RFP 497-24 – Bedside nurse/Support staff/Clinical process improvement consulting services [PDF]

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Agency:	University of New Mexico Health System
State:	New Mexico
Level of Government:	State & Local
Category:	Q - Medical Services R - Professional, Administrative and Management Support Services
Opps ID:	NBD18851789962123061
Posted Date:	Mar 27, 2024
Due Date:	Apr 19, 2024
Solicitation No:	RFP 497-24
Source:	Members Only

Posting Date	Title	Due Date	Award Date	Awarded To	Buyer
4/1/2024	RFP 497-24 – Bedside nurse/Support staff/Clinical process improvement consulting services [PDF]	4/19/24

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THE REGENTS OF THE UNIVERSITY OF NEW MEXICO (THE “REGENTS”), for its

public operation known as the UNM HEALTH SCIENCES CENTER, specifically the

UNIVERSITY OF NEW MEXICO HOSPITALS (UNMH)

PURCHASING DEPARTMENT

933 Bradbury Dr. SE, Suite 3165

ALBUQUERQUE, NM 87106

ISSUANCE DATE: APRIL 1, 2024

Request for Proposals (“RFP”) Title and Number: RFP 497-24 – BEDSIDE NURSE/SUPPORT

STAFF/CLINICAL PROCESS IMPROVEMENT CONSULTING SERVICES

1. Offer Due Date/Time: ALL OFFEROR PROPOSALS MUST BE RECEIVED FOR REVIEW

AND EVALUATION BY THE PROCUREMENT SPECIALIST OR DESIGNEE REFERENCED ON

THIS COVER PAGE NO LATER THAN 2:00 PM MOUNTAIN STANDARD TIME/DAYLIGHT

TIME ON FRIDAY, APRIL 19, 2024. Proposals received after this deadline will not be accepted. The

date and time of receipt will be recorded for each proposal.

2. UNMH invites you (“Offeror”) to submit an offer for materials and/or services set forth in this

RFP. Please read carefully the instructions, specifications, and Standard Terms and Conditions, because

failure to comply therewith may result in an offer being classified as unresponsive and disqualified. New

Mexico civil and criminal law prohibits bribes, gratuities and kickbacks. (13-1-191 NMSA 1978)

3. Procurement Specialist Contact Information: The UNMH has assigned a Procurement

Specialist who is responsible for the conduct of this procurement whose name, address, telephone number

and e-mail address are listed below:

Name:

Title:

Telephone:

E-mail:

Address:

Gary Prososki

Procurement Specialist

(505) 227-1375

gprososki@salud.unm.edu

933 Bradbury Drive, SE, Suite 3165

Albuquerque, NM 87106

4. Public Disclosure: Responses to Become Public Records. All materials submitted in response to

this RFP become a matter of public record and shall be regarded as public record.

New Mexico Inspection of Public Records Act, Section 14-1-1 et seq., NMSA 1978 as Amended

(“IPRA”)limits the UNMH’s ability to withhold prequalification and bid data to trade secrets or

records, the disclosure of which is exempt or prohibit pursuant to federal or state law.

5. Confidentiality: As a state institution, UNMH is subject to the IPRA, so unless there is an

exception under the law, documents in the University's possession are subject to review by any

member of the public. One exception to this general rule is for trade secrets. Trade secrets are

not subject to disclosure under an IPRA request. New Mexico law defines a "trade secret" at

NMSA Sec. 57-3A-2. Please review the definition (or have your company attorney do so) and

explain how the pages that you have marked as "Confidential" fall within New Mexico's

definition of a trade secret.

6. The UNMH will recognize as confidential only those elements in each response, which are

readily separable from the proposal into its own section and which are clearly marked as

“CONFIDENTIAL” or “PROPRIETARY” in order to facilitate eventual public inspection of

the non-confidential portion of the proposal. PLEASE NOTE: The price of products offered or

the cost of services proposed shall not be designated as proprietary or confidential information.

UNMH will ignore markings of “CONFIDENTIAL” on proposal cover sheets or on every page.

Vague designations and blanket statements regarding entire pages or documents are insufficient and

shall not bind the UNMH to protect the designated matter from disclosure. Do not mark your cover

page confidential. Do not put the word “confidential” on every page. Do not identify pricing as

confidential.

If you identify any portions of our proposal as confidential or as a trade secret, you agree, by

submitting your proposal, that UNMH’s sole obligation in connection with an IPRA request relating

to your proposal is to provide you with notice of the IPRA request so that you may seek relief as you

may deem appropriate. UNMH reserves the right to reject any proposal not in compliance with this

paragraph.

The UNMH shall not in any way be liable or responsible for the disclosure of any records if they are

not plainly marked “CONFIDENTIAL” or “PROPRIETARY” or if disclosure is required by law,

regulation, subpoena, order of the court or other legal requirements that purports to compel

disclosure, including without limitation, the IPRA.

7. Table of Contents:

Section I.

Section II.

Section III.

Exhibit A.

Exhibit B.

Exhibit C:

Exhibit D:

Exhibit E:

Exhibit F:

Exhibit G:

Exhibit H:

Exhibit I:

Introduction and General Information

Proposal Copies and Format

Additional Instructions to Offerors

Scope of Work

Evaluation Criteria

Resident Veterans Preference Certification

Authorized Signature Page

Small & Small Disadvantaged Business Certification

Conflict of Interest Certificate Form

Insurance Requirements

Certification and Disclosure regarding Payments to Influence certain Federal

Transactions (April 1991)

Standard Terms and Conditions

(Blank to next page)

SECTION I. INTRODUCTION AND GENERAL INFORMATION

The purpose of this Request of Proposals (RFP) is to solicit sealed proposals to establish contract(s)

through competitive negotiations for the procurement of goods and/or services set forth in Exhibit A,

Scope of Work.

It is intended that this RFP will result in UNMH entering into a contractual agreement with one or more

successful Offeror(s), for an initial strategic planning project, and possible subsequent projects for an

initial contract term of four (4) year(s) with an option to renew, as provided for in NMSA 13-1-150

(Multi-Term Contract). Continuation of the contract(s) is contingent upon satisfactory contract

compliance by the Contractor, as determined by UNMH. The UNMH must approve all contract renewals,

amendments and adjustments.

1.1 Forms and Exhibits. The RFP Submission Forms and Exhibits and the other documents requiring

execution by the Offeror shall be completed and signed by a duly authorized representative of the

Offeror. Proposals should be completed without delineations, alterations, or erasures. Should there

be any discrepancy between the original and any of the copies, the original shall prevail.

1.2 Requirements. For purposes of this RFP:

1.2.1 “must” and “shall” indicate that the requirement is mandatory, subject to provisions of this

RFP; and

1.2.2 “should”, “could” and “may” indicate that the requirement is discretionary.

1.3 Notice. The Offerors are put on notice that from the date of issue of the RFP through any award

notification of the Agreement:

1.3.1

1.3.2

1.3.3

1.3.4

Only the Procurement Specialist is authorized by the UNMH to amend or waive the

requirements of the RFP pursuant to the terms of this RFP;

Offerors should not contact any of the staff at UNMH, (except for the Procurement

Specialist) in regards to this RFP, unless instructed to in writing by the Procurement

Specialist;

Under no circumstances shall the Offeror rely upon any information or instructions from

the Procurement Specialist, UNMH employees or their agents unless the information or

instructions is provided in writing by the Procurement Specialist in the form of an

addendum; and

UNMH, their employees, nor their agents shall be responsible for any information or

instructions provided to the Offeror, with the exception of information or instructions

provided in an addendum by the Procurement Specialist.

1.4 Information

1.4.1

1.4.2

1.4.3

Offeror to Review. The Offeror must carefully review this RFP and ensure that the Offeror

has no reason to believe that there are any uncertainties, inconsistencies, errors, omissions,

or ambiguities in any part of this RFP. Each Offeror is responsible for conducting its own

investigations and due diligence necessary for the preparation of its Proposal.

Offeror to Notify. If the Offeror discovers any uncertainty, inconsistency, error, omission

or ambiguity in this RFP, the Offeror must notify the Procurement Specialist in writing

prior to submitting the Offeror’s Proposal.

Offerors shall not: Claim after submission of a Proposal that there was any

misunderstanding or that any of the conditions set out in Section 1.4.1 Offeror to Review

were present with respect to this RFP; or hold any staff of UNMH liable for any

uncertainty, inconsistency, error, omission, or ambiguity in any part of this RFP.

1.5 Clarification and Questions

1.5.1 Submission. Offerors may request clarification of this RFP by:

1.5.1.1

1.5.1.2

1.5.1.3

1.5.1.4

Submitting all requests for clarification by email to the Procurement Specialist

identified on page 1 of this RFP or as otherwise directed by the Procurement

Specialist;

Including the Offeror’s address, telephone number, facsimile number and email

address;

If the question pertains to a specific section of this RFP, reference should be

made to the specific section number and page; and

Submitting all requests for clarification no later than 2:00 PM MST/MDT, April

11, 2024.

1.5.2

Questions and Answers. The UNMH will provide Offerors with written responses in the

form of addenda to questions that are submitted in accordance with Section(s) 1.5.1 and 1.6

. All addenda shall form part of this RFP. Questions and answers will be distributed in

numbered addenda. In answering the Offeror’s questions, the Procurement Specialist will

include in all addenda the questions asked but will not attribute the questions to any

Offeror. Notwithstanding the foregoing, the Procurement Specialist may in its sole

discretion answer similar questions from various Offerors only once, edit the questions for

clarity, and elect not to respond to questions that are either inappropriate or not

comprehensible.

1.6 Issued Addenda. Each Offeror shall be responsible for verifying before submitting its Proposal

that it has received all addenda that have been issued. All addenda will be posted on the UNMH

proposal website visit http://hsc.unm.edu/health/about/bids-proposals/proposals.html. Instructions,

clarifications or amendments which affect this RFP may only be made by addendum.

1.7 Amendments to the RFP. UNMH shall have the right to amend or supplement this RFP in

writing prior to the Closing Time. No other statement, whether written, oral or inferred, will

amend this RFP. The addenda shall be binding on each Offeror.

1.8 Clarification of Offeror’s Proposal

1.8.1

1.8.2

The UNMH shall have the right at any time after Proposal submission, to seek clarification

from any Offeror in respect of such Offeror’s Proposal, without contacting other Offerors.

The UNMH is not obliged to seek clarification of any aspect of a Proposal.

Any clarifications sought shall not be an opportunity to either correct errors or to change

the Offeror’s Proposal in any substantive manner. In the clarification process, no change in

the substance of the Proposal shall be offered or permitted. Subject to the qualification in

this Section, any written information received by UNMH from an Offeror in response to a

request for clarification from UNMH shall be considered part of the Offeror’s Proposal.

1.9 Verification of Information. The UNMH shall have the right to:

1.9.1 Verify any Offeror statement or claim by whatever means the UNMH deems appropriate,

including contacting persons in addition to those offered as references, and to reject any

Offeror statement or claim, if the statement or claim or its Proposal is patently unwarranted

or is questionable; or

1.9.2 Access the Offeror’s premises where any part of the work is to be carried out to confirm

Proposal information, quality of processes, and to obtain assurances of viability; and

1.9.3 The Offeror shall cooperate in the verification of information and is deemed to consent to

UNMH verifying such information.

SECTION II. PROPOSAL COPIES AND FORMAT

2.1 Number of Responses and Copies

Offeror’s proposal should be clearly labeled and numbered and indexed as outlined in Section 2.2.

Proposal Format. Proposals should be submitted as outlined below. The original copy shall be

clearly marked as such on the front of the binder. Each portion of the proposal (technical/cost) must

be submitted in separate binders and must be prominently displayed on the front cover.

2.1.1 Proposals must be sealed and labeled on the outside of the package to clearly indicate that

they are in response to the RFP 497-24 BEDSIDE NURSE/SUPPORT

STAFF/CLINICAL PROCESS IMPROVEMENT CONSULTING

SERVICES.

2.1.2 Proposal - One (1) ORIGINAL and one (1) ELECTRONIC COPY of the proposal

containing ONLY the Technical Proposal; The proposal can NOT be emailed.

2.1.3

Electronic Copies - The electronic version/copy of the proposal must mirror the

physical binder submitted (i.e. One (1) usb,). The electronic version can NOT be

emailed. The original, hard copy and electronic copy information must be identical.

In the event of a conflict between versions of the submitted proposal, the Original

hard copy shall govern.

Any proposal that does not adhere to the requirements of this Section and Section 2.2 Response

Format and Organization, may be deemed non-responsive and rejected on that basis.

2.2 Proposal Format

2.2.1

All proposals should be submitted as follows:

a. Hard copies must be typewritten on standard 8 ½ x 11 inch paper (larger paper is

permissible for charts, spreadsheets, etc.)

b. Pages should be one-sided, one and one-half spaced and numbered.

c. Typeface must be easily readable such as Time Roman, type size 12-point.

d. Each Proposal must be placed within a binder with tabs delineating each

section as outlined under Section 2.2.2 Proposal Content and Organization.

2.2.2 Proposal Content and Organization

Direct reference to pre-prepared or promotional material may be used if referenced and

clearly marked. Promotional material should be minimal. The proposal should be

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