vendors must work together to
to procure an ANI/ALI controller as part of RFP #24-01-
ensure the same seamless end-to-end functionality as it would be with a single vendor.
3211GC?
The ESInet provider, if different from than the CPE provider, will have to ensure the
flow of ANI/ALI from the ESInet to the point of Demark at the PSAP. No, the
Navajo Nation will not procure a separate ANI/ALI Controller for the ESInet.
Page 2
RFP NEXT GEN 911 CORE SERVICES/ESINET” BID# 24-01-3211GC
Addendum Tabulation of Questions and Answers - January 29, 2024
Similar Q's
Entity
Posing
Question
Questions Posed
Exhibit A,
Section VI and
VII - Work-
station
AT & T
Section VI item 8 – call handling vendors do not allow
monitoring past ESInet demarc, can this be updated to not
include “down to workstation level?”
Answers
The proposal must address functionality and compatibility specifications for
Workstations. This language is intended to convey that the NG911 ESInet provider
must be able to provide all the required Workstation integration needed should the
NG911 ESInet provider be different than the CPE vendor to ensure the ESInet works
seamlessly with the CPE at the PSAP. The ESInet provider, if different than the CPE
provider, will have to ensure that there is seamless integration of the ESInet to the
point of Demark at the PSAP’s workstations.
Comtech Exhibit A, VI. Minimum Technical Requirements; Exhibit A, The proposal must address functionality and compatibility specifications for
VII. Minimum System Requirements, 3. NG9-1-1
Workstations. This language is intended to convey that the NG911 ESInet provider
Workstations- 17-18 of 59; 19-20 of 59- RFP Exhibit A lists must be able to provide all the required Workstation integration needed should the
NG9-1-1 workstations as a “key system requirement” of the NG911 ESInet provider be different than the CPE vendor to ensure the ESInet works
NextGen 9-1-1 Core Services/ESInet RFP (#24-01-3211GC). seamlessly with the CPE at the PSAP. The ESInet provider, if different than the CPE
However, NG9-1-1 workstations are a component of a NG9-1- provider, will have to ensure that there is seamless integration of the ESInet to the
1 call handling system for which the Navajo Nation released a point of Demark at the PSAP’s workstations. No, the Navajo Nation will not procure
separate RFP (#24-01-3210GC). Does the Navajo Nation want separate workstations from the ones provided by the CPE Vendor.
to procure NG9-1-1 workstations as part of RFP #24-01-
3211GC?
Motorola Please clarify: "The vendor shall recommend the best solution The NG911 ESInet provider must be able to provide all the required ANI/ALI and
for host and remote sites". This RFP states that there is a host Workstation integration needed should the NG911 ESInet provider be different than
location that will house all Emergency Call Handling (NG911) the CPE vendor to ensure the ESInet works seamlessly with the CPE.
equipment where our demarc is located. The remote sites
(Primary PSAPs) are not part of NGCS. Is this requirement
more applicable for the "PSAP Hardware/Software RFP: 24-
01-3210GC"
Page 3
RFP NEXT GEN 911 CORE SERVICES/ESINET” BID# 24-01-3211GC
Addendum Tabulation of Questions and Answers - January 29, 2024
Similar Q's
Entity
Posing
Question
Questions Posed
Clarify Contents Comtech Contents of Proposal Submittal; Exhibit A- 2-4 of 59; 12-33
of Proposal
of 59- RFP Section 4. Contents of Proposal Submittal does
not request information related to the technical solution or
system. However, RFP Exhibit A includes requirements to
describe, detail, outline, and define the system. Does the
Navajo Nation want inline responses to the RFP Exhibit A
requirements?
Answers
We understand that the time constraints perhaps will not allow bidders to submit a
proposal as detailed as you would like to present. Please respond on the questions as
understood and comply and provide any relevant information you can as time allows.
Be prepared to present the proposal if more information is needed at the Navajo
Nation's request.
Motorola The RFP instructions on page 2, item #4 "Contents of
Proposal Submittal" appear to ask that bidders
provide/describe detailed answers/content for A - L. Can
Navajo Division of Public Safety confirm bidders must also
provide detailed answers in Exhibit A (SOW) or will a
"comply" or "understood" acknowledgement for each item
suffice?
We understand that the time constraints perhaps will not allow bidders to submit a
proposal as detailed as you would like to present. Please respond on the questions as
understood and comply and provide any relevant information you can as time allows.
Be prepared to present the proposal if more information is needed at the Navajo
Nation's request.
x
AT & T Item I Procurement Objective – Legacy Interoperability – The Navajo Nation only has PSTN lines into the Seven Navajo Dispatch Centers. No
What are the legacy, transitional, and i3 systems that are
CAMA trunks to deliver ANI/ALI or IP trunks. Basic 911 service is what the Navajo
deployed today for Navajo Nation?
Nation has now for on-reservation lines (the CO converts 911 into the speed dial
Navajo PSTN lines).
Section VII item 6 letter D - Direct PSAP/IP Facility
Connectivity – can this be updated to not include this
requirement? Should this be part of the Hardware/Software
RFP?
With the current Navajo ESInet design of all CPE being terminated at the Shiprock
Data Center and remoted to the two PSAPs in Ya-Ta-Hay and Kayenta, the Direct
PSAP/IP Facility terminates in Shiprock unless a separate Split A/B CPE design is
recommended then it goes to both locations: Shiprock and Ya-Ta-Hey.
Section VIII item 3 bullet 3.1 – Can this be updated to not
include this requirement? Should this be part of the
Hardware/Software RFP?
How many wireline telephone numbers are there in Navajo
Nation?
To the point of demark.
We do not have data for this answer. Based on cell phone usage, it is estimated that
approximately less than 20,000 people have wireline telephone numbers.
Page 4
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